Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bradley Childress
2 months ago
Travis and his crew went above and beyond with the service. Had an issues that 2 other Ford services center did a quick fix and sent on the way. They did it right and was more than helpful to keep trying if it wasn't fixed. Highly recommend!
Mark Wilkins
2 months ago
Service was on the scheduled time and quickly got done.
Taygun Ingram
8 months ago
I purchased a platinum f250 diesel a few months ago from another ford dealership(jacky Jones ford of sweetwater) and have been working in Kingsport so brought my truck in for service at the quick lane originally went Tuesday around 4:30 and was told they couldn t do it because they closed at 5 even though the sign said 5:30 not a big deal they quoted me the works and I opted to add fuel filters which would make it more I knew that up front so they originally quoted that for me Tuesday 360-380 dollars which was fine dropped truck of Friday morning at 11 and didn t get truck back till 4:30 arrived and had a 520 dollar bill in front of me which was way off from the quoted price after a long talk with the service advisor and manager they honored the original quote but should ve been right in the beginning after leaving I go out to my 70 thousand dollar truck only to see grease smudges on my 70 thousand dollar truck will not go back and would not recommend
Cody Patterson
7 years ago
The people there are very friendly and the do work as quickly as possible. I've been getting "The Works" done there for years. It's a package that involves oil change, tire rotation, as well as some other checks and inspections. They have a very nice and comfortable waiting room with a TV to keep you entertained while you wait on your oil change.One thing I wish they did is have the service shuttle ready when they open at 7 AM. I got there when they opened one morning so that I wouldn't be too late to work. I had to wait until 7:30 for the shuttle driver to arrive.I recommend this place. It's where I go whenever I need service done. I've had oil changes, replaced tires, and replaced shocks through them.
Jake Jeffers
3 years ago
Had a faulty battery. It was 20 days past the 36 month warranty for free replacement. They did do a prorated amount. Still only cost me 56 dollars for a new battery and installation. Scott was very helpful and polite
shane simpson
6 years ago
They always do a good job and are priced fairly. I am very busy and it seems to take too long when coming here. So when I am working from my home office I use their shuttle and work while they finish.
Bobby Brown
4 years ago
Got the best deal on name brand tires I could find in the Kingsport area. I stopped at multiple shops before ending at Quick Lane. Hands down the friendliest staff that was more than willing to work with my unique situation. Very satisfied. I'll be back for sure.
Dave Thetford
4 years ago
Oil change tire rotation under $50 synthetic oil you cannot beat it not on this planet
Jr Quillin
5 years ago
Sent wife to have oil changed cause i was busy. They charged her almost $60 and didnt even look at nothing else .She a headlight bulb out i replaced today and they disnt even top off her wiper fluid. Last time they will ever get my business
Trinity Conkin
4 years ago
Service is usually decent and they get what needs to be done. But you usually have to come back two or three times because the mess something else up. Luckily we have a warranty with them.
Bronzeback32
6 years ago
Better off going to Bristol quicklane, very long wait times with only 1 or 2 cars being serviced and staff is not very friendly. Oil change and tire rotation shouldn't take 3 hrs.
Robin Johnson
4 years ago
Kudos to Nick Field!! Awesome customer service! Courteous, communicative, and knowledgeable about his job task. Great asset to Quick Lane.
Dan Matherly
6 years ago
This website says Saturday hours are 7 am to 4pm. Sat outside from 5 til 7 to 7.15 this morning and no one showed up! Drove 30 minutes there and back. My last visit to this place!
Tom Rutherford
3 years ago
Had the works as I always do. Said everything checked out. Got a ticket leaving for tail light. Way to go. Bought truck here and all service. Not anymore
Janice McGregor
6 years ago
Good service. Have used them for most if my car maintenance. Pretty straightforward.
allyson rider
5 years ago
Went from 1 hour to 3 hours and guy acted like he didn't want to be bothered to do the job.
Doug Byington
8 years ago
Idiots...go in gor oil change guy ask ..you been here before i say yes...so he says nothing else..I'm like do you know my name ir what kind of car i have...not a word..so they pull the car in and they need to take FAST LANE of the sign..an hour later they are done but they put the wrong oil in...
Garrison McDavid
3 years ago
Great service at a fair price. Do not call them, however.
Theresa McMahan
4 years ago
Fast service. Like early appointments...like 7am
Sean Clark
3 years ago
Staff was on point had an amazing experience.
Michael Light
6 years ago
Great work, reasonably priced, and quick!
Robbie Perry
6 years ago
Good service but high prices
Tony Dingus
2 years ago
They're ok I guess.
gretta s
4 years ago
Friendly service. Great followup.
Jonathan Scott
4 years ago
Great experience, professional service and friendly service
Emma Clark
4 years ago
Slow didn't have enough workers
Tim Steffy
2 months ago
Great service.