Valvoline Instant Oil Change

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sandy Pickle
2 days ago
David, Mel, and Justin were awesome! Truthfully, I've never had a bad experience at any Valvoline location. It seems it gets better and better every time. These three were such a joy! I'm not the best at maintaining my vehicle as life gets in the way and I don't have much give in my budget. David was quick to educate me on services that could wait, and services that couldn't or shouldn't. I will come back to this location again and again.

  David Richards
a week ago
Wasn't bad wait, and when it was my time they were quick and efficient. Very professional and took the time to explain optional maintenance plans. Melanie, the manager was

  Mindy Payne Hayward
6 days ago
Very courteous and knowledgeable staff. Feel comfortable every time I need service. These employees are the best at customer service in east TN.

  AdCar
3 months ago
*Edit* Thank you for responding back to me. I appreciate it very much. I actually had a coupon and used it. With that being said, customer's should not have to rely on coupons for every single oil change.This place used to be amazing. I never went anywhere else. You would pull up, get out and someone would take care of your vehicle. Now, you pull up like a drive-thru and get approached with a "car salesman" pitch of trying to sell you everything but the kitchen sink. What used to cost roughly $50-$75 for an oil change; now you leave with lint in your pockets out of more than $130.00, and I can't do this anymore.....Our small businesses have sold out to big business style and it's honestly sad. Now, I'm on the hunt for a different place to get all four of my family's vehicles oil changed.

  Madeline Shahan
4 months ago
Enjoyed my visit today, the manager and her crew are phenomenal. They do know about vehicles and since I drive an f250 diesel, the manager is indeed a diesel mechanic which is a huge plus to me.Highly recommend you give them a try.

  angela grooms
a week ago
Cody, Melanie and the rest of the team are awesome! I highly recommend this 5 team!

  Ashley Eggers
a month ago
Love the fact that they are a drive-thru service. And they're dog friendly. I will be going back

  Sue Clemens
3 months ago
Wonderful service and great people. My new place for car care

  Richard Cravey
7 months ago
The service was amazing the staff very friendly and answered all my husbands questions and when they were finished they showed my husband the fresh oil and transmission fluid that they changed and my car runs so much better than it did. Thank you Valvoline for all your wonderful service keep up the good work.

  Ashley
3 months ago
I love this Valvoline!! The people are friendly and knowledgeable and you can t beat the fast service!

  Dreaming Out loud rving
a year ago
The staff here are fantastic! Work together well. They definitely have pride in their work. This is a busy shop so you do wait in line but it is well worth it. People wait because you get the best service and attitudes from these folks.Service: Oil changeService: Oil change

  Marc Newland
9 months ago
Store manager splattered used oil all over my windshield, along the inside of my driver's side door panel and the staff member who was working on the computer and speaking with me. Staff member told her that she did it, but no attempt was made to clean the oil from my windshield or even acknowledged by the manager. Went to the car wash afterwards to get the oil off my car even though I had just left the car wash before going to get my oil changed.

  David Cason
9 months ago
Thorough bumper to bumper checkup. Put all synthetic in two cars. Price increase as with most places. All fluids topped off.. tires checked...cleaned up . Good job all around.

  ray metzger
8 months ago
Both cars at 2 locations. Best service in or around town. All service folks were on game. Will be using your service from now on. Thanks from this very senior citizen..

  Kathy Smith
a year ago
I'm not good with names but it doesn't matter. I always get friendly and informative service here! The guys are always helpful and have the best manners (please, thank you). I needed to wait in the waiting area while they worked on my tires. The young man walked me thru the bay and made me aware of any place that I may need to step over. I never feel pressured to get a service but they offer things to help my car run more efficiently. I always get great service here and will continue to use them!Services: Tires, Oil change

  Pattie McLain
a year ago
The staff was very friendly and professional. We had an oil change, and a wiper and air filter were replaced. The work was done quickly and efficiently with a minimal wait time. I would definitely recommend this place.

  Tiffani Folles
11 months ago
Never that long of a wait, always helpful people, and super clean workplace. Probably one of the easier and more comfortable places to get quick service. Thanks Lori, Mason, David, and the rest of the crew!!Services: Air & cabin filter replacement, Battery, Oil changeServices: Air & cabin filter replacement, Battery, Oil change

  Slayton Johnson
2 years ago
I noticed a weird noise from under the hood. Three days later I found an oil container burnt and stuck under the hood. Now I need to replace a belt and hopefully there s no further damage.Service: Oil changeService: Oil change

  Heather Yerby
a year ago
Absolutely wonderful service. Great people. We are super happy we chose to bring our new car here for service. Keep up the great work!

  Sheer Wind
a year ago
Fantastic staff all around.Excellent group of people before the cult that is known as Valvoline took this place over.These group of people are some of the best work ethic you'll find today and probably ever again in today's economy.However, the price jump is too much. Valvoline you got money from me. Now I will come to this location sparingly, if ever again.Shopping for different oil change places in the meanwhile.Staff all around handsdown best service, if nothing else at least that much is worth it.Services: Air & cabin filter replacement, Oil change

  Linda P
a year ago
What a wonderful experience! At this establishment, there are professional people working. Upon entering the space, they greet you with southern warmth and ask what you are looking forward to doing. Everything was completed smoothly and in a timely manner.

  Bill Shields
6 months ago
Great staff even tho employees short the ones there were great

  Allyson Britton
a year ago
This was an amazing experience! Super fast! Wonderful and nice staff! Melanie is just the sweetest!! Would highly recommend and will be going back!Services: Tires, Oil changeServices: Tires, Oil change

  O. S.
a year ago
I realized, after using this place in Dandridge for lot of times, that these guys do no change the oil they are supposed to. I was hoping they will change, but they stayed the same.They turn around, pretend to be doing something, by the end they don t change the oil. They even broke a hubcap while checking the air pressure ( they only they do for sure if you ask for oil change) of my car last time, they didn t told me , I realized that one later on. My advice if you wanna use their service: Make sure you check ever detail of the service you will request from them, otherwise they will try to fool you. These guys are the most dishonest people you can ever have for oil change at least.Service: Oil change

  Kudahman (DCB Classics)
a year ago
The Dandridge TN location was worth the stop. They gave us an oil change, rotated tires, changed air filter, and we saved $ with a 20% coupon. Nice people working there and very professional.

  Allen Martin
2 years ago
Great place to get your oil changed but when u bring your own oil and filter and it's still 38.00 that's when I will start changing it at home. Have done business with these people alot over the years. Nothing personal great people but 38 is too much just for oil and filter that I supplied. No other services were performed.Service: Oil changeService: Oil change

  Kim Sirois
a year ago
This place is my go to and is a great place for your cars upkeep and needs.They are so kind and helpful.This beautiful lady works there named Renae I believe she is the sweetest.

  WildRaider1217 Console Gaming
a year ago
They were great. They helped us with an oil change and told us our battery was about done. Now the car is running a lot better.

  Missy Branam
11 months ago
The service is unbeatable! Informative, quick, & friendly. If you need an oil change, this is the place you need to go.

  Abby Mullins
a year ago
Fantastic crew! It was so nice to be at a business that still remembers what excellent customer service means! I will be a repeat customer for sure!Services: Battery, Oil changeServices: Battery, Oil change