Gudel's Garage & Towing
4.2 (59)
6403 Middle Valley Rd, Hixson, TN 37343
(423) 842-5277
gudelsgarageandtowing.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wanda McWhorter
4 months ago
Been going to them for over 25 years. They listen to you explain the problem. They ck your car out then tell you what is not working , and what needs to be fixed now ( some things can wait ). I've had only GOOD experiences with them. I've referred others to this garage. The family own and work in it.
jeremiah sehon
a week ago
While Employed by them I literally overheard them selling services to the customer that I did not perform on the vehicle. If you can be exploited and over charged, then best believe that they will try.
Alma Morris
a month ago
Hard to contact, terrible working hours, over priced and unprofessional on the phone. It was $250 for a tow just a few miles. Call someone else or push it yourself.
Mirthfully Minded
a year ago
Thank you once again for rescuing me! Helen and the team/family are the best garage in town. Fast tow on a Saturday and they did a thorough job diagnosing and repairing my car.Services: General repairs & maintenance, Auto engine diagnostic, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Oil change
Rachelle Mitcham
4 years ago
Customer service was EXCELLENT! The two women I encountered were very helpful. They provided me with tools needed to get my tag off my car, gave me a bag for my belongings, showed me the potholes to avoid to get to my car and didn't rush me to get my belongings. Very nice and personable. Thank you ladies, from the silver Kia owner.
ShevRad HD
a year ago
Had a great experience on my tow. But......had them fix a electronical issue but picked up collateral damage. Back window randomly roles down on its own. Usually happens when I start the car now.
Megan Arnold
3 years ago
There is one woman here that just left a bitter taste she knows who she is and why(and I'm sure she knows my name here as well) I won't go into detail about the situation however I'm just saying if you're going to have a person behind the desk representing a company I'd hope they understand they are the face of the company and to behave in a manner like so. Rude customer service and hate that things went the way they did. I'm sure the rest of the company is great but I wouldn't know just the one person is who we delt with.
T P
a year ago
Great service, reasonable prices, friendly staff... I recommend this place highly. I will be using them from now on.
Adam Rice
4 years ago
Reliable and honest people. Have fixed my car many times and always willing to take the time to explain repairs. Excellent communication, great customer service. Highly recommend this company.
bill cates
2 years ago
I've known the gudel family for 50years they are good people I would recommend any body to them they're honest very nice friendly folks I take all my vehicles to them because I want it fixed right the first time, you so be very pleased with the kind helpful folks there and the service's you receive tell them Bill sent you tell them you want the cousins discount good works not cheap your paying for over 40 years experience and knowledge that makes them one of the best in The business hope you take your vehicles to them ,they also offer a great dependable wrecker service in case it won't drive there
Renea Ramsey
2 years ago
I got in a wreck and I didn't know any towing companies so I asked the officer if he would just pick one. And by the fires of hell, he chose Gudel's. The woman behind the counter tried to get me to GIVE her my car for free with no discount on the wreckerbill because I am young and i guess she wanted to take advantage of that. Later I found out that my car was worth a few hundred dollars and that the lady from gudels was really trying to get my car for free... Any way, the service was horrendous. They neglected to mention they only take cash despite having signs saying they take card. They overall were rude and manipulative horrible people. We had to wait upwards of 15 minutes for the lady to even come to the counter
vi shrum
2 years ago
Everyone at the garage was very friendly Helen and Donna we're so helpful and kept us informed. I would recommend their service to anyone.
Deutrich James
a year ago
I needed a water pump and timing belt replaced. They did the job in a few days. It was a really nice experience.
Nancy Gwin
2 years ago
They have been wonderful and so thoughtful in taking care of my Mother's car. Integrity above and beyond.
Philipp Collins
5 years ago
Great place, friendy, helpful staff, really good rates, i recommend them for all of your towing, body and paint and car repairs, call ms. helen, and tha th fine lady , phil roy sent ya, i give em 5 stars
Mary Zerwer
a year ago
They have helped me out several times. Very nice!!
Savannah Keef
6 years ago
Great prices, very friendly, honest and dependable!!! What more could you want?! Love this place & the people!
Will S
2 years ago
I am a transporter that showed up to pick up a vehicle for a customer and the folks here were nothing short of awesome to work with!
Lana T Rollins
9 months ago
Exceptional people and a great garage
Gretchen Conner
5 years ago
My car ended up here after a wreck. The people are friendly and helpful.
clinnita chambliss
10 months ago
Thank you so much was very nice. Thank you .
Frank
3 years ago
Used their towing service. Professional and very fast response.
Jenni Smith
7 years ago
Car was broken in to & the dashboard is now on the floor board. NEVER use this company if you VALUE your car.
Sarah Spencer
9 years ago
Closed early because they felt like it and still charged storage fees. Waited to hear back from them for days.
Steven M. Hughley, Sr.
4 years ago
He fixed my tire and we were from out of town...GREAT GUY!!!
Chester Taylor
a year ago
Responsive and friendly when our car broke down.
Clay Miller
8 months ago
Fast Friendly Affordable
emily langston
5 years ago
We always take our cars here. good honest people.
Kathy Rose
a year ago
They are good company to call for service
John Gillespie
3 years ago
They towed my truck home for me.