Jonesborough Transmission Specialists & Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robin Campbell
a month ago
I'd like some advice/opinions on an issue. I have a 1998 Ford Ranger and it needed a clutch and slave cylinder. I was referred to Jonesborough Transmission who told me $1,200. They've had my truck for 3 weeks. I got a call from them today stating my truck is finished and the total is $1,638!!! They said they had to put some kind of kit on it and a starter. Nothing was wrong with the starter when I left it..no one bothered to even call to ask or let me know it needed more nor that it was going to cost more!! They said it had the original starter and that it was easy to break the bolt since it was so old. Should I NOT be pissed over this or did I expect too much to pay the $1,200 original statement? Was it too much to expect at least a call before adding charges for something and fixing something that WASN'T broken when I left it?

  Cheri Wong
2 months ago
Great place to bring your vehicle. They were recommended highly, and they lived up to the recommendation, honest and fair. 1993 F250 Diesel.

  Courtney Drexler
9 months ago
I have been using these guys for going on 6 years now and they have worked on multiple cars for me. I highly recommend having your car serviced through them because they are fair priced, do their best to get you in as soon as possible, very good at communicating, and everyone that I have dealt with there has been very knowledgeable.Services: Transmission, General repairs & maintenance, Transmission repair, Brakes, Air conditioning, Auto maintenance, Battery, Oil changeServices: Transmission, General repairs & maintenance, Transmission repair, Brakes, Air conditioning, Auto maintenance, Battery, Oil change

  Chase Graves
6 months ago
IAN was amazing with getting to my truck quickly and fixing all the issues that I had wrong. Some people call him The Wizard. Thanks for all the work

  Rodney Hart Sr
6 months ago
This is the place if you are looking for excellent service and a transmission shop that will honor their guarantee if anything goes wrong with their work. They were fantastic and If you looking for a shop you can trust, you ve found the right place!

  Randy Peterson
a year ago
Some of these reviews sound eerily close to my experience with this business. I wont go into great detail here, yet, as I am taking this business to court. I will post a rather long explanation after the court date. $3,300 and 3 days after I drove out of this business and I cant drive my 1966 Mustang. MORE TO COME!!What you see below is his typical response, telling eveyone how honest and reliable they are....like I said more to come!! I took my car in to get a hydraulic clutch bled...which they were not capable of doing..they convinced me to let them convert it to a mechanical clutch. They simply did not have the expertise to do the job...end of story. I will take my car to a professional let them repair it..if in there opinion it was this business's fault we are going to court with an expert witness.....BEWARE RUN FROM THIS PLACE!! There are plenty of reliable transmission shops out there.23% of the reviews on this page are at 2 stars or less....go ahead count them. Does that sound reliable to you?NO I will not attack this business owner personally as he is trying to do to me.AGAIN....$3,300 with a "transmission specialist" and it wont pull away from a red light!Service: Transmission repair

  Quinten Archer
a year ago
Extremely pleased with the work they did on my 2010 Chevy Duramax. Very professional and honest. Beat all the local shops I had quote the job with an excellent warranty. Will be sending all my business here!Service: TransmissionService: Transmission

  Michael Shoulders
3 years ago
Hard to know long term if the work was good as they rebuilt my transmission, but I was referred there by seasoned mechanic. Darrell, the owner was pleasant and well spoken, but I was a little surprised when the final bill was rendered. He warned me right up front that it could be up to $2,600 so I was prepared to have to pay almost $3,000 with tax. He said because I am a senior and a Veteran that he would consider a discount for cash which I was prepared to pay. After starting, he called to tell me some other parts would be needed; but they wouldn't cost much. I was surprised, having been led to believe that $2,600 would be a worst case estimate, which is what I initially asked for; and I have to wonder what was the $2,600 for, all labor? The parts were about $400 I hadn't planned on. He charged me the full $2,600 plus $400 for additional parts I didn't expect, about $300 for tax and about $150 for credit card fees (I decided to pay for the repairs with a credit card when it went over $3,000.) I can only hope the work is good and I won't have any further issues with my transmission. It seems to be OK, but I didn't realize I had a problem with my transmission until the day before it went out.

  Aholster Company
2 years ago
I had some leaking near the transfer case. Found out it was just the seal on the yoke of the drive shaft. Fast and professional service. Took my truck to 4 other places in the last 2 months and had for different quotes with 4 different diagnoses up to $2000. Derrick and his crew fixed it CORRECTLY for under $200.00. Money well spent.

  Harry Polk
6 months ago
Got my car going again. Definitely pricey on the parts though so that sucked pretty bad.

  Crystal Gentry
3 months ago
Great, friendly people with great skill level for vehicle repair.

  Susan Burleson
2 years ago
I have a small motorhome and had it checked locally for some repairs on it. I was told that the generator wasn t working. I was also told I would need to go to Knoxville for repairs. I decided to look locally for help with repairing it. Fortunately, I used google and this business came up. As it turned out the generator wasn t completely plugged in to the motorhome. The owner checked out the generator and found it was in major need of an oil change. This was done, and the charges were very reasonable. He gave me some very good pointers on the use of the refrigerator, and fixed the emergency brake that would stick. I feel so much better about using my motorhome now. I haven t seen a business show this kind of help in a very long time. My dad and brothers had a garage for many years, and my visit to Jonesborough Transmission reminded me of how my dad and brothers ran their business. I will definitely be using them for maintenance and repairs on all of my vehicles in the future.

  Eddie Garst
3 years ago
Had a couple of scans done they suggested serviceing the transmission quoted me a price . when I picked up my vehicle it should have been more because of the more expensive fluid and additive my car called for but they only charged what they quoted.good bunch of people highly recommend them if any body I know needs work done I'll be sure to recommend them plan on going back and getting a tune up kit from them in a few days.for my 65 Malibu definitely will go back if I ever have any other issues

  Cody Black
2 years ago
They rebuilt my moms 2011 sierra and after getting it back it had the worst whining noise coming from the trans along with it feeling very tight and hard shifting. Had to be returned immediately to have the issues repaired. The noise is gone but the trans still feels like it was done poorly and could honestly tear upat any moment.Services: Transmission, Transmission repair

  Penny
4 years ago
Our son was visiting with our granddaughter and needed transmission work. Thru various recommendations, we found Jonesborough Transmission Specialists. They were very busy but managed to work our son s car in and he was only delayed a day in his trip! And more importantly, the work was excellent! Of course, when our car needed transmission work, we went to JTS. And it feels like the car is running better than when it was new! Thanks so much!

  Kevin Gravell
4 years ago
I really like the guys at Jonesborough Transmission, always very polite and spend time going over what needs to be done and will often do a show and tell why your transmission has failed. Very reliable and take pride in their work.

  Jimmy Reed
2 years ago
Took my gmc to have the trans rebuilt but was told all the hard parts were flne and he did some adjustments to it.Had to take it back twice and still wasn't right.After the 18 month warranty was over everything quit working all at once.For 1600 dollars it should have lasted a little longer than the warranty.I'll never take another there.

  Tyler Disbrow
2 years ago
I got my transmission fluid change the guys were super nice even told me about another problem that I have with my suspension thank you very much

  meyetch
3 years ago
$185.00 just to remove 4 bearings with tranmission already removed abd brought to them ready. Seems expensive. I passed.

  heather whitener
3 years ago
Fair pricing, friendly staff, easy appointments scheduled. I was pleased with my experience. A+

  Isaac Gilliam
a year ago
Fast, Reliable, and Very Knowledgeable! I highly recommend Jonesborough Transmission!Service: General repairs & maintenanceService: General repairs & maintenance

  Richard Carner
3 years ago
Very professional and friendly staff. They are willing and able to what s necessary to get the job done right.

  Ashlee Devereux
a year ago
I only spoke to someone on the phone but they seemed very knowledgeable.

  Joe Blow
5 years ago
HORRIBLE EXPERIENCE. ROBBED ME OF MY MONEY AND NEVER FIXED THE PROBLEM. THE OWNER WAS A GREEDY NARCISSIST.DONT GO HERE

  Aaron Jones
3 years ago
Highly recommend jonesborough transmission. Very fast, very good job.Service: Transmission repairService: Transmission repair

  Ashley Christian
2 years ago
Very helpful and informative

  Doug Garst
5 years ago
Great job, thanks

  Geonoah Davis
5 years ago
Great service!