Triple J Automotive
4.1 (44)
218 S Main Ave, Erwin, TN 37650
(423) 460-8847
triplejautomotivellc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anthony Lilja
a day ago
Worst car buying experience ever. Purchased a Prius based solely on being told it had a newer EV battery, which after the sale I verified was false. For this reason, Triple J Automotive LLC was given a better price and value on our trade-in. My family was not even in the market for another vehicle and only made the trade based on being told the battery was newer. The owner and salespeople were uncaring and unwilling to resolve this by issuing a partial refund to compensate for my family's loss, despite admitting they sold the vehicle with the shared belief that the EV battery was replaced in 2021. In my opinion, no one should trust this dealership with their business or hard earned money. Read the other critical reviews and be warned as I should have been.
JC DTl
4 months ago
I would encourage anyone looking for a dependable used vehicle in great condition to make the trip to Triple J Auto. Let them wow you with their vast selection, reasonable prices and unparalleled customer service. Every customer and their specific needs matter to this great group of folks at Triple J. Highly recommend - you won t be disappointed!
Timothy Jarrett
4 months ago
I have had the pleasure to have been a part of the JJJ family for years! I have had them go above and beyond for me! They are a great, affordable and loyal to their customers!You should do yourself a favor, go see Justin, James and Jamie, see why JJJ is one of the best around!!
Travis Maddox
8 months ago
Not happy at all. My 20 year old daughter bought a car there. We live in another state so I was on the phone with them several times to make sure my daughter wasn t getting taken advantage of. They assured me several times they would make sure she got a good car. She s had it a month and it s been in the shop three times. Belt was junk, it s leaking antifreeze, tires were bald and the bumper is falling off. I trusted them to do the right thing and they didn t.
sky watcher
a year ago
Great place to buy a car! Great vehicles with awesome prices. I absolutely love my 2018 Kia Forte! The people are just lovely. Wasn't pushy, let me take my time and decide. Best experience I've ever had buying a car. If I ever decide to get another one this is where I'm going.
BackwoodsZombie
3 months ago
Amazing people will definitely buy our vehicles from them going forward, could not be happier.
T C
a month ago
If you need a used vehicle Go by they will help you with the right vehicle.
Tom Bryant
8 months ago
Have traded with the owner for many many years has always had quality cars for reasonable prices. When I get ready to buy again it will be from Triple J.
Jamie Black
2 years ago
We would personally like to Thank All of our Triple JCustomers that have purchased a Vehicle from us .We take pride in helping each Customer find what Vehicle that best suits their families needs . Or the Families we have helped get their teens in a safe reliable first Vehicle. Thank you for trusting us with those decisions!Being Honored with Runner Up Best Used Car Dealer in The Readers Choice The Best of 2021 was only possible because of each Customer that Voted forTriple J ! We truly Have the Best Customers !!!!No pushy Sales staff! No Hidden fees ! No Doc Fees !Stress Free Car buying ! All these we Strive for with each sale. We want your Car buying experience to not be just one time , but we want you to return for future purchases . We want you to send your friends and family!! Because that s what matters most it s not the sales of the Vehicle but the Community support of our Business!Justin and Jamie Black Owners ofTriple J AutomotiveFamily Owned and Operated !!!
Debra Neal
2 years ago
I highly recommend this car lot! I had visited a lot of car lots before finding them. They price their cars very reasonably. They carry very good used cars, no junk cars on their lot. I would definitely trade here again. They were very honest, fair, went the extra mile, and kept their word. That means a-lot to me. I have very much respect for them and they are very good people.
Joan Blankenship
4 weeks ago
Very Good
Justin Botts
a year ago
This dealership was by far one of the best places to buy from. They make things easy, they give it to you straight, and are incredibly reasonable on their prices. I highly recommend.
Elizabeth Starkey
11 months ago
Vehicle sold with a bad battery,had to buy one within 3 days. Then the vehicle broke down 9 days after we bought it. Thousands of dollars in repairs. Avoid them at all cost!
Cindy Bryant
3 years ago
My son was looking for a 04 Ford F250. Triple J went above and beyond to help him find what he was looking for. Justin Black made sure that the truck was road ready for him considering his job a a journeyman welder traveling many miles. Jamie was very kind and made sure all the paperwork was filled out properly and no running around. They have even called and asked how the truck is running and if he was happy with it . I have recommended them to many of my friends and they have bought cars from them. Hes actually looking for me a truck to. Remember to support local small businesses.
Sheri Antoniato
2 years ago
Took my car into Triple J for some surging issues. Josh and John did a great job and got my car back to me all fixed and ready to go. Will definitely use them again for my other vehicles. 5
Heather Hamby
a year ago
Highly recommend! Very nice staff, good cars for fair prices! Would definitely go there again for a vehicle in the future!
D-Lizard King
a year ago
Really nice experience and family owned business. Good inventory, all vehicles are clean and taken care. Would definitely visit them again.
Luke B.
2 years ago
Triple J Automotive is a very shady/crooked place. You can literally smell the paint on the vehicles where the owner has tried to hide the rust on them to potential buyers. The owner is a massive smart*ss and is crooked. Buyer Beware! If you are thinking about going here to look at a vehicle, please read the other negative reviews too, not just the good ones that the owner himself has written. You've been warned!
Scarlette Langston
4 months ago
awful experience. please never ever buy from them.
Howard Spurgeon
3 years ago
BUYER'S BE AWARE!!!!!!!!!!"As Is" is the the words Triple J lives by. Notice the Warranty disclaimer including merchantabilty laws also. Please be careful this is coming from them selling a 82 year old woman a great car that lasted 54 days 493 miles. Tried talking to them that went no where.
Charlene Peterson
2 years ago
I have visited this car lot several times. Their cars are always so clean they shine! The staff is very friendly and will spend as much time with you as you need. If you are in the market for a new user car give them a visit! You will be glad you did!!
Clover's World
10 months ago
I purchased a 2009 Honda CRV on August 13 and ended up having to do several hundred dollars worth of work on the air conditioning system just a couple weeks later.
Haley Large
3 years ago
They go way above bluebook value and very very smarta** with customers when asking to come lower. They told me I needed to get a better job... I don t see why the rating is 4.8 stars when their cars are junk.
Tyler Berg
2 years ago
Could not have been a better experience, they stayed late so that I could meet them after I got off work, gave me a great deal on a great vehicle and couldn't have been more friendly or respectful.
A H
a year ago
Wonderful people and great priced vehicles. Definitely recommend!
Fran Shook
2 years ago
I wished I never bought a car here. I can't even get my title. I paid cash up front it's been 5 months ago and they will not return my calls.
Alisha Mainer
2 years ago
Always great customer service! They answer questions quickly and always straight to the point and to the bottom dollar! Very easy to work with, and honest! Great people, highly recommend !!
Melanie Ruth
3 years ago
Super nice folks! We had a great experience, got exactly what we were looking for, very reasonably priced, and with carfax.
Richard Kyker
2 years ago
Good vehicles and prices; very nice to do business with local, small business people.
Marcella Metcalf-Grissom
2 years ago
My sister bought a car from here payed $7000 for it and the next day it was broken down had to replace the ti rod and also a crankshaft sensor cost me $300