Quick Lane Tire & Auto Center
4.2 (90)
1471 US-45 BYP B, Jackson, TN 38305
(731) 554-9090
goldencircleford.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
will warren
a month ago
Rachel Haggard was awesome helping us find a car! Go see her for all your vehicle needs!
Danny Mitchell
6 months ago
Quick lane? More like no lane. Was in need of a oil change and tire rotation while traveling , all of which I can do in 30 minutes by myself if I were at home , and I was told it would take an hr and a half just to get in. No thanks. Change your name that is false advertising. I ll go to the dealer if I wanna wait all day
Natalie Lambert
8 months ago
As a purchase perk, Lincoln pays Quick Lane to offer free wash and vacuum for their Lincoln customers. I was told I had too much dog hair for them to vacuum. I had dog hair on the floor in the backseat. When I got in the car, I realized they didn t vacuum the floor in the front at all. I went back in and had the man come out and showed him the front floors- he said well, he vacuumed your mat. Wonder how much Lincoln is paying for this service that they don t actually do? I also had the pleasure of having to listen to a sales meeting ( door wide open- and it took 2 solid hours for an oil change and wash/vac that wasn t done) where the sales manager basically told the sales guy people are sheep and will buy whatever car they are looking at as long as the salesperson does his job and overwhelms them with the sales pitch. Wow. Great job Circle Ford .
Patricia Lopez
a month ago
Friendly and welcoming environment. Quick service. Excellent job .
Scott cudd
a year ago
Moved away and been having the local Ford dealer doing our maintenance. Well hasn't been a great experience so I called Golden for an oil change. No problem sir bring it in. Well guess who's got our business again even it's a 22 mile drive.
Rosella Williams
2 years ago
Jeremy is great. He's the salesman you pray you can come in contact with when you're looking for your vehicle. He's professional, respectful, HONEST and he really listens. I enjoyed my whole experience with him. Thank you
brad cox
a year ago
I went in there because my ac was blowing hot air I said I need to get a freon charge and let me know if that's all it needed they charged up my ac and said yep that's all it was well 4 months later I'm blowing hot air again so I went to the Chevy dealer they said it's your ac compressor they installed me a new one been good ever since but didn't need to waist my time if they had done it right when I came in for service.Service: Air conditioning
Ciara Miller
3 years ago
It has been a couple weeks since i have purchased my first vehicle. I must say this business has outstanding and kind employees they make sure you are left satisfied. Rachel is the one of the best car salesman i have ever meet.
Ellie Kay
10 years ago
I bought my car from Golden Circle Ford and have been through the Quick Lane center several times to have it serviced..Every visit to the center has been an excellent experience; from buying the car to having it serviced. Staff is friendly and willing to answer any questions that may be presented to them. They are always eager to help. When it comes time for me to buy a new car, I will be buying it from GCF and using Quick Lane to service it. Thank you guys for putting up with me.
Jay Es
2 years ago
Great service but DO NOT USE FordPass to make appt, because they indicated that their system doesn't sync with it, therefore, I had no appt shown, so they would try and "fit me in".
George Morton III
2 years ago
The quality of service has changed here . Paid a 100 plus for their synthetic works oil on our 2021 F-250. They didn't even bother properly inflating the tires. Yes theirs a huge difference between the front and back pressures . Rotating them and not checking them on a F-250. Leaves the front tires dangerously over inflated. Check Check and double check after your service .Service: Oil change
TJ C
4 years ago
Great place for service they also inspect you ride letting you know if you have any other problems.
Gabriela Hutch
7 years ago
One word. Rude. I've been multiple times and never have been treated so horrible. I left and went to Old Hickory Car Care they had the best customer service got me in and out in 20 minutes it would have taken an hour or longer at Quick Lane. Honestly glad the bald guy was rude it led me to a better place.
Julie Fields
5 years ago
I called to make an appointment and was told they don t do that (which sounded ridiculous because most working people can t just sit around waiting on their vehicle all day) and to just come when they open at 7:30am and they could get my oil change done quickly. It s now 9:45am and I am still sitting here. I was the third person here and the 4th and 5th are already gone... yet here I sit. Nothing wrong with my vehicle, just a normal oil change and tire rotation. So don t come expecting anything quick . At least I got an oil change, but I could have done it myself in an hour for a heck of a lot less money.
Billy Gregory
a year ago
Great friendly folks I deliver auto parts to this place several times a week they are great friendly people I know brother Chris couples we go to church together he is a good technician and a good Christian person.
Anthony King
5 years ago
These guys do awesome work and very quickly at that.Matt had me in and out the door before I could get off the phone with my mom. And mr. Pritchett went above and beyond trying to get me in to get my permanent fix done for my Flex plat on my Ford Transit. We have four of these vehicles and expedite Freight all around the country.I'll personally will from now on make it a point to get down to Jackson for the service on my vehicle as well as get my other three drivers routed through here for their service as well
Cynthia Pipkin
6 years ago
For a woman trying to take care of her vehicle what's not to love. They are very helpful and explain the process of service they are doing. Never feel intimidated or forced into getting something done that the car don't need or my budget is not ready for. Thank you!
Daniel Hitt
2 years ago
SO Awesome! The guy there Dustin Cupples was able to squeeze in BOTH of my vehicles and I didn't even have an appointment! Amazing service! Would recomend to anyone.
Victoria Gentry
a year ago
It was quick and sufficient, but the advisor kept trying to make me feel like he was down talking me.
Kimmi Nichols
4 years ago
Well I had I thought a slow leak in my tire my console showed me I was low so mom said stop here theyll check it n fill it up. There compressor died so the one man checked all 4 tires n filled them from the pay quarters for air there for me. I tipped him for his help of course. I Went 5 miles to moms home and came out of her house to go home n my one tire was all the way flat.... triple A came thankfully and filled the tire up guy said it looked like someone let the air out not put any in. So between all of us we figured something got stuck n let all the air out. The triple A guy said all my tires were down 10lbs except the flat of course an alls been ok since. I'm just glad I didnt have a hole (no spare)
Greg Helton
5 years ago
I am from out of town and Dennis treated me as though I had been a long time customer! All these guy's were awesome, took care of business and got me back on the road!! I now plan to become a long time customer.
Bobby Rogers
4 years ago
Got an oil change and tire rotation. Good price. Great people. But dang, over 2 hours? That's the only reason not a 5 star.
Sun-Tim Wong
4 years ago
It s nice to get an oil change without having my intelligence questioned. They are fast and honest. It s a very nice change and will be who I will be using from now on.
Haley Lollie
3 years ago
They staff was very friendly, and the prices were low and affordable. Would recommend this place to anyone who is in this area. Thanks again
Cody C
4 years ago
Chevy Silverado oil change was more expensive than if I'd taken it to the dealership. Also they charged me twice...
Richard Rushton
2 years ago
They take appointments and do the work in a timely manner. Out in about 30 minutes from appointment time.
Hannah Autry
6 years ago
Blew my tire and was scared to death, pulled in here and they took care of it in no time for a very good price. Couldn't be happier with the service
MY V
3 years ago
I only wanted an oil change. And the CSR aggressively kept trying to sell me other services
Dale Kee
3 years ago
Easy to use always accommodate my schedule and never provide service without asking me.
Clint Hand
a year ago
Staff I spoke to was rude. Tremendously long wait times for service.Service: Oil changeService: Oil change