Dickson County Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  L. R.
8 months ago
I had a great experience here! They listened to the description of what happened and what we thought was wrong, called the next morning to confirm our thoughts, quoted us a great price for the fan repair, and had the car ready the day after that. No attempts to upsell, no condescending attitudes, and no hassles! I will definitely recommend this shop to anyone in Dickson, TN or nearby.Service: Engine repair

  Hayley Wombles
10 months ago
We had our car towed midday on a Monday, we were quoted Thursday to have it looked at which was great as it was, but they had our car diagnosed & fixed by the end of the day the same day we had it towed. Awesome service, super friendly people & fast!! Will use them in the future.

  daves dead
8 months ago
These are the worst mechanics I have ever been to.I took my car in because it was making a loud noise. A mechanic diagnosed it and said he was sure it was the water pump that was shaking and making the noise because it wasn't secure.They said they replaced my water pump. As soon as I picked up my car and started to drive it away it was still making the same noise.I took it to two other mechanics that both immediately said it was the alternator that needed to be replaced. When I took it back and told them it was still making noise and that it was most likely the alternator they checked it out and agreed it was the alternator that needed to be replaced. They would not give me any money back although they admitted they gave me the wrong part and misdiagnosed the entire thing.the best they were willing to do was not charge me labor for replacing the alternator. Funny thing is what they wanted to charge me without labor was the same price two other mechanics were going to charge me for the job with labor.So not only did they do a job my car didn't need and admit that they made a mistake, they were unwilling to reimburse me and then they lied to me about not charging me labor.These people are Crooks I would never take my car there again and Anyone who reads this should know that they are the reason there's a stigma against mechanics.People like this that fix things you don't need and then try to rope you in to nickel and dime you all the way.Classic crooked mechanics I can't say enough bad things about this shop.

  Lydia Kathleen
11 months ago
I most definitely recommend Dickson Auto Repair for any of your maintenance or car repair needs!The associates were extremely respectful and nice.They fixed my car in a very timely manner and fixed it well!I am very pleased and impressed with my overall experience and I don t believe you ll be disappointed with your service either!! Don t waste your time with anyone else!Service: General repairs & maintenance

  Tawna Richards
a year ago
I highly recommend this business. I was in desperate need of assistance with my car. I live 2 hours away but my vehicle was in Dickson. Had my car towed to him and he calibrated my interlock device so that it could be driven home and didn't charge me a dime because of the situation I was in. Super nice guy!!

  Blake Franks
7 months ago
Treated me like a customer and not just another paycheck. Very good customer service and fixed my vehicle. Would recommend.

  Renee S.
a year ago
These guys are awesome! They get a 10+ stars from me. I was having issues with my Jeep Wrangler not keeping coolant. The mechanic found a crack in my radiator and he fixed it. But after taking it for a test run after installation there was a whole other issue. I had a blown head gasket.The owner, Mr. Tim notified me right away of the issue and gave me an honest quote on the repair. The next day I called him back and let him know his mechanic could go ahead and fix it. Within a few weeks it was all fixed and road ready.Thank you so much Mr. Tim and your team for getting me back on the job. If I ever have any issues again, I ll definitely be coming back.Service: Engine repair

  David Constance
a year ago
I had them work on my car a few months ago for an engine repair that cost $4000. A few weeks back I had it brought back in because I had to put in 2.5 quarts just to see the oil on the stick. I am not sure if they fixed anything though. They smoked cigarettes in my car. Very disrespectful.Check engine light went on after just a few days of them working on my car. But who smokes in your car?Too many red flags so I will have my car looked at by a mechanic I trust.

  Christina Lafferty
2 years ago
They installed my interlock device and did a great job. Everyone that I encountered was so friendly and helpful. It was my first time there specifically for the device installation, but they made such a good impression that I will definitely take my business to them from now on! I highly recommend this shop!*Edited to add: I now bring my car here for any repairs & they put my new set of tires on. They are my go to mechanics for everything!

  Tonia Byrd
a year ago
Excellent customer service and timely repair. My truck was fixed and ready to come back to me in a day. Tim is always super helpful and professional. The mechanics do a fantastic job of keeping my old truck running and ready for travel all over the US!Services: General repairs & maintenance, Electrical, Auto engine diagnostic, BatteryServices: General repairs & maintenance, Electrical, Auto engine diagnostic, Battery

  Belinda Mccutchen
a year ago
If I could give 10 stars I would. Great service, quality work, fast, and the staff is so nice. Fair prices! I would highly recommend this buisiness!

  Dexter Ridings
a year ago
Could not be happier with these group of guys at Dickson County Auto Repair. I was having a lot of issues and they were able to fit me in before my scheduled appointment. The talented ones always find a way. Thank you once again!Services: Brakes, Auto maintenance, Auto brake replacementServices: Brakes, Auto maintenance, Auto brake replacement

  Ben Jacobs
a year ago
They were able to diagnose and fix my car few days earlier than I expected and were extremely friendly/accommodating the entire time. I would highly recommend to anyone who needs auto repair done in the Dickson area.

  Jonathan Parker
a year ago
I took my car there and they told me it was going to be 1,300 dollars to fix the problem. Took it to another place and they charged me 90 dollars for the part and a 150 to put it on. This place was fixing to rip my sister off like no other!! There dishonest people and I will make sure to tell everyone in Dickson county what a joke Dickson county Auto is!!!! Never use these people!!!!!!! They will rip you off!!!!!!!!!Service: General repairs & maintenance

  James Mercado
a year ago
Absolutely wonderful people. Went over and above and beyond what they were supposed to do. They did a wonderful job. They also fixed some things I did not even ask them to. Highly highly highly recommend this place

  Tim Fusco
5 years ago
I have just moved to the area and was on the road when my battery light came on and the charge indicator started to drop...a sure sign the alternator is shot. Their shop was just ahead on the right so I pulled in. They were all super polite and had a new alternator in and I was out the door in an hour. They showed me the cost of the new part (I don't do rebuilt parts) and the labor charge for an hour. They even changed my oil while I was there and gave me a discount since they already had the car in the bay. They were very honest and up front about everything. I WILL go back for any other work I need done.

  Tyler Palmer
a year ago
The best place in Dickson for auto repair. Staff is amazing. Tim as amazing customer service skills.Most people cant afford dealership repairs. This is the place to go.

  Dan Imhoff
6 years ago
My car wouldn't start so I made a call and had it towed to Dickson County Auto Repair. They got me the right part, fixed it up, and the car runs fine now. I appreciated that they got me up and moving without trying to sell me or quote me a bunch of other services. It felt honest and fair. I'd recommend them.

  John lock
6 years ago
Great people had a rough start with them but in the end they delivered and now I feel good about bringing my truck back if the need arises. The reason for the rough start was my front tires fell off because the bolts holding them on got striped and torn up leading to me having to buy new wheels and tires. But they are honest and straight foward.

  Wally Watkins
7 years ago
Been doing business with them a long time now, they have done work on all 3 of our vehicles, I like taking my vehicles to people I can trust and talk to that aren't a corporation who just see $$. Anytime there's a issue they call me and give me a run down, or will show me on the specific vehicle if I don't get what there saying. ...I do bring parts in, and haven't had any issues with that, mainly because I try and research and know what I'm buying first. If u buy junk parts you'll get junk results.

  Amy Burgess Beck
3 years ago
I have taken multiple vehicles here for repair. Always have gotten quick service, excellent work at reasonable prices. Very happy and will continue to use!

  M Thomas
6 years ago
They are not the friendliest bunch. The guy at the counter asked me what I was there to have done .... That's it. Not another word..BUTI am fine with that! Talk is over rated anyway..They fixed what was wrong in 25 minutes and I paid half of what I would have paid had I gone to a dealership.I will be back!!

  Andrew Joyner
7 years ago
They did some work on my car, o2 sensor replacement, ignition module, etc. Plenty of tune spent with the hood up as you can see and they let me drive my car off with a crack in my engine. I hadn't thought to check anything under the hood because I figured "my car was just at the shop, they wiuld have noticed anything that I could spot myself." I was wrong. As soon as my car started sputtering and I looked at the engine myself it didn't take me two minutes to spot the damage. It was very dangerous to drive my car under the condition it was in and they let me drive away with it. Would not recommend this place to anyone. Very unsatisfied with the service.

  MTX Attitude
5 years ago
Best place around. They are one of the best shops around. Usually pretty quick about getting your vehicle back on the road and making sure it is done right. Very good work

  Jake Stevens
4 years ago
As a former tecnichian for bobby the first thing that comes to mind is honesty, good friendly environment, very thorough and well trained in diagnostics. They wanna help you even when you don't see it... good shop overall and is still family owned with decades of experience. Theres not much they wont work on except rvs and rigs, and always finish the job. Alot of respect for these guys and what they do...

  tina d
2 years ago
Oh I meant to explain I'm so sorry! The ONLY reason I gave a 4 instead of a 5 is I did not have the work done at your shop. I had the estimate and evaluation done.

  Katie Jones
3 years ago
I was traveling when my car started messing up. They were quick to assist me, and get me back on the road. Very nice team, professional, and dependable.Service: General repairs & maintenanceService: General repairs & maintenance

  Wil Co
4 years ago
If you want a great honest company for auto repair and more these are the guys to go to. I have been going here for years and they know what they are doing, very honest and never over priced.

  Helda Blunt
3 years ago
Excellent and efficient customer service during a roadside emergency situation both the receptionist and the roadside service that was sent out in fast timing was a life saver for my personal situation and experience not to mention having the part I needed in stock to get me back on the road, this auto repair service was an angel and I can't thank them enough!

  Angel Carlton
6 years ago
Drove all the way over because they were supposed to be open today only to be greeted with "we're never open on Saturday". Well, why are you at the shop bringing vehicles in? I guess my money isn't good enough, I'll go somewhere else.