AutoZone Auto Parts

4.7 (196)

  105 Hedgemont Ave, Fayetteville, TN 37334
  (931) 433-1695
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eyvon Hopkins
2 days ago
Outstanding service each and every time I need their services. My favorite in Fayetteville., TN.

  keith lowry
6 days ago
Very Nice and Knowledgable People.They know there stuff.

  Coleman Oyster
11 months ago
This is the best auto zone in the country. Me, my wife, mother in law, and 3 year old were stranded 2.5 hours from home at kids park in Fayetteville when my truck wouldn t start. I called three different auto parts stores (all within 1.5 miles of my location) and no one could help me. Then I spoke with John the store manager of auto zone, I explained to him I would pay over the phone if someone could deliver me a battery. Instead he insisted to come to me and make sure I had a battery problem before I paid for one. He is very knowledgeable and service oriented. We troubleshooted my truck for 30+mins and pinpointed the issue. That alone is outstanding customer service. John then went back to the store to get a new starter and brought it back out to the park for me to install. All in all, a 6 hour round trip turned into almost a 10 hour trip, but we made it home safe thanks to John and his staff. John is the good we need more of in the world. Be like John.God bless.

  Zachary Thomason
a year ago
Everyone was nice, and very helpful. I appreciated the professionalism I was shown. A worker even loaned me his personal jack to change a tire in my time of need. He was good dude.

  Linda Gastanaga
9 months ago
Everyone here is friendly and helpful. The staff is knowledgeable in all things auto and ready to help. I won't go anywhere else for my auto needs.

  Phil Grandfield
10 months ago
Stopped in with a check engine light on. Coming from Virginia on our way to California. Staff was very helpful and friendly Gave us some ideas and we are on our way. Thank you.

  Melissa Pirtle
a year ago
The Fayetteville TN store always has knowledgeable employees. John always goes above and beyond to help you out. He is an awesome asset to this company! If you need advice as well as a part, this is your store

  Matthew Shelton
a year ago
Great customer service! Great manager! The manager is super funny super straightforward, Super Bold, super knowledgeable, He runs a very clean lean business.. He is very good at at managing his people, teaching his people, and helping with questions. I love that if I have a question I can just ask one of them instead of taking something to a mechanic.. They will help you fix things with special tools in certain cases And if they don't have what you need to do something sometimes they will take the tool off the shelf to to help you get something done. Be careful what you buy because like any part store some of the parts won't last forever. Sometimes it is better to buy the more expensive one instead of the cheaper one. I have had parts go bad that should not have gone bad before. This is not the employees faults though so be nice! this is at the corporate level just trying to make a buck where they can. The pros absolutely outweigh the cons though. Atleast they aren't mean to you and act like they don't care. The customer service at this specific autozone is stellar and should be an example for all autoparts stores. The good thing about this store is that if something does go bad it is super easy to return things. everything comes with a warranty tied to your phone number that will give you your money back or give you another one or give you the money towards getting an upgraded part. Make that account because if you go to the part store regularly after you buy a few things they can give you $20 off just for nothing. Those reward points are better than any other store I've ever seen in my life. The people working at this specific autozone deserve Is all the respect And hospitality you can give them. They are great people!

  Eric Dobbins
5 years ago
Friendly staff, located on a tiny backstreet in the middle of town. It actually makes it a lot easier to get in and out of the store/parking lot. Especially when you try to get out of O'Reilly's parking lot in Fayetteville or Hazelgreen either one, Fayetteville Autozone is a no brainer. I don't know what kind of love affair they have with led bulbs but these same lights are on Ebay for less than half of what Autozone wants. You can easily get in and out of the store but they are going to rob you.

  Robert Sullins
5 months ago
Love the lifetime replacement parts and great service.

  Stefon Leslie
a month ago
Very helpful on everything

  James Wheeler
9 years ago
I don't remember the guys named that helped me but I wish I did. I got the wrong wiper blades... Completely my fault and left. Before work I went to replace them and didn't work. Went back to the store and he switched them out no problem and recommended a different kind. He didn't try and get extra money out of me. He actually recommend a pair that are half the price. He then asked if the car I'm putting them on is the one I drove there. I told him it was but told him he didn't have to help because it was pouring down rain.. Really bad..even had tornado warnings out. But he didn't not hesitate for a sec to come out and help and actually did most of it for me so I didn't get soaked. He was super friendly and the wipers are a lot better then the high end name brand that I got before and the one's I was about to get. I will definitely be back just because of him and the friendliness of the whole store and how they care more about the happiness of the customer and not about the amount of money that's in your pocket.

  cinnamon corn
a year ago
I cannot say enough about my local Autozone in Fayetteville, in particular a man named David that works there. He has saved me countless dollars helping me avoid a mechanic shop. Very knowledgeable and friendly! Thanks David! That transmission filter and fluid change did the trick!!

  Thomas Whitaker
9 months ago
Always great service when I go in. The workers are very knowledgeable about automobiles and can give great advice for the diy'ers

  Fletcher Smith
a year ago
Awesome mgmt team. In a wheelchair chair and when I call they bring out my items. Not a pickup, I literally shopped from my car. Fayetteville TN crew best in state.

  Cici Mora
7 months ago
Nice employees. Quick service. In and out fast

  Gege
2 years ago
This was the fasted an friendliest AutoZone I ever Ben to the gentleman that helped me was Cory he's a keeper if I had a business I would want him to work for me an if he's only part time you need to hire him full time thank you so much Cory for helping me with my raderater hose your the best thank you again... from gege

  Rebecca Brooks
9 months ago
I stopped at our Auto Zone in Fayetteville, TN because my tail light was out. Thank you, Tia! She also put the bulb in for me! Very polite and knowledgeable!!

  Jennifer Thompson
a year ago
Can't help but to love AutoZone. Although they are a chain, they are still the best they could have a store full of customers but they treat each and everyone like they are the only one in the store. Excellent service.

  Roy Pugh
4 years ago
Definitely the best customer service in town! Knowledgeable and friendly staff. I see a lot of the same customers in here each time I visit. Great Service=Repeat business.

  Donna Armstrong
2 years ago
Auto Parts are great to help with parts for your car or truck. They helped me a lot, when battery light came on , they hooked up a machine a said battery was ok but seriously need alternator, told me not to drive far

  Drew Lingel
2 years ago
Best place in town to buy auto parts or get information on your vehicle and some small and big engine stuff. They are happy to test your check engine light and give you the codes and have really been handy to our family!!

  Michael Riddle
2 years ago
Fayetteville Tn. I had truck trouble, bad leak in transmission line. I coasted into the parking lot. As I was walking up to the door, the young man working locked the door. I explained that I was broken down and begged him to sell me some fluid to get me home. His answer was NO, we close at 8pm. I can't believe they wouldn't help me out since I was walking to the door at 8 pm! I will never go to ANY Autozone again. I would give this business a negative 5 stars if that was an option.

  Sandi Carter
7 months ago
Put on my wipers and were very friendly. I'll he going back.

  Rebecca Hazelwood
3 years ago
This is the ONLY place I will go for any parts I need. The staff is incredible!They don't try to sell you stuff you don't need, are very knowledgeable and go out of their way to help you. Great service!!

  jake mcclellan
a year ago
Great service very helpful. They had what I needed. I will return as needed

  Jeremy Pickett
a year ago
Always friendly and help with anything they can and John goes above an beyond

  LaDonna Grubbs
6 years ago
John, Richard, David, Donna and Cassidy, are just great people. Always helpful, smiling and willing to help right away with any questions you might have.

  david morris
5 years ago
John Parks is a awesome guy, it doesn't matter what the weather is he is always willing to keep his customers happy. Thanks John for all the work you do.

  Erissia NOLAN
3 years ago
Auto zone employees in Fayetteville, Tennessee are the most friendliest people I have ever met. I went in to buy some oil tonight then went outside to add oil to my car and lost the oil cap. Both employees volunteered to help me find the oil cap. But the employee that was already outside went out of his way to help me find it. And we found it. Thank u so much. I will always shop at Auto Zone.

  Opening Hours

Monday 7 AM-9 PM
Tuesday 7 AM-9 PM
Wednesday 7 AM-9 PM
Thursday 7 AM-9 PM
Friday 7 AM-9 PM
Saturday 7 AM-9 PM
Sunday 8 AM-8 PM

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