Poor Boys Towing & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Nicolas Haun
2 weeks ago
Greg is honest, fair, and lives by the motto "Right the First Time." He literally just finished working on my vehicle today after breaking down on me yesterday. He towed it in, kept me well informed with pictures and updates. This is not the first time that Poor Boys has taken care of my needs and definitely won't be the last! I recommend Greg and Melissa at Poor Boys for absolutely any automotive repairs or details you may need! You won't be disappointed with the work, cost, and the way you and your stuff is treated with the utmost respect!

  Kyle
3 months ago
Greg is the absolute man. We were driving from DC back to Nashville back in July when a spark plug died in our Patriot. After 15 nervy minutes of sketchy low speed driving with the engine bucking and shaking, and trying two other repair shops that were closed, we pulled into Poor Boys. At first Greg tried walking me through the replacement process, but upon seeing my unfamiliarity with it, called the Auto Zone down the street. He had them deliver the parts and fixed it in about 5 minutes. Can't overstate what an exceptional experience it was. He really saved our bacon since my girlfriend and I have about 5 minutes of automotive repair experience combined. We both really appreciated it.

  Stacie Banfield
a month ago
We had a great experience with Poor Boys for our older model Yukon reliable service good prices and knowledgeable expertise all reasons we will be back! I recommend this establishment to anyone looking for no nonsense low pressure quality service!

  David Crockett
a month ago
I've used Greg's expertise several times, always a stellar experience, he really knows his stuff, and at a fair price, always great. I won't take my vehicles anywhere else.

  nathan butler
a year ago
Would highly recommend the detailing service! In one morning took a truck that had been sitting for almost 2 years back to brand new condition! They do absolutely wonderful work and will definitely be using them from here on out!Service: Auto detailingService: Auto detailing

  Angela Fritz
3 months ago
Poor Boys did a quick and painless job of getting me out of a ditch and back on the road. Very helpful, courteous, and will definitely call them again if the need arises and will encourage others to do so as well.

  Lita Byrd
a month ago
This place is amazing he is fast and really good at what he does I would recommend him for any of your mechanical needs I wish I could give him more then a five star review I would give this place a 10 out of 10

  Nathan Pitcock
8 months ago
Called ahead and spoke with Greg about my car troubles. He was very knowledgeable and able to explain the issues with my vehicle without fail. He was wonderful and made the experience as painless as possible, even fixed major issues same day! He and his wife are a godsend. I cannot recommend them enough.

  Garrett Jones
a year ago
I can't recommend Poor Boys Auto repair enough! I have had my vehicle fixed by Greg for several different problems that other places couldn't fix. His prices are the best around and the quality of the work is great. He was very good about communicating the process as he worked on my truck. He really seems like he values his reputation and the quality of his work and is more focused on actually fixing things rather than just slapping new parts on. I will continue to take all my vehicles there from now on.Services: Transmission, General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle Inspection

  Joseph Bucaro
a year ago
We have been using Poor Boys since May and have had many different types of jobs done through them.They have been Veteran friendly, super helpful, and done very good work on both of our vehicles. Would highly recommend for a quick, yet high quality and reasonably-priced work.Thanks Poor Boys!

  Jessica Alred
a year ago
I called four days before Christmas about having some trouble with the way my SUV was driving. I dropped it off Wednesday night, and before 8am the next morning Greg called to let me know what the problem was and that he could fix it that day! It was ready by noon! Great work and great customer service!

  Samuel Coffman
2 years ago
Had a car with a new engine in it and it acted funny, and usually wouldnt start. I brought it to Greg and he has to tighten and fix most of the engine. Charged me around 600 dollars to fix it compared to the 1000 dollar dealer price to fix it. He has great prices and cards about your car and the safety of it. Would very much recommend.

  Joey Bridges
11 months ago
this shop has worked on both of our cars for the past few years.new brakes all around, timing chains, and water pumps on both cars.not to mention numerous, "short notice emergency" repairs on an old toyota with 400,000 miles on it.never had any problem with any of the work, and the costs of each job was very reasonable.a good, reliable mechanic is worth his weight in gold.nobody will touch one of our vehicles again now that we've found poor boy's auto repair.Edit,5-16-2023Another quality repair job.Timing chain, repaired cruise control, and dealt with nagging warning lights.All repaired in one day !!

  Larry H.
a year ago
I needed a leaking tire (only 3 months old) repaired. I went on the internet to find an auto repair shop. Being a handicapped Veteran, I couldn't do it myself. I drive past their shop often and it has a clean appearance so I called to make an appointment. The guy told me they didn't have insurance to repair tires!!! ?WoW ... First time I've ever heard that one, but he was sincere, so I'll go elseware. End of story

  Debbie Smith
4 years ago
Shout out to Poor Boys for detailing inside and out, changing brakes all the way around and a tune up in this lil ride. I feel like I have a new car in this 10+ year old vehicle. Great service and quick too. I never thought my floor carpets would come clean, but they are. Impressive! Great service in a timely fashion. I highly recommend them.

  Nathan Wray
3 years ago
Greg has always treated us very well. He explains everything and does his best to make sure you understand. One time he told me I was about to need the timing fixed. I wrote it off as no big deal and sure enough a few weeks later it was back getting fixed. I take all of my cars to Greg for preventative maintenance.Services: Auto engine diagnostic, Brakes, Battery, Oil changeServices: Auto engine diagnostic, Brakes, Battery, Oil change

  Lorena French
3 years ago
Last month I made a call to Greg to tow my car to his shop when it got stuck in my yard. In doing so I made some damage under my car which he had to fix. He did a fine repair job and his work was very reasonable. He sure knows his business!. And he was fast. Thanks a million.Service: Car towingService: Car towing

  Evan Wolfenbarger
5 years ago
On our way from Texas to Virginia to move my sister and her family back home when the timing chain broke on our Dodge at about 3 in the morning. Made it off the road to a station and our insurance had us towed to Poor Boys. Called and left a voicemail and had a call back before they even opened! Greg quickly verified our diagnosis and was able to work out getting us a U-Haul to finish out our trip, and even drove us into town to pick it up! He also walked us through the easiest process for getting the truck off our hands and refused cash for the drive into town.Greg is honest, fair, and was able to make our situation so much easier, although it's every travelers nightmare. I'd recommend him to anyone.

  Amanda Vallee
3 years ago
TOTAL CAR DETAILING!!! In just a couple of hours, my SUV was transformed! I have all black interior, which always is a challenge for me to clean, but she did an amazing job. I also have two small children which makes the job that much more difficult- my car looks new! I d like to throw in that she took the time to clean my car seats!!! Service was great and I highly recommend.

  r
4 years ago
Fantastic place. I take my cars all the way from Maryville to them to work on. Fast reliable repairs and very fair pricing. Just had a starter changed on my jeep after buying the starter myself and having them install it. Starter failed after only a few uses and the owner went out of his way to talk to the parts supplier (Autozone) and get it replaced same day for me. Stayed late to get it swapped out. Best auto repair place I've dealt with in years. Highly recommend!

  Sean Knollenberg
2 years ago
I took my vehicle to 3 places and this one was by far the most reasonable and affordable. They fixed my problems quickly, repaired what I needed and were very helpful. Even followed up to make sure my car was working well.

  Patti Collins-Brown
4 years ago
Called them to tow my car to a dealership thinking it was an electrical or computer issue. He said he thought it was my battery and to hook jumpers cables up for 15 mins. and try it. I did so and it still wouldn't start so called him back. He said he said he would gladly tow it but he guaranteed it was my battery. He convinced me to put a new battery in, so I did and it started right up. It's great to deal with such honest people. He could of easily just came and towed me and took my money. I highly recommend them!

  Jason Wolfe
2 years ago
Took My Jeep wrangler in because of the death wobble. Owner/ mechanic poor boys said was steering stabilizer & replaced it , said it was fixed. On way home found out it wasn t , started shaking , almost wrecked. found out it was a tie rod that was worn completely out, which should not take a genius to see if he would actually have inspected. I Felt like I was just taken , didn t care , just wanted quick cash.Any mechanic that actually inspected steering components would have seen the problem clear as day. WOULD NOT RECOMMEND/ BEWARE!Service: Steering & suspension repair

  Merilee Reagan
6 years ago
I was on the interstate when my van's alternator went out, & I BARELY made it to Poor Boy's Garage. He definitely saved the day. He had it fixed and ready to go IN LESS THAN AN HOUR!I was also expecting to pay $200 more than what we were charged (we have replaced an alternator in another vehicle a few years ago).Definitely an honest, hardworking individual; AND gets the job done in a timely manner!

  Troy Green
6 years ago
Broke down on the interstate 600 miles from home. Less than 3 hours they had my fuel pump replaced and I'm good to go. Price was very reasonable. If you are in the area and need a tow or auto work use this shop!

  Andrew Holmbeck
8 years ago
Greg Rose at Poor Boys Towing & Auto Repair provided me and my F-250 fast service on a pre cross-country trip inspection. He serviced and fixed what was needed and at a great price. After an unpleasant experience at a local dealership, I am very happy I found Poor Boys.

  Midwest Trans LLC
7 years ago
This man is a Miracle coming back from South Carolina headed to Missouri out engine belt pulley broke off it was pouring rain. He comes to our location immediately starts looking around gets under the car to attempt to work on it. Seen that nothing could be done he takes the car to his shop takes me and my 3 buddies to a hotel gets us a great deal for a night. Calls us in the morning 9 am to tell us the car is done and comes picks us up from the hotel and takes us to his car!! he gave us an AMAZING rate! GOD BLESS THIS MAN!

  Michael Stooksbury
2 years ago
Greg is a car repair wizard. Even when I m ready to tow my Explorer to the junk yard, Greg finds a solution and keeps me on the road. I would highly recommend bringing your car to Greg with any issues you may have!Services: Transmission, Tires, Brakes, Tire change, Oil changeServices: Transmission, Tires, Brakes, Tire change, Oil change

  David Betts
5 years ago
I bought a car here, and it started to give me issues. I called him and the first thing that he said was "where are you? I will come get you." He picked up the car right away, even gave me a ride home! He replaced several parts and had it running better then he sold it to me. I would recommend this man to anyone. This man is the most fair and honest mechanic I have ever met.

  Brian Whetsel
a month ago
Great service, customer service and pricing. I will be back.