AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lance Parker
3 months ago
This AutoZone does NOT know Customer service! They answer the phone with, "what's up dude." Or "Hey". If they answer at all. They never know the parts you need and just tell you to go elsewhere.There was no other customer in the store when I went. I picked a couple items and stood at the counter for over 5 min while 3 employees looked at me and continued to stock shelves behind counter. The other grey shirt came up and went to a different register. I finally asked if I could check out. After going to his register, knowing it was not one for cash, then him asking if I was paying cash, we had to go back to the original register. The whole process of checking out took 3 times too long.

  Better Business bureau Health inspector
6 months ago
Very nice men helped me get my new steering wheel cover.

  Russ Schwerma
a week ago
Excellent selection and customer service. A+++

  Clayton Miles
7 months ago
These guys went over and above the call of duty for me today. I called for brake pads procured the location over the phone. A senior moment allowed me arrive at the wrong parts store. Purchase incorrect parts from an competitor what I realized my mistake I called the AutoZone store in Jefferson City explain what had happened and those guys brought me the correct parts. Amazing!

  Summer Manda
a year ago
Mr. Larry was extremely helpful and kind. My battery was dead and I needed a new one. It was a difficult battery to reach, but he went above and beyond to help me in my time of need. He took care of the entire situation. Thank you so much for always assisting me when I need you for my car issues!

  James Beaver
a year ago
They got some good people working in here more than happy to help you with any of your car needs. I asked for an OBD scan the other day they handed me the tool went and hit it they had it done for me within 2 or 3 minutes. Nice bunch of guys

  Curt Hickman
a year ago
I went in and talked to the counter people about finding a slightly larger oil filter for my mower. I took the NEW shorty pancake one in with me. After a few minutes of digging, we found one perfect for the job. About 25% longer so it wasnt tucked up under the engine so far and with the roughed up grip end. SO NICE. And it was cheaper also. 30/33% cheaper. So, I'll be back and buy a few more. Thanks guys.

  Wendy Patoka
a year ago
I don't know anything about cars, but Larry helped me choose the correct headlight bulbs and then offered to put them in. Excellent customer service. I will definitely be back the next time I have an auto part need.

  Grey Moore
a year ago
Autozone has always been my go to for auto parts and again they went above and beyond. Lorenzo specifically was extremely helpful, worked to figure out my issue from another store having returned one core but not another and it was a pain but Lorenzo stuck to it and got me taken care of.

  Justin
7 months ago
Definitely the best customer service you can ask for always friendly knowledgeable an ready help. Thanks you AutoZone.

  Justin Clevenger
a year ago
Larry was amazing! Got my brakes and rotors fixed right up. Awesome customer service. Will be using for all my part needs.

  Gretchen Whitt
a year ago
I am very grateful for the young man Nolan that helped me he went above and beyond! Very courteous and had great work ethics!

  R W
2 years ago
Bought a throttle position sensor here for my truck. Good service. They had what I needed in stock. I was in and out quickly. The part was a little expensive or I would have given 5 stars. Installed it and works great.

  jeff Crumpley
5 months ago
Found everything I needed and I highly recommend this location

  Lestie Welch
4 years ago
Five stars hands down. Taylor went above and beyond to help me out when my car broke down outside the other night, he helped me get a mechanic to fix my car and gave wonderful customer service and was very educational in telling me about the parts I needed to buy. Outstanding guy, will never go anywhere else but here. Thanks so much Taylor for making a very stressful situation easy! Auto Zone you have a wonderful employee!

  Cassie Gagne
a year ago
Lorenzo was so helpful. I felt terrible about him installing my wipers in the rain but he had such a great attitude.

  maverick carr
a year ago
Larry hooked me up with a new battery in my key after another auto shop told me they couldn t do it. Great service

  David Sager
3 weeks ago
Friendly helpful staff

  Donna Holloman
6 years ago
Went to get new wiper blades. The Parts Sales Manager helped me choose the right blades and then, not only did he put them on for me, but he patiently taught me how to install them myself. These guys always go out of their way to help their customers. Thank you!

  Justin Douglas
a year ago
Been here a few times. The guys I dealt with were friendly and have always helped me get what I needed

  Frank Ferrell
2 years ago
They charged and checked the battery for my' Ford Ranger and two more batteries a few days before with no charge. The staff us always helpful and courteous.

  Stephanie Walker
a year ago
Most of the employees are friendly however the ones I knew except 1 have moved on to other jobs. I miss the old employees that worked there they were super nice and actually have a conversation with you and treat you like family.

  Okey Cottrell
3 years ago
WOW....they went way above and beyond what i expected....took the counterman 1 hour to change the battery in my Silverado. For no charge....dealership wanted 65.00 to change it, as well as 40.00 more for a battery with exactly the same specifications

  Mark Miller
4 years ago
Shawn at this location is more than helpful. Dude has gone out of his way to try to help me with this sensor situation and Volkswagen requiring OEM parts. Highly recommend him and this store.

  liamzack
2 years ago
I m giving it 1 star because my battery was still dead after I put the new head light in! My dad doesn t even know who you are so stop trying to execute him you lousy no good meat eater

  Mark Rose
2 years ago
The people there are very helpful and friendly, and they have a very good selection of everything to fish with I go out of my way to shop there.

  Randy C
6 years ago
Manager could not make a store crefit without receipt, had to dtive to knoxvillle, where store manager said it was no problem, and should have not been a problem at any store. Very rude manager, costing me gas money.. i heard there workers downtalking phone customers and walk in customers , when thrvy leave store. Makes me wonder why they want to work there, or even work. Regional needs to secret shop this location. .

  Cody Livesay
3 years ago
The incompetency of these people is astounding. I called and talked to a very nice gentleman, cant recall his name, about transmission fluid for my 1992 toyota pickup base 2.4L, 2wd, MANUAL TRANSMISSION. I sent somebody to get it for me and i asked for GL-4 fluid, they gave me thin Automatic transmission fluid. Do they not have to do any kind of training at this place or do they learn as they go on a computer screen? I explained it was a MANUAL transmission multiple times and it obviously didnt help anything. Very big difference between GL-4 and ATF 4 transmission fluid and the workers need to realize that if they are going to work in an AUTO PARTS STORE!!!!

  Jordan Williams
3 years ago
Taylor is a fantastic employee and very helpful, as well as knowledgeable. I don't typically shop at AutoZone but I will be from now on way to go Taylor and team

  Timothy Craddock
4 years ago
Great store.Great sales associates.One of my favorite places to shop.Very nice and helpfull people at his particular location.