Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  latara price
a week ago
I give this location a 5 out of 5 stars. I wish I could give 10 stars because the staff at this location is amazing. I believe his name is Chris who helped me and I was very satisfied with the customer service. As soon as I walked in the store I was greeted by a wonderful lady and Chris helped answer all the questions I had. Definitely will be my favorite auto shop from now on!

  Monica Parson
a week ago
Great customer service.! Staff was more than helpful assisting me with finding the correct windshield wipers.

  Katherine Hunt
4 months ago
Horrible service very rude man. Tall, Hispanic man, with long beard. Rude to customers. I visited this location over the weekend to get a refund and the assistant manager was extremely rude to me. He refused service even after opening the store, more than three hours late and not answering the phone after I called before coming. He informed me that he did not have the ability to perform a refund, and when I came back Monday, the manager informed me that he indeed did have such ability. Not only did this location lose my business, but the company as a whole has lost a loyal customer.

  Ray LaCombe
3 months ago
Come check out the brand new Advance Auto Parts location in Cordova, TN. This a great looking store with a knowledgeable team that are ready to help you get the parts you need to do the job right.

  W J
3 months ago
Was able to get a new headlight for my vehicle. It kept to the high standard of cleanliness of Advance and the staff was kind and courteous.

  Mohammad Mv
a month ago
Either the employees are lost in days or they are just lying to the customers, I called in yesterday(Saturday) and ordered a part and the guy over the phone said it will arrive tomorrow(Sunday) at 12pm and I asked him to verify that the part is going to arrive tomorrow(Sunday) and he said yes,I showed up today(Sunday) at 1pm and asked for the part that I ordered and he said it s not gonna be here until tomorrow, I said the guy over the phone told me the part is gonna be here tomorrow and he said no, no, no he didn t say that, I was seating right next to him he didn t say that Anyway, I bought the part I was looking for from elsewhere and for sure I m not doing no more business with this location.

  malk milk
4 months ago
Not sure why but the people here are keen on being unhelpful. If you want to actually get parts and service. Doesn t matter if the website says they have it the clerk will say they don t so they don t have to do their job.I drive the extra 15 minutes to go to the stage location just so I don t have to deal with these people

  Abdul Momin
a week ago
Very nice experience. Store Manager is so nice.

  vincent collins
4 months ago
Nothing but a great experience whenever I went to advance they whr short handed but I still didn't wait long and they had the part

  Julie Bell
2 days ago
I recently needed to replace my truck battery that was still under warranty, and Kris made it so easy. It was refreshing to be greeted with a smile, and by someone that genuinely wanted to help me (that doesn't happen much these days). Kris replaced the battery for me all while carrying on a pleasant conversation with me. He really seems to enjoy his job and wants to make your day a better day. Thanks Kris!