A-1 Hitch Center & Truck Outfitters

4.4 (153)

  1607 W Stone Dr, Kingsport, TN 37660
  (423) 247-1087
  a1hitchcenter.com
  Claimed

Trailer repair shop Trailer dealer Truck accessories store

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amanda Baker
10 months ago
We have taken our camper here twice so far for wheel bearing packing. The second time they replaced our broken break line and switched out the tow chains for us because our got all rusty. Not only are they awesome guys, they are awesome at what they do! Top notch service and they are super fast too boot!! I won t trust anyone with our wheel maintenance ever again! Seriously these guys have our business forever! If there was a way to rate them 10 stars I would!!We used to pay the dealership $300+ to get the wheel bearings done, these guys are under $200. They are fair and fast! Both are wins in my book!!

  T Norton
10 months ago
Poor Installation. I had a creaking noise after the hitch was installed because it wasn t tightened enough. For the wiring, they didn t route the wires to the outside of the vehicle. To use the harness, they said to hook it to the trailer and then close the trunk over the wires (i.e., pinching them between the lid and its gasket). They put a plastic cover over the wires which may protect them, but it makes for a rather large cord to close in your trunk lid. When I pulled off some of my trim I realized they left a plastic box hanging from my light wires where it could easily bump into the trim and rattle. They didn t grind the paint from underneath the ground wire connection.

  Michael Braden
5 months ago
These guys are awesome and very knowledgeable prices are reasonable as well!

  K. W. Hawkins (f150bft)
3 months ago
Had a gooseneck hitch installed and they did an excellent job.

  Preston Ramsey
a year ago
Over priced was looking fir weight distribution hooks for camper tough was almost 200 . 00 there went to O'Quinn in coeburn va got same part for 80.00

  Debbie Cassell (DCinTN2012)
a year ago
We get our propane tank filled here. Pay with cash & it will be cheaper than using a credit/debit card. They also have some Weathertech products in stock if you want to check them out in person instead of online.

  Mindy Davis
2 years ago
Got tow brake installed on F-150 so I could pull camper safely. Was quoted one price but when I went to my appointment they had gotten comparable controller back in stock and it saved me $60! That's what I call honest and fair business! I will definitely use A-1 for my future needs.

  Christopher Masters
a year ago
These guys know their stuff. Had a trailer that the wheel bearings went out 3hrs from home and they had everything I needed to get me going. Very friendly and helpful

  Timothy Kendrick
a year ago
Today is the 22nd of December at 5:05pm they do not close until 5:30pm just got off work seen the propane was out at our house so I went to get a refill and there was a line and they came and told me that no one was getting any propane past the green truck spose to be 9 degrees tonight and family will have no heat in own home now because they want to close early

  Melissa Showman
3 years ago
Phil and his staff is always so nice and helpful! Recently had a Brake Controller installed. Installation completed at time I visited. Very timely and great price! Will continue to visit to purchase propane.

  jeff frazier
4 months ago
Great place,always good service.

  Matthew Thompson
a year ago
I bought a gooseneck hitch from them. I also had them install it. They did it in a timely manner and I have not had any issues with it and it's been installed over a month. The guy at the counter was very informative.

  Ricky Sechrist
a year ago
Bought a simple plate was told to wait a day for it to be welded on then said unless I can find someone nice enough to allow use of a welder so I asked he laughed and said no so needless to say not very friendly

  Tina Rossetti
4 years ago
Great service and very knowledgeable, give them a chance the next time you need the service they offer. I have used them many times for different things on my vehicles and have never been disappointed. Would give 6 stars but 5 is the limit.

  Walter Shears
a year ago
It was the best store for what I was looking for. The place seems to be very nice and well organized. I haven't receive my parts yet so to be continued.

  Travis Lewis
4 years ago
Had these guys install a B&W ball in my Ram 2500. In and out in about 1 1/2 hours. I checked with 4 other business in the Tri-Cities and they had the best price by far. I would recommend you check the .

  Greg Sutherland
2 years ago
My vechiel was scheduled to be serviced on 5/5/21. When entering the store no covid precautions were in effect.Due to the nature of concern I witnessed employee moving customer vechiel with no attempt to clean hands or mask.I said I would pull my own vehicle in due to this observation.He said no. Insurance issues. He said I could go somewhere else.His business is doing quite well that I would not make a difference.I congratulated him for running off a customer. His reply. " I don't care"To the owner, if you feel any of this is miss representating our conversation you have my number.

  Don Fields
2 years ago
Outstanding business. Very honest, competitive pricing and knowledgeable. Thanks for getting my truck and trailer back on the road .

  Jeffrey Evans
10 months ago
Knowledgeable, fast installation, friendly. Great place to go for your hitch needs

  Mark Mccamy
11 months ago
Good prices and helpful staff very knowledgeable on truck parts

  vanderbilt330
7 years ago
Just got a hitch and lighting harness installed by A-1 Hitch Center. Business ordered the needed items and set an appointment when they arrived. Excellent installation and all done at a reasonable price.

  David Warnick
4 years ago
Not real impressed, although they had the right parts. Took longer to complete the job after I was informed it could not be done unless the tail pipe on my vehicle could be bent for room to install hitch frame bolts.

  Phil W
3 years ago
Good job installing new 5th wheel on my F-450. Prices good and turnaround was timely. Friendly and professional.

  Jersey Kanady
5 years ago
Had a trailer fixed by them. Picked up and had 4ft of safety chains and they said "just twist em" fixed them myself. Then hooked to my brand new 2017 gmc, and it shorted out all my braking system in my truck. Blew 3 fuses on thier test cart. Said I dunno. But I'm going home and left us in the parking lot unable to pull the trailer. All it needed was a brakeaway system and a jack. Never ever returning again

  Mark Gill
3 years ago
I highly recommend this place! I utilize this facility for my work trailers. Top shelf quality products and service!

  B K (BK_AvL)
a year ago
Great job installing my fifth wheel hitch at a reasonable price! Highly recommend it!

  B Allen
3 years ago
Great job on the airbag installation. And no issues with warranty work. I definitely recommend this business.

  L
3 years ago
Had hitch lights installed here , Great prices, professional installation, staff was great to do business with. Definitely recommend.

  Brian Guinn
4 years ago
They did a great job at a great price. Hitch and light harness in less than the time allotted. I highly recommend them.

  Beverly Book
7 years ago
These guys are awesome! Traveling to Alabama with a travel trailer and our hitch broke. These guys got us right in, hooked us up with a new hitch and we were on our way with in an hour! Thank you A-1!

  Opening Hours

Monday 8:30 AM-5:30 PM
Tuesday 8:30 AM-5:30 PM
Wednesday 8:30 AM-5:30 PM
Thursday 8:30 AM-5:30 PM
Friday 8:30 AM-5:30 PM
Saturday 9 AM-2 PM
Sunday Closed

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