East Stone Drive Tire Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah Greear
a month ago
Amazing people to work with. Fair and honest. Buddy makes waiting for your vehicle the best experience you'll have at any tire shop.

  K&N Painting
4 months ago
Great customer service & a lot of inventory to choose from. I got a tire for my work truck & it was basically a new tire for $58 & that includes tax and disposal fee for your old tire. I highly recommend this place for any of your tire service needs.

  Joey Morrow
2 years ago
I just got two front tires 1 hour ago at this dump they call a tire store and if you know anything about aftermarket wheels my ESR wheels are reverse mounted and the BAR you use to take tires off when pride out the bar bent the lip of my ESR wheels and these wheels was not cheap I clean my wheels all the time with my hand and I know every detail about them so I know they bent the wheel but the both guys that run it don t tell the truth and it will catch up to them one day so if you care about your car and your wheels don t stop here and the young guy that did it almost ripped off my side skirt because he was jacking it up on the plastic and I told him he needs to re jack it up I will never take my car here again so if you care about your car like I do mine don t go here...

  Paul Seal
2 weeks ago
Amazing place mounted my tires no problem because Hayworth wouldn't because of lug nuts

  Terry Muse
9 months ago
Mark went out of his way to help me get 4 tires for my son's Acura.We were on a very tight schedule and he ordered tires from Knoxville and finished the job even when he was close to closing. I know today was a very busy day for him but he went way beyond what I wanted. He delivered big time! I would definitely use him again.

  Andrea Martinez
7 months ago
The owner was very friendly! It didn t take long for the tires to be put on. Explained everything well and the tires were cheap. Would recommend.

  Morgan Lee
a year ago
I have bought my last few tires from this place., great work. Fair pricing., normally you re not there that long. Friendly service.., and a must is reasonable time if there is an issue with your tire you bought from them, they will back their word. Fix the tire., etc no extra charge or fee.

  Lydia Hensley
5 months ago
Great place for tires, friendly service, and the most precious fur baby ever

  Stephanie Reynolds
a year ago
Got my used tire here today and this is not my first time here. My son does business here. Never ever have we had bad business here. So if you need used tires Come Here or if you need new tires. And you don t wait long at all. And let s not forget the cute pooch there Thanks so much for getting my tire done

  Ray
2 years ago
Good price and got my tire replaced in under 15 minutes ! Love Buddy !

  Ride AMAP (As Much As Possible)
a year ago
Good prices and service.They put tires on my truck that I brought them without issue or complaint.They also treated my wife very nicely when she brought them used tires to sell.

  Michala Dockery
a year ago
I wouldn't go back to this dump if it were the last tire store in town. The owner talks to customers whichever way he wants and has a serious attitude problem. The guy that put the tire on was ok enough but the owner definitely needs a new attitude. I'll never do business here again. EVER

  Kinsey Hall
a year ago
Bought 4 used tires for a utility truck. Tires are supposed to be 10 ply.... just found out he put 2 passenger tires on the rear . Truck is 8800+ pounds. Tires were rated for a small passenger truck. Extremely unsafe. Wouldn't trust them again

  Leanna Howington
2 years ago
I just left here getting a tire. Super friendly and excellent service. It only took about 10 minutes for them to change my tire and have me ready to go. The owner talked to me and my kids the whole time and let my son play with his dog. He also helped me out with $5 off the price because that s what I could afford due to being in between paychecks. I highly recommend!!!

  Melissa Peterson
5 years ago
I have been a customer here 4 times in the past 2 years and each time I have received excellent service. One time they didn't have the size tire I needed so I went somewhere else and was told it'd be a 2hour wait so I bought the tire and returned to East Stone Tire to have it mounted. The guys working plugged the hole in my old tire at no cost. These types of establishments don't make a killing on their used tires but still did their best to satisfy a customer. I have worked in the service industry my entire adult life and think these guys are awesome!!! Keep it up and I'll keep coming back.

  Brandi
a year ago
Been doing business here for years, these guys always go above and beyond to help find what you need. I appreciate you guys waiting an extra 10 minutes past closing to help me out today especially! Also, their shop dog is the greatest.

  Angela Collier
2 years ago
I feel like used tires are too expensive these days. Guy wanted 76.00 for 2. Small shop.rude people.service was lacking.try anywhere else if your looking for tires but here.employee was very rude

  David Strevils
3 years ago
The tires on my van are a hard size to get unless you get brand new ones.These guys had 2 decent used tires to get me going until I can get new ones. Polite and respectful to me as well as the care of my vehicle. I will be back to get my new tires from them.

  Kelli Garretson
a year ago
Terrible service. Bought 3 new tires from here all showed low in a week had to come back in 2x and they wouldn t fix it. I will never come back here again. They do not stand by the work and are not professional at all.

  alanhenderson53
4 years ago
They seemed to be very straightforward about everything. I had to be towed and it took longer then I thought.Still the guys were great about getting me in and out ASAP when I did finally get there for them. I was grateful it was pushing closing time and they still helped.

  Lisa B
4 years ago
Great people, great service, and fair prices. We didn't have to wait very long for them to mount the 4 new tires we bought there. Check them out! You'll be glad you did.

  Clinton Miller
a year ago
Tried to get a price on a set of tires and obviously this place doesn t need the business. I was called a several inappropriate names and was told to perform vulgar acts. Not the type of business anyone needs to support! Would give zero stars if it were possible.

  Linda Lane
7 years ago
I know I was buying used tires but the tires I bought were worse than the ones they took off, they were dry rotted and cracked, a safety hazard according to the mechanic that did my brake work. They were 2006. I am posting this to the other women who like myself trust to be told the truth and given an honest deal. I highly recommend you do not waste your money with these people.

  Sherry Miller
6 years ago
Will never go back unless the older man, I guess the owner, is not there. Did not have the tire size I needed and was told to come back the next day. I explained it would be after work and that was fine since I would be buying new tires. When I went back today, was told I would have to wait because they were busy. No problem. Then was told to come back again tomorrow since one guy had to leave earlier due to the flu and the guy working would have to work over. I told him that I would just go elsewhere since my tire was not holding air and I needed tires ASAP. This guy flipped out and then cussed me out. I will NEVER go back unless he is no longer there. I went down the street to tire barn and got 2 tires for the same price and was home by 6:20 pm.

  amy adams
2 years ago
These guys were a life saver!!! Very polite, fast and they did not try to get me to spend a fortune. They got me safely back out on the road!!! This is my second experience and I highly recommend them!!!

  Billy Salisbury
4 months ago
Don't go here over priced

  Krista Kinsler
2 years ago
Wonderful experience. It's not always comfortable stopping for these services as a female... These gentlemen took care of my tire QUICKLY, treated me with courtesy and respect. THANK UOU!

  James Farley
4 years ago
Great service. Called before going out to shop to replace one tire. Was told how many they had and what the price range would be depending on quality of tire/tread.

  Bri Amyx
6 years ago
THESE PEOPLE DON'T KNOW WHAT THEY'RE DOING! I bought my own breaks and rotors, and had them replace the front ones of my vehicle and rotate my tires. I got a quarter of a mile down stone drive when I noticed a strange burning smell, smoke coming from my front right tires, and my tire dashboard light was on. So I called them, and went back to see what was going on. They said everything was fine and that they put more air into the tires.Well, a few days later my back tired popped. I got it replaced and when I did the dashboard light went away,. So there definitely was something wrong that the mechanic did since the light was not apparent before their services.Now for the story of my breaks and rotors. Note that I have 3 babies under three. The way they put my breaks on was not safe at all. .Let alone with a tire popping while I was driving! If I would've wreck they'd definitely have a lawsuit. Anyway, the guy who put on my rotor and breaks on did not clean my rotors. So the film was burning while I drove. And the breaks did not fit in the callipers properly, so there was scrapping metal on metal on my brand new rotors, and it was difficult to break while driving since it wasnt clamping down well. Not to mention the horrible sound every time I braked!So far, Ive spent 300$ fixing their mess up.UPDATE: Another tire problem because of them... lug nuts on 2 tires were loose, I almost wrecked yesterday on the interstate because of it... DO NOT GO TO THIS PLACEUPDATE! The breaks that they put on where not put on correctly and crystallized... Almost wrecked on fort Henry. Took it to Calhouns. They had to put new breaks and tires.Moral of the story, SAVE YOUR MONEY AND GO SOMEWHERE ELSE!

  Peter Childress
4 years ago
Way to expensive for used tires compared to other local used tire stores. Not sure on new tires. Wanted $60 to switch 2 tires with 2 other tires and only balance 2 of them. Took them to Kingsport used tires and they did it for $25.