German Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shean W
9 months ago
Brian was upfront and honest with pricing for parts and labor. He is very knowledgeable about his craft. The repair work was completed in a timely manner. I would recommend German Motors to anyone needing vehicle repairs.Service: Transmission repairService: Transmission repair

  David Arapakos
4 weeks ago
How do I get someone to answer the phone so I can discuss my issue? I don't live in Kingsport so I can't leave work to have a 5 minute conversation. Please post a phone number that someone will answer!!

  Deborah Simpson
a month ago
These guys take good care of my Mini. Got an oil change and Hellga is driving way smoother.

  Alexander Worthington
a month ago
Don't bother trying to call and get a quote, nobody is going to answer the phone. If they do answer the phone, they will tell you they'll call you back later that day, and you'll never hear from them again!

  Joey Salyers
11 months ago
All the maintenance on our BMW is done perfect by the team here. Would definitely recommend for your BMW needs. They are honest.Services: Air & cabin filter replacement, Engine repair, Auto emissions testingServices: Air & cabin filter replacement, Engine repair, Auto emissions testing

  Amara Morgan
2 years ago
Bryan & team are amazing! Being a single female I was apprehensive about taking my Mercedes to any shop. It's a new to me car & wasn't idling right. I took it to them Bryan made me feel comfortable from the minute I walked inside. I dropped it off 2 days later. They still are working on it. I will update once I get it back. However, I am 100% confident I will only have more positive things to share!

  Rick King
10 years ago
I went to German Motors for the first time a few weeks ago.I had a GREAT experience dealing with all of the crew there. Rudy, Randy and the rest were very professional, polite and "down to earth" as well. They were very forthcoming with their knowledge and advice. This is my first time owning a Mercedes and they were great about telling all I needed to know. I highly recommend them to anyone looking for professional repair and maintenance work on their Mercedes.

  Devan Lewis
4 years ago
Own a German car? Have your maintenance done here.Extremely reasonable labor rate, especially considering it's a German shop.Recently took my '89 BMW to them for a quick diagnostic check and the BMW mechanic listed off all the engine specs and common issues - all of that on a 30 year old car. Impressive.I later spoke with the VW/Audi mechanic about another car, and he too was able to give me specific diagnostic advice.

  Linda Reiff
5 years ago
I made a call on Monday morning because my VW diesel had 2 warning lights on and was in "limp" mode. They worked me in at 2pm. Brian discovered an oversight with some previous work I'd had done (in another city). He corrected it and checked for other problems and I had it back to me by 5pm.Brian took the time to show and tell me a number of things I didn't know about owning a diesel. I would recommend him and German Motors 100%. This has been one of my best car-related experiences.

  Johnson City .Ballroom
8 years ago
I serviced my 2007 BMW 328xi which had a knocking noise which is basically a very bad engine problem took it to 4 places and they all turned me down saying it's a major problem, German motors fixed and rebuilt my engine top to bottom and their mechanic is one of the best in the area, changed my oil pump as oil was leaking and our cam was broken due to it, Fixed everything with BMW parts for a reasonable price compared to BMW dealership.Now my BMW runs very smooth and like a brand new car.Thanks, will use them and recommend them againMohamed Ali

  Jason
7 years ago
I just wanted to say I've taken two vehicles to this place to be repaired both of which came with a $500 repair Bill and we're not repaired in anyway when I got them back I thought the first time may have just been bad luck but when it happens twice I think there's something very wrong going on here... By the way the first vehicle was a Land Rover it took about 15 minutes to repair I would not have believed it if I would not have seen it with my own eyes these guys had it for days and it had to be towed away from their shop. The second vehicle was a Mercedes and it's leaving in the exact same shape as it was dropped off the only difference $500 missing from my pocket. Do yourself a favor and look elsewhere

  Jonathan Broome (Jarble)
7 years ago
Great service. I have been going here for years and they remain the only place I take my e350 and 81 rabbit. They may be a bit rough around the edges at times but they continue to find innovative solutions to "unsolvable" problems. What I love most about them is the can try attitude rather than most shops we cant fix it if we do not have a pre-built solution mentality. Labor cost have always been inline with what I expected and parts are your normal markup.

  Darin Bastedo
9 years ago
A year ago I had German motors repair the Transmission in my Mini Cooper. After I got it back I complained of noises that hadn't been there before Groaning and grinding noises. They blamed them on everything but the transmission, from a loose master cylinder tank to unevenly worn tires. After several trips and a couple of more repairs that did not fix the noise I gave up. Now my transmission failed again, and I had a different shop rebuild it. (correctly this time). It now works perfectly, better than it had after German Motors had worked on it,and for less money, and not only that, every mysterious noise was gone. Don't let these people near your car.

  Wendy M. Warden
a year ago
We were completely satisfied with service and pricing. Ver friendly, willing to discuss and educate us.Services: Auto A/C recharge, Vehicle Inspection, Vehicle safety inspectionServices: Auto A/C recharge, Vehicle Inspection, Vehicle safety inspection

  adam hylton
a week ago
Great honest service

  Brenda Burrell
2 years ago
NO other place to take my BMW!!! Always pleased with service!! These guys know what they are doing!!!

  Fitness Advantage
6 years ago
Awesome people. They are super reasonable and have always done a great job on our Mercedes

  Shawn Godsey
2 years ago
Great bunch of guys! If you have a European car I recommend you take it to German Motors!!!

  Captn Jack
a year ago
These guys know their stuff,,, got an import ? Check engine light came on? I highly recommend a visit here.

  John P.
2 years ago
3 stars cause they didn't answer, left a message and never got a return call. Ended up fixing it myself.

  David Bennett
5 years ago
Great place to get car fixed they about can fix any madel

  TwoBit727
2 years ago
The only place allowed to touch my bmw!

  Bill Thornton
7 years ago
My experience was excellent. Ready on time and on quote.

  John Hitchcock
2 years ago
Quality care for your BMW

  Steve Jones
5 years ago
Very knowledgeable and friendly towards the customer

  Scott Youngman
3 years ago
Always get honest feedback and work.

  M Edward M
3 years ago
Great service, knowledgeable and helpful staff!

  Timothy Wallace
a year ago
Great people friendly service

  Benny Greene
3 years ago
Great !

  Yarkiza Moncier
5 years ago
Excelent service!