Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deana Powell
7 months ago
We found Bobby's through a reference from another auto garage that wasn't familiar with working on turbo's and our daughters car was pulling some codes saying it was having issues. With us being on the other side of the country and she is new to the area and knows very few in the area - it was so nerve wracking that she was having car issues and we couldn't be there to help her or make sure she wasn't being taken advantage of, etc. They took such good care of her car, took the time to make sure everything was good, fixed up, etc. They made sure to stay in contact with my husband to talk things through and just went completely out their way and went above and beyond. Nothing like what happens on this side of the country. Our daughter has found her area Auto Service and will always recommend Bobby's. And we can't thank you enough!!!
M H
6 months ago
I just moved here from out of state and had some problems with my car. A co-worker suggested Bobby s Automotive and they were fantastic. They got me in right away and were able to fix my issue and also work on a few other things I needed. The whole experience was wonderful and I m so happy I have a new car shop that I know will treat me right and make my car run like new.Services: Exhaust, Vehicle Inspection, Auto maintenance, Oil change
Billie Frank
10 months ago
I was very grateful to find this shop and the fact that they were able to help me out the very next day for an overheating issue, unlike all the other shops in the area which had no availability for several days and some over a week out, and they were the best priced in town as well. Very respectful and genuinely nice people. Highly recommend and will definitely be back should another issue arise. Thank you.
Paul Combs
2 years ago
I have referred several friends and family members to Bobby. He does outstanding work, communicates well and above all, is honest about what your car does and does not need. If you take your car to him you will be treated well and you will save money, especially compared to dealerships. In short, this is a shop you can trust.
Elizabeth Kang
4 years ago
Great place to have a thorough and trustworthy check-up and work on your car! Bobby is very knowledgeable and personable. His employees are very helpful. Thankful to have my car well taken care of when I was in Middle Tennessee!
David The Redneck Garage Sutton
6 years ago
I've been using Bobby for years. If you are looking for drive thru quick service you are in the wrong place. If you want quality service , honesty and probably the best old school technician Bobby is your guy. He's not a parts changer and he takes the time to diagnose what's wrong and only repair / replace what's wrong. He also is the most honest repair shops I know of. I've worked no on cars all my life and when I need something done myself - I show up there and have never been dissatisfied one time.
Susan Curilla
4 years ago
These guys are the best. My daughter and i take our cars there for all mechanical needs. They are friendly and we trust them completely to not take us to the cleaners. Prices are reasonable and sometimes certain situations cost little to no fee.
Beth Kurowski
11 years ago
I really wanted to like Bobby's Automotive - it was near where I was working at the time, and my mechanic Rhea Little had personally recommended him. Rhea does a fabulous job with our family's cars, and I trust him implicitly and recommend him to everyone I can. Bobby - well, read on.My Toyota Camry ended up with a stuck cylinder at 250,000 miles. I chose to go with Bobby's recommendation to rebuild instead of getting a new engine. It was supposed to be cheaper and came with the same warranty. I had no money to spare at this time and Bobby knew it. Bobby kept the car just under a month (which cost me a rental car for 26 days) and charged me right at $4,000, which was the worst case scenario quote ceiling. It was originally supposed to be a hair under $3,000.He was consistently non communicative - I had to call the shop to get updates, I believe he called me back once to initiate the service, and once during those 26 days to give me an update. I had to call him over two dozen times to be told of endless delays.When I gave him the car, the engine made a ticking/knocking noise, it lacked umph (as it was operating down one cylinder), smelled burnt, and it leaked oil like a sieve. Now it is just out of the one year warranty period, and it makes a ticking.knocking noise, lacks umph, smells burnt, and loses about two quarts of oil every 3,000 miles. Twice I brought it back to Bobby to diagnose, twice he did essentially nothing and gave it back. His hours were inconvenient and I was no longer working in Franklin so I spent a significant amount of time on these endeavors.Gateway has found the source of the oil leak, at least - it's the old cork gasket Bobby used when he put the engine back together (instead of a standard silicone gasket). The part costs $30. The labor costs $400, because they have to take half the engine apart to get to it.So - Bobby's Automotive was a very, very expensive lesson. $430 rental car + $3,990 repair + ~$3,000 in lost time and hourly wages trying to get him to make it right. I made a $7,500 mistake using Bobby's Automotive. Don't be me. Let Gateway rebuild your engine. And if Rhea Little recommends Bobby to you - ask him if there's anyone else he can recommend.
Kenjamin Barker
6 years ago
Best place i'very found in Franklin!!! These guys are awesome. My car had several problems and they helped me out and got me the cheapest fix and very honest. I will definitely make Bobby'a the place I go and recommend. .
Lee ODell
3 years ago
I ve been using Bobby for years (10+) for our automobile repairs. Bobby is the best. Bobby knows his stuff and will repair what needs to be repaired and nothing more. He s honest and dependable. Highly recommend Bobby.
Joe Evans
5 years ago
Bobby has recently become my mechanic of choice because he has went above and beyond to ensure my vehicles are road worthy and safe for my precious packages that ride around in my vehicles! Best customer service ive ever had in my life!!!!!!!
Steven Wyer
7 years ago
Our family keeps a keeps a small fleet of older cars running. No matter what I throw at these guys they always figure it out. What I appreciate most is that they are cost conscious regarding recommendations. That is a rare thing when getting an older car repaired.
Joe Miller
a year ago
Need any car or truck repair take it here. Had my 16 Sierra worked on, they did a great job. Thank you guys for your support
Andy Doute
3 years ago
Bobby's is awesome, honest, reasonable pricing and quick service which is hard to come by these days especially in automotive repair. I would recommend them to my grandmother
Jackson Parker
4 years ago
Bobby has been in business a long time for a reason. He is honest , trustworthy and knows what he's doing. Highly recommend.
Mark Kelso
5 years ago
I LIVE 80 MILES FROM FRANKLIN, WENT OUT TO FIND MY TRUCK WOULD NOT START WITH A BRAND NEW BATTERY THAT WAS INSTALLED THAT MORNING. HE GOT ME BACK ON THE ROAD AND HOME IN TIME FOR DINNER WITH MY FAMILY. GREAT SERVICE, A DEFFINATE ASSET TO FRANKLIN!
Marty Carson
3 years ago
The is quite possibly the best automotive repair shop I have ever been in. Don't judge on the looks. A true mechanic. Very fair pricing.Services: Carburetor cleaning, Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, A/C installation & repair, Air conditioningServices: Carburetor cleaning, Electrical repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Brakes, A/C installation & repair, Air conditioning
Sydney Hollars
2 months ago
Best mechanic around!
Keith Gordon
a year ago
Great experience, knowledgeable mechanics especially for older cars
Kevin Slate
6 years ago
Solid. Bobby and team know their business and come recommended from multiple people.
Alice Evans
5 years ago
Works with you on stuff and makes sure everything is good to go
David Sutton
7 years ago
Super honest and great work thanks Bobby !!!!
Kendra Carver
2 years ago
Bobby and his team is great!
Arun Pandeya
4 years ago
Reliable, honest good work.
Carlos Cardenas
2 years ago
Great service!
Audrey Bell
2 years ago
Good people.