Fayetteville Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Luke Ferguson
4 weeks ago
Purchased a 21 Ram Bighorn here and the managers, along with the salesman, were nothing but great. Had a bad battery shortly after buying and the service department manager was reassuring and very honest with me. Got me back on the road again very quickly. Definitely recommend them.

  Tabitha Harrison
4 months ago
Great dealership! Found exactly what I was looking for online, made contact with internet sales manager Erik , he was was helpful in assisting me with my purchase. Him and salesman Neil Harris was very knowledgeable and able to answer all my questions. They had everything ready for me when I arrived and it was one of the smoothest deals my husband and I have had in awhile. I would highly recommend these guys if you re in the market for a new ride.

  John Capps
2 months ago
Brad was very helpful and informative. He was a pleasure to deal with on the phone and kept me informed with my purchase every step of the way. Great place to do business. Will definitely return if I am in the market for a new jeep.Update. Typical salesman. Make the sale and I'm done with you. Had an issue where the dealership sent my paperwork to the wrong County for registration and taxes. Had to get another temporary tag and the dealership had to retrieve the check and paperwork from the tax office that they sent paperwork to in error and then resubmit it to the correct county. I called my salesman and sent him a text and never got a response. There were also late fees involved from the county but luckily I managed to get them to pay for that. Have bought many vehicles out of state and never had this issue before. It would have been nice if the salesman that made money off of the sale would have at least reached out to me but never heard from him.

  Andrew Robertson
2 months ago
Neil Harris was a pleasure to do business with. The majority of the paperwork we had was already filled out, when we got there. The whole purchasing process was very smooth and quick. I would definitely buy another vehicle from Neil.

  Cassie Shannon
a week ago
Maria was the best salesperson! She made buying our Dodge promaster effortless. The entire staff was super friendly and helpful. I would highly recommend for any of your car buying or service needs! We will definitely be back in the future!

  Mrs. G
2 months ago
My husband and I had a wonderful experience here. The staff was so kind. We had a great time talking with our salesman, Joyner. He was so personable and friendly. They look care of a lot of the paperwork through email while we were still at work and by the time we got to the dealership they had the vehicle we wanted detailed, and pulled up to the front door for us to see. Definitely will be back in the future for another purchase.

  Sharon Davis
a month ago
This is Donnie Davis. I had totally the VERY BEST experience I ever had from a service department at a new car dealership. Fayetteville Jeep Dodge in Fayetteville Tennessee. I was there 2/23/2024 for 2 recalls and service on my 2016 Eco Diesel. From the time I arrived check in for the service department was very prompt,efficient, and friendly. Everyone I encountered was very kind and friendly. The GREATEST thing for me was I was out in just a little over 1 hour from the time I arrived at 08:30 am. ALL service was completed to satisfaction and was on my way. The BEST customer service I ve experienced at a Car Dealership EVER! Great Place to do Business.

  Brooklyn
3 days ago
I cannot express how much love i have for this place! Just purchased a 2017 dodge charger big shoutout to Maria!!! Her personality is amazing and she works with you like a charm. Go there for ANY of your car needs, or wants !

  Landon Jackson
2 weeks ago
I recently purchased my vehicle from here from Jeff! I would highly recommend going to see him for all your vehicle needs and this dealership. This past week i went for service to get an oil change and tire rotation and it was the best customer service experience I have had as well. Five stars all around. Every person that works there is amazing!

  Kim Graves
2 months ago
I have purchased two cars from this dealership in the past four years, and each time the experience has been top-notch. My sales representative, Joyner Telford, and the Sales Manager, Erik Brown, were always professional, friendly, and never pushy. The Finance Manager, Erik Showers, is also great. He worked hard to find the best rates and options for me. I can't recommend this dealership enough!

  J Smith
5 months ago
Brad, the sales rep, was very helpful and took time to explain the differences between the Gladiator models. There ws no pressure to purchase a vehicle and all the staff, including Kevin, one of the owners, were attentive and made the purchase of the new Gladiator a non-tressful event. I will return to Fayetteville Crysler Dodge Jeep Ram the next time I am in the market for a new vehicle.

  Paul Hill
8 months ago
Bought my new Chevrolet 1500 ZR2 from here... Ray was my salesman. And was super friendly and a great guy to do business with. He wasn't being pushy or trying to force us in any direction. Overall! Awesome staff to do business with. DEFINITELY WILL BE BACK TO DO BUSINESS AGAIN!Thanks again Fayetteville CDJR

  Meghan Monroe
2 months ago
Had a great experience ! While we did spend a couple hours here, the staff was awesome! We enjoyed talking to Joyner our salesman, who made sure to never let us feel left out during the whole process. They jumped through so many hoops to make sure we could figure out the best payments and numbers for us. They took the time for us as customers, most other dealerships we have visited wouldn t take much longer than 30 mins to talk to us. We dealt with Erik, the sales manager & Kevin the owner. Who were all amazing and checked on us multiple times throughout our visit. Each employee we came in contact with seemed genuine and excited to help us. We couldn t recommend this dealership more!! We will definitely be coming here for any future car needs.

  Blake Smith
2 months ago
I had a wonderful experience here at Fayetteville Chrysler Dodge Jeep and Ram dealership. Specifically Ray Hunt and Erik Brown gave me the best customer service than any dealership i ve visited. Both of them were very informative and helpful, and made my process of buying a car way easier than I would have ever of thought of. If you are looking for a car this is the place to go 100%!!! Again, the customer service in general is amazing and welcoming.

  Debbie Riddle
3 weeks ago
Jeff was an exceptional sales rep. The staff were courteous, efficient and prompt. We laid out our expectations in a vehicle and they were able to locate it and close the deal quickly!!

  Jeff & Kim's trucking adventures Bullock
5 months ago
Awesome place to purchase a new Dodge go see Christopher Austin Best car buying experience I've ever had.

  Samara Velasquez
8 months ago
I purchased my first car from them and I couldn t have asked for a better experience. I truly am grateful to the staff and general manger that helped me in every way they could. I would 100% recommend them to anyone who is looking to purchase a new or pre-owned vehicle!

  Karina Vandergrift
7 months ago
I took my Jeep to Fayetteville CDJR because of an overheating problem, and within literally 24 hours they identified and fixed the problem! When I went to pick up my Jeep, Nathan was able to explain everything and was just great overall. I had previously taken my vehicle to another dealership 3 different times for the SAME problem, and each time they told me that they could never recreate the problem and to come back if it got worse. Not to mention, the service tech there was super rude and yelled at my husband.I give Fayetteville CDJR 10/10 and would recommend them to everyone. We will never get my Jeep serviced anywhere else!

  Elizabeth Graff
a month ago
Very nice salesman. Manager helped me get to see the right vehicle. Love it.

  Chuck Langloss
9 months ago
I had a great experience. The staff was courteous and did not push me to make a decision. They took the time to explain the process. Landon was great and in the end I felt I got a great deal on a great truck. I found the truck I wanted and he was able to get it. Thanks to everyone at the dealership that was involved in my purchase.

  Quwanna Mccroskey
6 months ago
When I say my salesperson Joyner was absolutely the best! My experience went smoothly and no doubt I got what I wanted and was very happy with my purchase!!!!

  Jessica Allen
2 months ago
Marked my interest rate up 2 points (information from the financial representative for the FI that my loan is held by) at a 9.5%. They told me that was the lowest rate they have and I am refinancing it a week later at a 6.99%. They also told me (after arguing for over 2 hours) that they had no room to play on my trade but turned around and put it on the lot for $10k more than what they gave me. Can t trust them so beware!

  Marcia Agena
5 months ago
We had been to this dealership in the past for our vehicle repairs. We had always been impressed with their dedication to service and willingness to go above and beyond. Kevin (one of the co-owners) had been very sympathetic and helpful when dealing with a warranty issue. We knew without a doubt that we wanted to buy our next vehicle from him. We arrived at the dealership and met with Brad who is on the sales team. After meeting with Brad and Kevin we were so excited to leave with a brand new vehicle!! We highly recommend Fayetteville CDJR! They are top notch and we look forward to them handling all of our vehicle needs in the future. Thank you!!

  Kris Marshall
4 months ago
Was actually one of the best places we ve came at to get a leg up on newer vehicles with our old ones being time to trade. Made the wife and I feel welcomed and were very dedicated to help anyway they could. Big shout to Austin Bailey for making it happen with not just one but TWO new vehicles for our family. Big shout out the the place in general.

  Chase Davis
5 months ago
Amazing customer service. Great deals. Their salespeople are the nicest people ever! Got us an amazing price on a Tacoma truck. We can t say better things about this dealership. We will be back in the future.

  Jared Boyd
6 months ago
This is hands down one of the best experiences we've had purchasing a vehicle. Austin was our sales person and did a great job communicating with us. Kevin, one of the managers, worked with us to get the perfect deal we needed to upgrade our family vehicle. Eric is another manager that was there and helped facilitate the purchase. Brad in finances kept things cut and dry and gave us the need to know. All staff was outgoing and friendly, taking great care of us. We're central to the Huntsville, AL metro and have tried several of the Jeep/Wagoneer dealerships in the area and this is the BEST experience we've had. If you are in the market, I highly recommend giving them the opportunity to earn your business.

  Paul Corcoran
3 months ago
Run the other way from this dealership! I tried to get the internet price they had posted on their website and they would not agree to that price. When I did get them at least close to that price then the numbers for financing, which they claimed I had to use to get the deal price, were off by over $100 a month. I am 500 miles away from this dealership and would have been happy to travel for a good deal. Thank goodness I caught on to all of this foolishness before driving there. I ended up at Ralph Sellers in Gonzales, LA (much closer to home) and got an awesome deal that was advertised on their website and got an even better price than advertised. 19% off MSRP!

  Ron Cobble
3 months ago
Great car buying experience. Friendly and knowledgeable staff. Excellent selection of vehicles.

  Larena Johnson
5 months ago
Out of the 4 vehicles in the past 5 years we have purchased this by far was the best dealership that we have ever dealt with!I have never had such an amazing experience with two of the hardest sales people Eric Brown sales manager and Ray Hunt salesman that worked to get me in a new 2023 Dodge Ram !I almost walked away with the same truck I traveled from Lawrenceburg Tennessee in until Eric worked some magic and got me a unbelievable interest rate and a decent pay amount close to what I could afford!Ray was so pleasant and knowledgeable and not your average pushy car salesman and they both went out of there way and above and beyond to put me in a truck of my dreams and was such a pleasure to do business with this dealership and will be a forever customer and Will highly recommend to anyone near or far!I can t thank the whole team enough for my beautiful brand new Dodge Ram!

  Diana Iafrate
2 months ago
Ray Hunt was very helpful! He made buying my new car an easy process! Thanks Ray! I'm m going to love driving my new ride!