Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Steve Kittson
6 months ago
Not the cheapest auto parts store but they are very knowledgeable and if anybody has the part you need, it's NAPA! Definitely a go to! I needed a locking gas cap for a Ford Excursion... Nobody has one in stock, except NAPA! Score!
keith allison
6 months ago
Great customer service! If they dont have what you need they will get it for you .
Aaron Shelby
9 months ago
Good prices and they usually have the hard to find parts or at least get them pretty quick.
Sneeves Gaming (Sneeves)
a year ago
My go to when I can't find parts. Especially for excavation equipment and most of the time my item is in stock or next day available.Clean store. Great customer service.
John Scalf
a year ago
Been doing bussiness with them for years. People friendly. Prices competitive. Parking lot can be a pain sometimes (depending on time of day)
Timothy Peirce
a year ago
Employees don't know what a window guide is or looks like.he only offered me to come look at it because he didn't know what a window guide was.Anyone who works on cars knows what a window guide is and what it does this is why I don't come to Napa because they hire people with limited car knowledge
bugaroo bug
5 years ago
Robert the guy working was very helpful and got the right part i needed for the oldsmobile. Will definitely be back couldn't beat the prices and was alot cheaper then other part stores. Thank you robert for all the help today.
Kory Wiesner
5 months ago
Usually have everything you need!
Kevin A
2 years ago
NAPA auto parts in Elizabethton is still one of the old type auto parts store that the salesman actually know what they're talking about great place to buy parts
Delroy Campbell
4 years ago
After a frustrating hunt for the part I needed across several auto parts stores in the area, Trevor if I recall, was the man that came through. Napa in Elizabethan is the only parts store I will shop at from here on out..
Jay Agee
3 years ago
Great service friendly knowledgeable but they just didn't have the part that I was needing
Jodi Chase
2 years ago
Great online ordering. Very easy to navigate. Very nice knowledgeable employees. Great Christmas gifts.
Kathy Pack-Dugger
2 years ago
Napa is based on old school for parts and customer service. Napa has the parts I need for my older cars and the customer service can't be beat!
William Edmonds
a year ago
Very helpful, knowledgeable, and professional. Nice as well!
Matt Hamilton
6 years ago
Best auto parts store in town. Friendly and very knowledgeable.
Matt Parlier
6 years ago
This is a good example of a NAPA store. It was fairly well organized and the service was good.
Collins Tree Rigging Service. Angry Monkey. (Angry Monkey.)
3 years ago
Now these guys will find just about anything you need for just about any peace of equipment
Judy Hegesi
2 years ago
I like napa they always have parts u need
larry smith
5 years ago
They can get almost anything. The staff can be a little cocky and I don't really need that
Bill B
3 years ago
In my experience they stock parts that other retailers have to order.
Melissa Dempsey
4 years ago
Kevin ordered the part i needed for my Chevy Colorado. Had it in hours not days.
Kenneth Crumley
4 years ago
I don't know about this one but the one in Roan mountain it's very good
Julie Braden
5 years ago
Surprised to get terrible service from rude employees there today. Won't be back at least for a little while.
Carl Cade
a year ago
They got wat I needed
Joy Shell
2 years ago
You can find hard to find auto parts at Napa.
Timothy Shelton
2 years ago
Very helpful. Really nice bunch of guys.
Steve H
6 years ago
Very quick to provide service when I walked through the door.
James Vance
4 years ago
Good customer service big selection
EpicDadof4
3 years ago
Use only NAPA gold oil filters. Look it up...
John Grindstaff
3 years ago
Little expensive but a great parts store