Mid-State Motorsports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah E
3 months ago
Experienced professionals with extremely fast service. You'll be in the woods in no time. They gave us a very fair trade for our boat as well. We ended up stranded without a trailer and these folks went out of their way to help us. My husband keeps joking that he has never purchased anything as fast and easy so we could be out the door, and still felt great about the $$. They were also patient with all of our questions and never made me feel silly for asking. They treated us like family and I realize how cheesy it sounds but needs to be said. Thanks y'all!

  Will Rhodifer
10 months ago
I was determined to find a Kawasaki 650 Ninja that would capture my heart with its sleek design and thrilling performance. After an exhaustive search, my hope was almost gone until I discovered this amazing dealership. Intrigued, I couldn't resist visiting them.As soon as I entered the showroom, my eyes were drawn to two magnificent 650s in stock. These were the KRT edition, with captivating graphics that radiated a sporty allure. Although the neon green color didn't match my style, I kept my options open in search of the perfect match.I scoured various dealerships and tirelessly searched online, hoping to find another 650 Ninja nearby. Unfortunately, luck wasn't on my side, leaving this dealership as my last glimmer of hope. Filled with anticipation, I approached the sales team to inquire about prices and explore their offerings.That's when I had the pleasure of meeting Blake, an exceptional individual with extensive motorcycle knowledge and a genuine passion for helping customers. Right from the start, it was evident that Blake was more than a salesperson he was a fellow motorcycle enthusiast. Patiently, he guided me through the buying process, answering my questions and addressing any concerns with utmost care. Blake's friendly demeanor and commitment to ensuring my satisfaction made a lasting impression on me.When the time came to finalize the purchase, fate had it that I would speak with Blake over the phone. His expertise and attention to detail were invaluable, making the entire experience seamless and enjoyable. Blake's unwavering dedication to his customers went above and beyond, ensuring that every aspect of the transaction was handled with professionalism.During the process, I needed some additional paperwork, and that's when I had the pleasure of speaking with Kyle, the sales manager. Although we hadn't met in person, Kyle's enthusiasm and expertise shone through our conversation. Warmly greeting me, his knowledge and competence were immediately apparent. Kyle effortlessly handled the necessary paperwork promptly and efficiently, going the extra mile to provide outstanding customer service.Once the financial matters were settled, the dealership wasted no time preparing the motorcycle for me. Their dedicated maintenance team meticulously inspected and fine-tuned every component, guaranteeing the bike was in impeccable condition. Seeing the 650 Ninja parked outside the showroom, gleaming under the lights, filled me with excitement and anticipation for countless adventures ahead.Recognizing the importance of proper gear for a safe and enjoyable riding experience, I turned to the dealership's knowledgeable staff for assistance. They enthusiastically helped me select gear that perfectly complemented my new motorcycle and catered to my individual needs. Their expertise and genuine concern for my safety made the gear selection process informative and enjoyable.To my absolute delight, the dealership offered me a generous discount as a token of appreciation for choosing them and finalizing the purchase. It was an unexpected gesture that made me feel valued and reinforced my belief that I had made the right decision selecting this dealership.Reflecting on my overall experience, I can confidently say that this dealership exceeded all my expectations. From Blake's exceptional guidance and expertise to Kyle's outstanding support and dedication, every interaction left a positive and lasting impression. If you're in search of motorcycles, gear, or parts, I wholeheartedly recommend contacting this dealership. Their commitment to outstanding customer service, combined with their impressive knowledge and genuine enthusiasm, makes them a top choice for motorcycle enthusiasts.

  Camp and Camera
a year ago
Hands down this is the best experience I ve had at a motorcycle dealer! Every single person I worked with was knowledgeable about their products and had such a positive and delightful attitude. They never once pressured or hassled me. They didn t try to tack on a bunch of extra hidden charges. They eagerly worked with me on the price and made everything seamless. They even loaded the bike in my truck and tied it down. This is my new go to Motorsports dealer!

  Larry Brown
2 months ago
Always helpful. I practically rebuilt our lake house from this store. Rebecca and her folks do a great job

  Toby Neal
11 months ago
Kyle and his well informed team advised me on proper bike and gear to enjoy my riding experience. Great staff and very informative. I had fun spending money because they made it fun. Thanks fellas.

  Keisha Smith
10 months ago
I was prepared to go to 3 different stores looking for a new F3 Spyder....Mid State was my first stop. They sent me over to S&R marine since they just bought it. They made the deal right and saved me time. Fantastic experience! Go see Brent!

  charlie bono
a year ago
The best sales experience ever. Theses guy treated me great and very professional. Set up my bike quicknafter purchase and had it ready and waiting on me when I got there only took a few mins for paper work had everything ready to go. When I showed up. Made a 2 hr trip to get the bike and was backbon the rode within 30mins .

  Jason Sebastian
a year ago
I've been doing business with mid-state for 15 years now and they've always been awesome! From service, parts, and sales I don't think it could get much better. I highly recommend.My daughter is gonna love her new bike!

  Stephen Massey
6 months ago
A typical motor sports place. Bought some stuff however the person waiting on me seemed put out that they had to help and talk to someone. Not really eager to be helpful or knowledgeable and almost an attitude of talking down like I was not smart enough to buy there. I actually nearly left and went somewhere else but then I saw what I wanted so decided not to worry about them and just take care of myself. But I do like what I got.

  Ronnie Ferguson
5 months ago
Highly recommend you come by. Wish i would've got the guys name there that helped me out. He'll know who I am by me telling him Thanks for getting me home for the weekend. Me and my family greatly appreciate it.

  Monica Suarez
3 months ago
Excellent costumer service. The parts sales guy, very friendly, would definitely return to the store.

  Mark Grover
a year ago
Ian is an awesome salesman and the way the whole crew of people took care of us was awesome! Everyone we dealt with was helpful and friendly! I got a brand new motorcycle and everything was handled expertly from first walking in the door to riding out of the parking lot! If you are in need of anything concerning motorcycles I highly recommend going here!!!!

  Nate Playrich B
7 years ago
My review is a little long due. I purchased a 2014 ZX14r from these guys back in July of 2016 all I can say is the entire process was fantastic. Mike the sales rep I worked with was great. Made the entire transaction just as smooth as possible.The sales team worked with me on my trade and was able to give me a great deal on a brand new bike. I have done business with Mid state for awhile and will continue to do so. There service department has always done a top notch job on anything I have ever needed. Mid state does a great job and will recommend them to anyone. THANKS AGAIN MID-STATE THE BIKE IS A BEAST!!!

  UkuleleBob (REP)
5 years ago
Nice folks, friendly prices. Plenty of models to choose from. Also have a a good selection of used bikes to choose from. I bought a used bike and when they did the maintenance check they didn t like the results on the battery. They replaced and I rode off on a very sweet Yamaha Venture.

  Lane Michael
2 years ago
Just picked up another Husky !! Everyone here is always great to deal with.Please buy your parts from your local dealer instead of online. They will try to match or beat anything you find online, support your local shop before they to go away.Braaaaap braaaaap braaaaaaap

  G Breeden
8 months ago
My dirtbike sat for a week and it wasn't touched. They we're paying attention to new arrival's and not the one that has been there for a week. It took 2 months to get " Electric Starter, chain tightened, Motor mount put back, back brake unlocked, etc" And they didn't touch it for it for a week

  Michael Harris
a year ago
Had a set of tires put on my Honda, and they did an excellent job. My old bike rides as smooth as any on the road.

  Salahadeen Janajreh
6 months ago
I needed a chain and sprocket for my bike and they looked for the parts for me after asking my preferences, found them and ordered them right then and there.

  mike gross
a year ago
Had a really good experience Clayton the sales person was an outstanding individual very knowledgeable very helpful went out of his way to see them my needs were met. Spoke with Will, the finance guy also another top-notch person excellent people skills and very knowledgeable. I was able to get the help that I needed and was able to make the the purchases for my machines. Thank you gentlemen for your help and a job well done.

  Keith Harris
10 months ago
Very uncourteous service and responsive reactions to questions you may have either that or they just don't know anything about the products they sell. And I truly don't think that is the case. Gives you the feel as your a hindrance for them to get out of there seats.

  Sandy Atnip
6 months ago
Awful awful customer service I've never experienced in my 60 years of life..the young boy that went and got 2 motorcycle tires I needed on the September 25th 2023 I paid 500$ didn't get a receipt hardly a thank you or have a good day I mean really that's sad I'm just as important as the next person I picked up one of the tires while he was just sitting there and when I reached for the second tire everything in my purse fell out onto the floor and that's when the customer behind me asked to help me out with them and by that point I was so upset I refused for any help ..I cried the whole way home from my feeling being hurt because of the lack of RESPECT!!!I I doubt highly if I ever go back there if I could have given a half of a star I would have!!!

  David Grissom
a year ago
I recently purchased a sxs from Mid State Motorsports in Cookeville Tn. I usually don t leave reviews good , or bad but these guys definitely deserve my review, and the 5 star rating I gave them. Keith was amazing to work with. He made the process smooth and thorough, making sure I was completely satisfied with my purchase, even contacting me with a follow up before I made it home. If you re in the market for an off road vehicle, or parts and accessories for your current one I definitely recommend stopping by and checking them out.

  david mayhall
a year ago
I had a total different review of this place before. That was the day I bought a brand new Kymco k pipe 125.Are you aware that you cannot return a defective product to these people? They don't tell you this before you buy it and in my case I have the most defective k-pipe ever built. Kieth should not have loaded it up for me. It wouldn't start and I was so excited about finally getting 1 I didn't catch it then but I sure have since. For any acceptable reason it was sent out with an oil issue because after just 98 miles it was at the bottom of the dipstick. It has been denial by everyone but me.

  Danny Mullis
a year ago
When my wife and I walked in the first time everyone was busy assisting others. About a half hour later they were empty of customers. I have always wanted an Indian and would never own a Harley. To make a long story short, I bought a Harley Ultra Classic Limited and left extremely excited. For me, it was a great experience.

  Wobble Knobble
a year ago
By far the best dealership I have ever had experience with! No hassle, no hidden fees, straight up about helping the customer. I drove over 3 hours on way and will return.

  John Gay
7 years ago
Very reputable. Quoted me an unbelievable deal and honored the agreement. No high pressure . The sales rep was honest and gave me his best opinion so I could make the right decision. They couldn't find the owner's manual when I picked up the bike, but ordered one and had it sent to me in a couple days. Everyone was extremely friendly and helpful.

  WD 777
a year ago
Service and parts department are rude and need to attend customer service training. I bought a brand new $8,000+ ATV from them a couple years ago, wish I would have looked elsewhere. I have been greatly disappointed every time I visit this place. They don't follow up on parts request and even insulted me when I asked if they had a military or veterans discount on a part. "How much cheaper do you need it", they asked. Oh well, learned my lesson this time. Guess I will be going with another location for my future UTV purchase.

  Ned Heidel
a year ago
Great dealership - wide selection of bikes in stock as well as all sorts of riding gear. I've ordered parts from this dealership several times and they always do a great job.

  Mike DiBiccaro
3 years ago
I am changing my original review. They corrected the problem and took care me under warranty. They were receptive to my complaint. That means a lot in my book.this place is a rip off. Had my ATV down there for 2 months waiting on a part. The service manager Steve has no clue. Interesting that problem six months ago had nothing to do with warranty and now different problem out of warranty. Do not trust these people. Take it from a retired Navy guy.

  Cameron Hix
2 years ago
By far the best selection of premium riding gear in Middle TN, if not all of TN, and priced better than online. Very knowledgeable and experienced staff. Drove an hour to get there, and I'll be back.