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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matthew Schwinn
7 months ago
I purchased a 2009 Ford Escape from here 3 years ago. It came with a 30 day platinum drivetrain warranty. The DAY that i drove it home, the engine itself broke. No joke. I had to have the engine replaced using the warranty.My Escape still runs to this day after the engine replacement, but if I wasn't mechanically inclined, i would have been out $6,000 and i would have had no car.These guys will legitimately sell you a lemon, and they will get away with it because they're hoping you won't sue, or tell the authorities. Oh, and Tennessee lemon laws.Do not, under any circumstance, buy from here. Unless you want a cheap car that will break, and be repaired with the warranty.
Susan Sturch
a year ago
My husband bought a Truck from Torx. Came home with a shiny hood; two days later shiny hood flat (no paint); 8 mos and $ 6,000 later, the truck needed - Everything from Spark Plugs to the Cat. Converter. It was so hot under the driver side floorboard that it almost caught on fire.He only had it for 10 mos. It was then that the truck was running on 3 out of 6 cylinders.Have you guys noticed that the reviews on here are only either one star or five stars? hmmmmm.....They deserve negative 50million stars!!!!
mohammad qatalo
7 months ago
I bought a working van from him, it was slightly cheaper than the market ,but I paid 9000 dollars to fix it so far and still have issues in it , he new there was a problem but he lied about it .
a year ago
Same day service on new tires and they came to my apt, aired up my flat tire and drove my car back to their place to do the work. Outstanding effort & very fair price. Would give 6 stars if I could.
Christie Neuenschwander
4 years ago
We bought a 2014 Sienna from David about a year ago. He allowed me to take it to my mechanic for inspection. There were a couple of things that needed repaired and they took care of them and we negotiated a very fair deal. The van has been great with no problems.
Cheryl Ferrell
3 years ago
I was totally ripped off by this company. Between 08/20 & 01/21 I have almost $17,000 in a 07 Chevrolet Silverado which now needs a new motor costing an additional $4,000.00 - $5,000.00. Add $17,000.00 plus $4,000.00 - $5,000,00 for a new motor = $22,000.00 -$23,000.000 for an O7 Chevrolet Silverado with 200,000 miles on it. DO NOT let the warranty they claim to throw in free be a selling point. The warranty company deems everything preexisting. The owner deems everything normal wear. This company does not have its own mechanics and vehicles are not inspected. They charge full market value and do not factor in repairs that are needed. PLEASE LEARN FROM MY MISTAKE BUY FROM A REPUTABLE DEALERSHIP THAT HAS A REPUTATION TO MAINTAIN AND STANDS BEHIND THEIR SALES!!!!
Laketa Byrd
6 years ago
Went to buy a vehicle from this Torx place and got ripped off. Saved my hard earned money so i could purchase a decent, reliable vehicle only to come to this place where i THOUGHT i had something that would last me for a while but broke down within a couple hours. I called the place to complain and they tell me basically its my problem now. I guess it is because im out of money and a vehicle. I DO NOT recommend this place to anyone!!! Sorry for your loss as well Dr. Hathaway. I now know your pain!!
Joshua Jewell
5 years ago
Do not purchase anything from these guys. Purchased a truck through these guys after they assured me it was a good truck to get me back and forth. Not even driven it 6,000 miles and I've already had to pay an extra 10,000 dollars for repairs. They asked me to write a good review on google... I wonder why. So here it is. I wont say anything else, just save your time and money.
David Marcrum
6 years ago
Very pleased! No pressure, laid back. They let me look around without bothering me. When I did have questions Dave the salesman was very pleasant and helpful! Bought a Dodge Ram and I am very satisfied with it! Thanks guys!!!
Jonathan Leonard
a year ago
Do not buy from this company they re crooks they don t know what they re doing there is no 90 day warranty it s 30 day warranty the Carfax are incorrect I bought a 2008 Chevy Malibu the timing was off there was a new motor that exploded at 11,000 miles and I need a new motor when we called the company the sales person said he had no knowledge of anything done to the vehicle do not buy from this company they are crooks
Vanessa Marmino
5 years ago
Big shout out to Marty at Torx! I love love love my new ride! I drive by yourplace all the time, and one day, there it was...all shiny and calling my name. And i have never bought a used car that came with a warranty. I tell all my friends they need to come see you! Next time you are out on your lot and here someone honk, it's me!!!! Thanks a bunch!#onehappygirl
Trinity Mitchell
6 years ago
SCAM WARNING: BE CAREFUL, BE ALERT! These people are absolutely fraudulent! They falsely advertise to get you there only to sell you a lemon that's guaranteed to break down. I had a friend purchase a vehicle there on a Tuesday and the car broke down Friday. The engine had locked. They refuse to come out to inspect it, let alone fix it. They basically told her that it was her problem to fix and there was nothing that they could do about it. DO NOT PURCHASE A VEHICLE FROM THESE PEOPLE!
Meghann H
a year ago
They are great! Great people Marty helped me find what I needed and I ve had nothing but great experiences with them!! I will be sending more people to them!!
Jennifer Saunders
6 years ago
I ve had a great experience at Torx! Bought an Xterra this past January and LOVE it! Marty and David were great! Such a great experience that I went back in May and bought a Pathfinder from them!! Thanks Torx!!
Jared Hathaway
6 years ago
WARNING WARNING WARNING!!!Be very very careful buying a car from this lot... I bought a van and drove it 5 miles before the van broke down with transmission issues... the owner claimed that he was going to have the transmission fixed at his cost and he would hold my check until the van was returned and in working order.... not only did the owner LIE and cash the check but when I got the van back the check engine light was on.... now that the owner of Torx already cashed the check he is refusing to fix the vehicle.... the owner of TORX claims he does this for a living and knows once he has our mo way he doesn't have to do anything for us or for the vehicles he sales he continued to tell me that he doesn't care about getting negative reviews.... MEMPHIS we got to put a stop to these thieves out here stealing our hard earned money!!! But at TORX AT UR OWN RISK!!! again u get what u pay for and there isn't anything good I can say about my experience with DAVID and the OWNER OF TORX! This is the worse experience I have ever had buying a car! THANX TORX!!Dr Hathaway (unsatisfied customer)
Tommy Hall
4 years ago
All the vehicles have there prices in the window, and all of the trucks that I looked at have a 90 day warranty and carfaxes on all. You can't find that at any other car lot that I've been to.
Felicia Pegues
5 years ago
Excellent service! I've been driving by looking and admiring your turn over. Brought a friend out here to check out your inventory and got him hooked on a Buick Enclave.
Bobby Allen
6 days ago
Very,very friendly and helpful.
Dennis Jones
4 years ago
Dave very nice and professional! Great clean trucks and vans
Carey Moore
6 years ago
Now follow up on late delivery. Been waiting over an hour and took another tow between this scheduled delivery
Steve 83 (Steve83)
7 years ago
Quick response. Reasonable price. Careful towing.
Frederick Price
4 years ago
Friendly and patient. I love my car!
OnealBuzzer Buzzer
2 years ago
Great place to buy a vehicle.
Myles Leifer
7 years ago
Nice clean vehicles and zero pressure.
Robert Wall
2 years ago
Very pleasant and helpful.
Donna Todd
4 years ago
Friendly people good service
Randall Rodr�guez
5 years ago
Very good service and the man was very cordial as well as helpful.Muy bueno atencion y el se�or muy cordial ademas de servicial..