J & J Complete Car Care
4.4 (53)
16898 Rankin Ave, Dunlap, TN 37327
(423) 949-4088
j-j-complete-car-care.jany.io
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brandi Byars
2 months ago
This is ridiculous!!! My fianc� took our 2013 dodge caravan to j&j November 9th, 2023. It has been 14 weeks of excuses of why his van is not fixed. I think the problem is he paid them before Christmas so they just put it on the back of the list. What they do not understand is that we are a family with two working people, and this is very much an inconvenience having to borrow rides from people at our age is crazy. I can t wait to see what the excuses this week. They said they would call us on Friday but that never happened. As much as we have invested, we would ve been better off to have bought a new vehicle or a new engine. People need to be honest if they don t have the skill to do a job that they take on. Yes, I am very upset. !!! Also, if there was a place to give zero stars, that would have been my review.
Seth Jones
9 months ago
J&J had my truck for about 3 weeks rebuilding my transmission for $1600. I got it back with a 12,000 mile warranty. 5 days later my transmission grenades. They did not honor the warranty because I supplied my own torque converter but nothing was said about that until I had to take my truck back. I had to pay an additional $2500 for them to rebuild it again. This time it takes them almost 3 months to complete and they told me I would get my 12,000 mile warranty. A year down the road my trucks starts having problems again. I do the trouble shooting myself and it's in my techm. I take off my transmission pan to find my transmission filter floating in the pan (not connected) my valve body missing bolts, and my tcm connection not even locked in properly I would advise staying away from. These guysService: Transmission
Dwayne Maddox
a year ago
Had brakes, tuneup and transmission rebuild completed. Car ran like a brand new one (84 Vette) once completed. Highly recommend this location for all your vehicles repairs and normal maintenance.Great Job Guys!
Candace Ladd
2 months ago
Very respectful, affordable, and dependable for high standard work.
David Marsh
a year ago
These guys are on point.They are good people.Friendly staff.Skilled mechanics.With a price that's hard to beat.I recommend them highly . They made it stress free.And that is a people skill the world needs more of.Thanks guys .Services: Exhaust, Brake service & repair
Brighter day Arborist
2 years ago
My brakes burnt up on the way down signal mountain while moving all my belongings across country. They let me camp out over night and got me going again the next morning. I inquired about a transmission service and they advised against it till i got to my new home. I expected to be gouged on account of obviously being fairly vunerable, but the price was very fair and the work was better than ida done myself at home.
D Frazier
5 years ago
This company very good and had my car up and running in one day. They are fair and honest. I would use them anytime I have car issues. A great mechanic is so hard to find. Thank all of you guys for superior service.
Gretchen Conner
5 years ago
I have used J &J for years and they have always done a great job on my vehicles and completed the work in a timely manner. They are also good at letting you know what your options are. Great group of people.
Justin Hargis
2 years ago
Came in for some warranty work, all employees were friendly and very helpful. They did their job and got me going again. Even offered to let me have lunch with them. Very nice place to go. Highly recommend.
Tn Flash
9 years ago
Honest family run business. Great mechanics. They handle everything from car repairs to front end alignments. Located on the North end of Dunlap. Hours are based on central time zone. Credit cards accepted. Service is based on first come first served so come early as they stay very busy.
samantha pietschker
10 months ago
Went to go get my engine fixed told me it would be done it three days took over a week drive my car now the check engine light is on and won t hold oil do not take your car to this scam artist
Steve Dempsey
2 years ago
My mother-n-law took her van to have a new TCM put on in September and it is supposed to have one year warranty and now it is the first of June and they say it don't have any warranty.. I have been to school for auto Tec and am unable to do mechanic work because of disability but I have a computer that reads all systems of the TCM, ECM/ECU. They are telling her that it needs an ECU because their 16k Snap-on computer won't read it. They are trying to rip the older people off. I also have a friend that was supposed to have a new transmission rebuild that was put back with used seals in it and no telling what else was used inside his transmission.Service: Transmission repair
Eric Miller
a year ago
When in J& J for brakes for my mini van they did great job and great price and very friendly ppl I will go back to J &J for future work on my van
G�k�en
2 months ago
They are very helpful, and nice.
Anthony Angel
2 years ago
Had to have a transmission dipstick tube replaced on a 2013 GMC Sierra 1500 Denali. They did an exceptional job for a reasonable price.
Sidney Greenrock
a year ago
Joey is a great guy!! he willBe honest with you and tell you a rough estimate on how much it will cost and not try and raise the price on you he is straight forward about the price
Alicia Elmore
3 years ago
They messed up and fixed the wrong thing on my car.. But on a better note. They did give me that job for free then replaced what I originally wanted to do.
David S
7 years ago
Great place! We had an unexpected problem on the road, and they quickly helped us and gave us good, fair advice. Thanks again! I hope the best for you.
Troy Head
a year ago
They were fast and professional. Great job at a great price.
Joseph Davis
3 years ago
These people are the best at what they do and the most straight up and honest mechanics i have seen in a long time!
Brandy Wilson
2 years ago
My car was there a week and they had not even looked at it. Told me they had some family issues that had just come up. I went and got my car
Janet Compton
a year ago
Truck been there a month for transmission and done payed and still waiting on them
Steve Brownfield
2 years ago
Service is one of the best in state they know their business
gene yell
4 years ago
Best brake job, and service is information is excellent along with quilty repairs
melvin carson
4 years ago
Great staff. Excellent service. Fair price.
brian collingwood
6 years ago
Only mechanic ill use in town. Will try to save you money.
Buddy Empson
5 years ago
Friendly service at a great price
P Gajda
6 years ago
Wonderful people and knowledgeable mechanics
Matt Flys
3 years ago
Wonderful service and a pleasure to work with
David Fine
4 years ago
Good jobfixung my truck