Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joseph Hardy
4 months ago
I bought my tesla 3 years ago and have needed the service a few times (minor issues and one windshield crack from a rock). This is by far the best experience I have ever had with a car manufacturer/dealer. I could never see myself going back to traditional vehicles (ICEs/gas powered). I never thought I would like electric and they have their challenges when it comes to charging but Tesla truly makes it as seemless as can be!
Inkle Finkle
3 months ago
Awesome team here and they have the Cyber Truck in finally for you to see! Amazing vehicle!
Richy Orozco
7 months ago
The first time I came here was for my new Tesla since it was brand new and had a few broken things, the service center took care of it. However, the second time, 2 months after buying my new Tesla, it completely stopped working and Tesla roadside assistance sent a tow truck to take my car. I was left stranded in a shopping center and this service center doesn t respond to any phone calls and they reply days later on the service app. They told me my car was ready for pickup and then they told me that it was a mistake and my car was not ready and now they re telling me it s ready again but the app says it s not ready and I messaged and called them 10+ times with no response. I have been left without a car for two days and no response from this service center. They promised me a loaner vehicle if I didn t have my new car since it was a service but that has not been the case.
Chayla Forte
a year ago
Awesome customer service - they let us test drive a model s and do whatever we wanted for 20 MINUTES! The employee was also nice to just talk with, real cool guy. This was an awesome experience and I have a much more positive outlook on Tesla now, keep up the great work guys!
Melissa Henry
6 months ago
Misty at Tesla in Franklin was Absolutely Amazing. She helped make the process of deciding which vehicle to get so much easier and even took time and answered All of our questions.
Shadow Colossus
11 months ago
Went there yesterday to check out some cars, guy I talked to was very nice and accommodating, not simply trying to push a sale on you. Covered all the bases and they give you a lot of freedom to explore the car for yourself in the demo drive, instead of tightly holding your hand throughout the whole thing. Simple looking building and fairly sized lot, nothing too intimidating or confusing. Definitely coming back to this placed if I have questions and when I make my purchase
Bryan Martinhan
2 months ago
Great experience with the Tesla team always. From the sales rep to the technicians.
Dhaneel Jugjivan
11 months ago
I came in to test drive a Model 3 and Monica was so helpful. She answered all my questions even though they were super busy. Highly recommend you ask for her if you want a great sales experience
Scott Isaacs
11 months ago
In and out on a tire replacement in 30 minutes. I m not going to tell you how much the tire cost but the service was excellent.
David LaRoche
a year ago
I wanted to specifically mentioned how much I like Tesla s mobile service in Murfreesboro. I always have Celia (who loves my dogs) and her communication and appointment timing is always 100%. Five stars.
TGOD TGang
11 months ago
Called 10 times no one ever answers or returns calls.. guess they dont need to sale cars.
Charlie Morgan
a year ago
Great new facility.
shukhrat polvonov
11 months ago
Great service!