B & M Auto & Wrecker Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heather Baxter
a month ago
After reading the reviews, I almost did not use their services, but I decided to go ahead and give them a try anyway. Unfortunately, it did not go well. After two tows, three different repairs, and approx $700, the original problem was still not fixed. Oddly, every time we took it back, something new went wrong. I can't say whether it was a coincidence or not, but I can that we will not be using their services again.

  Blade Johnson
4 months ago
I took a SUV to have new front struts installed. They charged me for installing both and only installed one. I took a car later for a water pump and it leaked after I picked it up. I left a 4x4 to get a fixed and 4x4 working they returned it 5 months later and the 4x4 still doesn't work after they installed a new actuator that I didn't need. I took the car back and paid them another $500 to fix the water leak and they told me it was ready and I drove 30 miles to pick it up and then they told me the power steering was leaking after I drove all that way when they could have told me on the phone. I kept calm while dealing with them all these months but that was the straw that broke the camel's back and when I got upset because all of this they blamed me. I will never go back there ever.

  Gage Simmons
4 months ago
Sign on the door saying not liable for damages or theft is an huge risk things happen and they won't let you speak to their techniciansWouldn't recommend.

  lee jones
6 months ago
My mom vehicle broke down on her at Walmart they tow it and kept it for almost a month and they didn't even fix her vehicle they put 4 brand new tires supposedly breaks and rotors changed her 967 I would not recommend anybody to these rip off ppl they are not honest ppl take advantage ppl who are on fix income retired folks that's not even right I have to give them a star so I can post this they ant worth a star period

  Jason Cundiff
4 months ago
Great guys and great prices and doing the job honest.

  Incensed joe
a year ago
Did pipes years ago and was great fit but kept my cats!! 500 atleast, asked for them to be put in bed of my truck they didn't they "forgot them" NOW a F250 alignment job done horribly I wouldn't use em again. Out of touch period. Some would say thieves.

  Lori Briley
5 months ago
Friendly and helpful staff. This is our go to for our vehicle repair!

  Koda Galaxy
2 years ago
The level of communication is atrocious. Took a car in to get the transmission looked at. They held it on site and said theyd call soon to let us know. It took them 4 days to get me the price of the part alone. In that time they tacked on a storage fee resulting it us having to just buy a new car. It was cheaper to go get another than to fix the transmission and cover all their fees. Was forced to sell the car to them for a good bit and only got $150 after the holding fee and for "looking" at it.I originally rated it 2 stars to be decent, but. After finishing my review and feeling the memories.. 1 star.If you go with these guys. Stay on them and do NOT trust.

  J Robbins
3 months ago
Quick to diagnose the issue and get your bacon on the road

  Lisa Roberts
a year ago
I waited over 2 hours for my insurance company to find a service to jump my battery. They couldn't find anyone. I called B&M and they were there in less than 30 minutes. I'll be using them for their other services in the future.Service: BatteryService: Battery

  Wyman Brasfield
a month ago
Nice people very good work for all your auto needs

  Samuel Shamblin
a year ago
Brought it in on monday for struts, shocks and alignment, was told it would get done, walked to work, returned after work and they hadn't started on it. That wasn't a problem, they told me I could bring it back the next morning so, I did. Work was done by 3:30 tuesday, but after driving it, it was obvious the alignment was still off and there was a metallic chatter coming from the driver side, when I hit bumps. I get home to check it out and find my inner tie rod chewed up, and my upper control arm beat in. So, I report all of this and bring it back in the next day. I was told it was fixed at the end of the workday and the reason for the damage was sometimes they have to get rough to get things fixed, but, in 20 years of wrenching I never heard of damaging a control arm to get a ball joint loose. My alignment is now pulling left but, at least i can't hear anything rattling anymore. Gonna take business elsewhere I gave them too many chances.Further updated: I just finished fixing the steering rack because they messed up the tie rods so bad. Do not go to these folks, they are hacks and made excuses for their garbage mechanic. Never Again.Service: Steering & suspension repair

  Beverly Meadows
6 years ago
Fantastic Service. Started taking my vehicles to B&M in 2013 when I moved to the area and have always had excellent service. The wrecker service is courteous and reliable as well. I have used them for repairs ranging for $50 to $2700 and they have ALWAYS performed as agreed and stand behind their work.

  Eddie Jones
3 years ago
They was first to arrive on scene. My f350 was totaled out. They picked the car up that hit me. They done a good job while on scene. I visited them later and they took the time to share information and one of their employees saw the accident and just didn't believe what he saw. I would have no problem using them if the need accured again although they didn't haul mine this time.

  Damon Whitlock
8 months ago
Come to find out that when they put so called new parts on and charge your warranty for new parts that the parts are just used or remanufactured parts that they really not brand new like they say .

  Charles Campbell
2 years ago
Had leveling kit installed in 2019 GMC Sierra truck. Took a little while to install because it was the first of its kind they had seen. They did an excellent job though!!

  Anchilla Breashears
2 years ago
Terrible terrible terrible ill never go to them rhey was suppose to replace my upper and lower bearings and give me an alignment and they never replace them i still had the old ones on there and buy me being a woman i didnt know until my mama mechanic told me that tgey were never replaced that i still had my original parts on my car

  Rebecca Morales
7 years ago
Took my car there twice. Great service. Very friendly and they even gave me a ride home while they worked on my vehicle. I had never had that happen before. Great job B and M

  Terry Whiteside
a year ago
Needed an emergency fix on my van before going on vacation and B&M Auto Service was the only one in town was able to help me out and I recommend them to anyone to have their vehicle serviced or worked on!

  Shari Young
3 years ago
They got me in quick and didn't take long to get my car fixed. It was something minor thankfully but they were honest and didn't overcharge me or invent issues.

  Booche Stover
5 years ago
I brought my car online 2008 it still had warrant on it I drive 68 miles a day in it bout 3 years ago like always warrant runs out small stuff started happen to it~ squirrels made a nest in it ate my wires ~ then timing chain~now my radiator I have to say it been a good little car now everything replace I got a new car again Thanks B & M for good work so I can keep on the road~

  James Smith
2 years ago
My family has been coming here for 15+ years. They have always been honest and professional. I would highly recommend.Services: Electrical repair, Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Air conditioning, Oil changeServices: Electrical repair, Tires, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Air conditioning, Oil change

  Robert Fite
6 months ago
Excellent service and great deals

  Bruce G. Hayes Sr.
6 years ago
B&M was very helpful and understanding of my problem with my van. They were very reasonable, courteous, and the service they did on my van was done quickly. I'm very satisfied with B&M.

  Donna Myers
7 years ago
They told my daughter what was wrong with her car and how much they would charge. When she picked it up ,it was twice as high. I called when I looked over the bill. .the over charged for everything, even the parts . I said something to the effect, you can't do that. .he responded ..that's how we've been doing it for years. .DON'T GO HERE

  Carol Rose Climer Blurton
2 years ago
Took them forever to fix my car cause me $1,000 it worked for one day and now they've had it another week and it's still not fixed I would not advise this place

  Sara Ammons
3 years ago
Very friendly awesome service they took forever keep telling me it would be done this day and wasn't done for 3 more days but awesome ppl

  Michael Prater
5 years ago
My truck sounded horrible so I went there to have a new muffler put on and they do excellent work and the staff was extremely friendly I wish I could give more than a five star rating because they deserve it

  Demond Miller
8 years ago
my girlfriend daughter's car was heating oil for some unexplained reason! so she was instructed to take it to B&M they charged her dad $200 just looking at it and adding oil and telling them see what it does! one or two days later it needed three or four quarts again and they instructed her that she needs to just put in another engine 3000 plus dollars later the AC system is now losing coolant not as cold anymore. they did not even ask the 200 to the bill.. in the midst of the oil engine issue my car was doing something weird it would just shut off and lose power will not go over 20 miles per hour later found out it was going into limp mode. so trying them out I told them everything it was doing I was insured the mechanic working on it is top notch has decades of experience he sees that the problem its just in my wiring harness to the engine and needs to be rewired $250 they are more than certain that will cheer my stalling issue and plus I need to replace one part on the EGR. regrettably I paid it I needed my car for a show and besides it needed to be fixed anyway so I'm driving not even 24 hours later it does it again only this time it will not even stay started so I had it towed back to them aggravated that I feel I wasted 250 bucks bottom line on that was a car was handed back to me saying that it was a EGR vacuum valve. I take it to my normal mechanic in my town hometown auto care it took him a day and a half to hunt down the problem which only costed me 60 bucks that I fixed myself I needed new pigtails for the ignition coil that was it simple fix! I am NOT saying is a bad place to go for your car repairs but watch your self. .. get a second opinion from a trusted shop

  Jason Stewart
2 years ago
Had vehicle towed less than a 1/4 of a mile. It cost $125.00 dollars. Flat out ridiculous! Call anybody else even if you have to wait.