Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tennessee Gal
8 months ago
I worked at this store in 1996 I've always shopped here. I just want to brag on a young lady that helped do diagnostics on my car today. A young lady named Julia. She was very eager to greet me when I entered the store came right out and checked my car. She knew exactly what to do. Very nice and helpful young lady thank you !

  T M
6 months ago
This location was horrible. Two employees were helping one person behind the desk while another employee helped another customer. We waited patiently in line to be helped next. When finished with the customers in front of us, the employee proceeded to talk and help someone who just walked in the store and totally ignored us. We put the item back and left the store. Horrible service.

  Chris Moon
6 months ago
Went in for an interview, place is well stocked, clean and very organized! Stop in and see Wayne and everyone! You won t regret it!

  Michael Horton
2 months ago
Had wat I needed and even got a discount.

  JEFF MCNEESE
8 months ago
Seems like the employees were too busy talking to other people. Oneh asked me what I wanted thena bystander said I'll check your battery for you.

  Brandy Ranly
2 years ago
The store was okay and the employees were helpful. We got what we were looking for but it was more expensive than the place we usually go to. Everything was organized well and it was easy to find what we needed. The employee looked up the part we needed quickly and it worked fine.

  Andy Br.
6 months ago
It's okay. Male employee with long hair stood in front of door and smoked a cigarette and did NOT move out of the way when customers walked in. Employees should be considerate.

  Matt Parsons
a year ago
We was in a bad spot today and blew out a tire in hobby lobby parking lot and didn t have the spline socket to change out my tire. I called Advanced auto parts in Greenville Tn and they said they had the tool we needed to change it out and I explained my situation to them and they brought me the tool and helped me change it out. And when I asked what I owed him he said I didn t owe him a thing. The tool even got stuck on my wrench and he told me to keep it in case we needed it again. I was so wracked in my head that I forgot to get his name but from the bottom of my and my family s hearts we appreciate you for your help and generosity.

  Travis Gregory
4 years ago
They seem to be knowledgeable about most questions you have. An employee by the name of Jeff is amazing at his job. He can answer any questions you throw at him & is extremely nice. But, if you want oil, I'd look elsewhere, because their prices are high compared to Walmart or Dollar General.

  Pamela Mcdonald
2 years ago
We needed a new battery for our car. Julia and Erica were extremely helpful, personable and professional. They made our shopping experience very easy. We were very happy customers when we left and will be shopping there again.

  James Cupp
a year ago
Couldn't find what time of oil to put in my Tesla but these nice and knowledgeable worker folk steered me in the right direction.

  Joel JC Marchus
4 years ago
Above and beyond. The associate that assisted me was named Dallas. Mr. Dallas was very professional and exhibited a notable inclination towards common sense which he was able to put into action as he discovered the proper way to replace a very non-traditional style of windshield wiper blade that was found on my vehicle. I was greeted as soon as I walked into the store. All of the associates were very friendly and helpful. It was a very good experience at my local advance Auto parts store this fine Monday.

  Maryann Etheridge
4 years ago
I had a problem with my vehicle while on vacation and stopped to see if they could help me. The store employee was wonderful and checked out everything that I had concerns about. He stood in the rain to check the alternator and explained the findings. He was the best! I drove away feeling confident.

  robin blatz
2 years ago
Normally this is where I get all of my autoparts when needed but this last visit was terrible. I needed to purchase or order several parts for two separate vehicles and you think they would appreciate the business but the guy helping look up the parts was just trying to rush me along and got annoyed anytime I had a question and everytime I told him I needed something else. ended up having to go somewhere else because I guess he got tired of doing his job and didn't want to order any more parts because the last 3 or 4 parts I requested he he said no we don't carry that and we can't order it either and didn't even bother typing it in on his computer to check.

  Drew Kinser
6 years ago
These guys (& gal) are legit nice people. They have experience dealing with parts & even better, they have experience dealing with people. They'll do whatever they can to take care of you & your vehicle, not just treat you like a dollar. It's the best choice for anything automotive

  Sherry Nunnery
3 years ago
It was ok. The manager or a big guy that worked there wasvery short and also walked out side to leave the only other guy there to attend to alot of customers checking out, so there was alot of people checking out at that time so the wait wasnt very long but could have been shorter if the manager guy would have stayed and helped instead of comparing motors in what seemed to b his friends car. So no i wasnt impressed by this store. Sry but ty

  Crystal Foster
7 months ago
Great place for auto parts, accessories and more for your automobile.

  Kenneth Hamilton
a year ago
Very helpful team members always able to get me what I need at a decent price. Definitely more reliable than the ones in Johnson City...

  Jonathan Ottinger
a year ago
Always friendly, always helpful, but sometimes they are busy and you might have to wait a bit.

  travis gregory
5 years ago
It's a very relaxed atmosphere and Mike is the best salesman at Advance Auto Parts, by far! Everyone tries to help, but if you have a unique question, ask him. Chances are, he will know the answer. They could carry a wider supply of merchandise, but that would be my only con for this store.

  Sharon Bolton
a year ago
They very kind and ready to help you with anything. They also back up all their products.

  Liz Bonacquisti
a year ago
Staff was very helpful with the emergency I was having. Knowledgeable staff. Will definitely go back.

  Charles KC Honaker
a year ago
Always busy but they get thru the customers fast. I had to order my parts and picked them up the next day.

  Derrick Bryant
5 years ago
Horrible service, waited over 45 mins to try and pick up an online order that had already been placed,and payed for. I was told they no longer carried the Ac recharging kit that again i had already paid for. So the guy working the counter or should i say trying to work wanted to put together a kit and charge me more money. Took a hr to work out a very simple problem. He was overwhelmed by everyday simple task. Then told me he was up for promotion to store manager.Not my first bad encounter with this store. From npw on i will go to one of the many different parts stores in town.

  John T
6 years ago
Always great service. I'm from out of state and sometimes come into Greeneville to visit my sister. Anytime I need parts or other items for my vehicle they are always polite and advise me on the best products. Great job all, keep up the good work.

  Buddy Teaster
6 years ago
I have good luck with the parts from advance although no luck at all with the batteries. Be glad when they switch to Interstate batteries. I shop here because the people are very helpful on selecting the correct parts that fit when I get home.

  Kathy Craig
11 months ago
Very helpful and friendly. I can't remember her name. Cassidy, maybe.

  colin oney
6 years ago
Very helpful. And kind boss was nice enough to jump my diesel off with his personal vehicle. I'm very happy. And will be a continued customer

  Robin Round
2 years ago
One of my "go to" auto parts stores. They offer several free services. Like battery, starter, and alternator testing.Great selection and price matching.

  Chris Edens
4 years ago
Went in for wiper blades and the gentleman in the store was very helpful. I was in and out in literally 5 minutes. Great experience, I'll definitely go back.