Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nancy Wike
a year ago
After spending several hours at various large dealerships and small car lots, we had almost given up on finding a decent, affordable used SUV when we drove by the Baker Motors lot in Gallatin. They had several really nice cars to choose from, so we decided to stop and take a look. Pat was super helpful, and we ended up buying an Acadia on the spot. Robert handled the financing portion for us, and we were in and out in about an hour. Painless, straightforward, and didn't price-gouge. Best of all - no ridiculous doc fees (I'm looking at you, Serra Chevrolet). There is a reason Baker Motors has been in Gallatin for decades. Highly recommend.
Garrett Rea
3 years ago
Great service from a small-town country dealer. Pat let me test/drive the truck unaccompanied and without pressure. Truck was clean and well represented. We quickly negotiated a fair price on a handshake. Paperwork and vehicle preparation were quickly completed without problems and they arranged for me to handle my own tags in my home county. I purchase many vehicles, I wouldn t hesitate to buy from Baker again.
Tee Vee
2 years ago
This was easily the most straightforward car purchase I've ever had. I guess that's the beauty of working with a small, family owned business like Baker Motor. From start to finish, the buying process took about an hour. Thanks to Robert & Pat I have enough space in my new ride for all 3 kids and a gaggle of their friends.
Preston Stockdale
3 years ago
The owner, Robert Pate, is lacking integrity, professionalism, and honesty. Bought a car and had to take it back on three separate occasions to have the same issue fixed. Very simple issue to address, and this was one day after we had bought it. A few weeks later, my wife and I discovered the transmission was going out in the same car. You should have taken it where I told you to take it. Was the unprofessional answer we received when questioning Robert about this. (Because we decided to take it to a professional dealer instead.) I will be sure to send folks in a different direction when asked about this dealer. Absolutely terrible.
Mikayla Morrell
3 years ago
We had great customer service! We purchased a 2010 Subaru Forester in great condition, and we were greatly helped and guided through the process. Would definitely recommend if you are looking to purchase a vehicle from a hospitable dealer!
Norma Pennycuff
15 years ago
This location is very near my house and had a vehicle we saw online and wanted to test drive. We are in the process of test driving several vehicles much newer than our current cars and are trying to decide on a model. We walked in and asked to test drive the car and we were handed the keys and allowed to go without a salesman in the car. Which was AWESOME. We could speak freely about the car without pressure. When we returned we explained we were not buying that day but trying to understand models and we were given information and left alone. Wonderful wonderful wonderful experience. Would highly suggest to friends.
Greg Davis
12 years ago
We just bought a 2004 Pontiac Montana from the wonderful people at Baker Motors. I live in Ohio so I was a complicated case...but Doug and the rest of the guys at Baker Motors took all of the confusion and hassle out of everything. They were honest, kind and considerate. They even drove the van to the airport so we could drive it home from there. And to my surprise, the van even had a full tank of gas. Five stars from me! I would highly recommend Baker Motors to anyone!Greg Davis
Jody Campbell
3 years ago
We recently bought a vehicle from Baker motors. We couldn t be happier. Excellent customer service. Thank you for a great experience!
Notchobizns
2 years ago
It has some good vehicles at times. You just gotta do your homework because some have been in accidents and they are not very forthcoming with that information. Other wise you can find good vehicles just need to know what to look for.
Brooklyn Dye
3 years ago
Very bad customer service, I called to ask about a vehicle and how to get started with them and the guy on the phone cut me off and said they couldn t help me. No explanation or anything and hung up. Extremely rude
Erick De leon
4 years ago
Horrible customer service. It was almost as if they could care less if you were there or not. I don t know how they can still be open because they don t really want to sell cars.
Jake McFarlin
8 years ago
Baker's is great! I love my new car, and it was effortless. Great customer service!
Tonya Willbanks
a year ago
Great experience buying a car! Thank you!
Dewayne Harris
3 years ago
They have been in business for a very long time. I would do business with them again. They are reputable and honest.
David Toomey
2 years ago
Drove to look at car and they are closed when all info says they are open on Saturday! Poor business practice.
Cate Sanders
6 years ago
Very rude both times I ve been here! Nice cars crappy customer service
Derik Smith
2 years ago
Best cat detailing job ever, wet sand, and steam clean engine
Jackie Blurr Christopher
5 years ago
No integrity and dishonest. Would not ever recommend.
Connie Brown
5 years ago
Very friendly and honest!
Josh Vaughan
6 years ago
Best dealership ever!!!
Steve Sudbury
2 years ago
Great people!
Max Peters
3 years ago
No one there?