Freeman Tire Discounters

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Munoz (Mu�oz Remodeling)
3 months ago
Best service I have ever had! I highly recommend Freeman Tire! I had bad 4 tire they replace ofn4 tire, got me back on the road within an hour!!! I will be doing more business with Freeman tire business

  ike haney
3 days ago
Excellent customer service and very friendly people. Helped me out and had my tire fixed before 9am. Will definitely be here for my next sets of tires

  Shehla Rooney
2 months ago
Wanted to thank Freeman tires for their outstanding customer service. I had to visit their store unexpectedly multiple times in the past few days (flat tire, oil change, mild underbelly repair, new tires for another vehicle) and they handled everything wonderfully, saved me money and were courteous and timely as well. I highly recommend them!!

  Dan Phelps
5 months ago
Excellent service and experience. My first time there and needed a screw removed from a tire and they found a screw and nail and patched both. I also had a brake light replaced. The most amazing part, they didn t charge me a dime. I ll definitely go back when I need new tires. Way to go Freeman!

  Liam Weber Wells
2 weeks ago
These guys were amazing! My buddy and I were on a cross country road trip where we ran into some tire trouble. Matt was a great help and was very kind and understanding of our situation. After getting new tires we were on the road in no time! We were even offered a free Uber around town while we were waiting. This is the only shop I d go to in Cookeville. THANK YOU GUYS!!

  Kayaking Adventures of Tennessee
a week ago
Awesome people every time we need a tire for our bus they always have one in stock and can always accommodate us on our busy schedule Tara and I can't thank them enough for keeping us on the Rd with safe tires !!!!!!!!!!!!!!!

  Stephanie Eller
5 months ago
They used to be the best. Now they over charge and have let us down in so many ways.. Example 1; husband called about getting a new tire they made the appointment (we thought) and told him to put his in the lock box as we left overnight so that it would be started in the morning, get there ample time after appointment, they had never started because who ever he initially talked to never started a ticket.. Example 2 needed the another tire replaced 3 month later. They told me the car was out of alignment, and they do that for $99. So okay get that all done come to pick up car and somehow now the alignment is billed at $129. I point this out mildly annoyed as I had just heard them tell 3 elderly drivers the same thing they had told me. Example 3; over the course of the year we continuously had issues with one tire losing a few pounds of pressure each month. Unless driven on the highway and then it dropped quickly.. come to find out after having to make an emergency stop on our way to Nashville Freeman tires did not seal our tire properly..Great Job Freeman

  Brendan Ely
4 months ago
Freeman Tire Co s employees have went above and beyond in providing professional, affordable, friendly, and fast service. This is the best shop in cookeville. I highly recommend Dillon, Bradley, and the rest of the guys to fix up your vehicle. They will get the job done correctly and work with you a little also. Get road hazard and save on it when you buy a set of four tires.

  Todd Mussard
3 months ago
Great service. Super fast. Very friendly. Our tire repair was an emergency, since we were traveling. Freeman Tire really helped us. Highly recommend!!

  LeeAnn Johnson
3 months ago
These guys was really helpful. We called about get our 4 wheeler tire stem fix and we got their. They did it for free. Was nice of them. They will gain more business from us.

  Wilca Llano
6 months ago
Great service! They truly care about their customers! I was in a bind and they stayed late to take care of me. It was above and beyond and very much so appreciated. I will always only go to Freeman Tire for my tire needs! Thanks again!

  XxBugsxX Here
6 months ago
This place is friendly and care about customer service. I will take all my car needs to Freeman tires. I will recommend them to everyone. They have a loyal customer here. Side note. Year ago I was sitting on the interstate with a flat. They stayed opened on a Saturday evening to fix my tire because it had to be towed. I think it's a sister to this store.

  J Lynn Littrell
a year ago
Took my car to Freeman Tire Discounters to have new tires put on it & asked them to check the brakes. I paid them more than $600 and they told me my brakes were fine. I questioned them as I felt like the brakes were not up to par. I was told that I could bring it back another day and they would check them again & fix if necessary! Ugh!Took my car to a second shop who told me that I was correct. All 4 rotors were warped & that when Freeman Tire Discounters put the new tires on they had broken one of my internal valves stems & damaged a sensor. Instead of fixing it & replacing tire with a new, undamaged one, the tech duck taped the part to the inside of my tire!I called & sent pictures of the damage to Freeman Tire Discounters manager but he merely said in a return text I am going over it with the service manager now and correct the situation and I am extremely sorry that this happened They did not offer to repay me for having to have the damage repaired at a different shop. I am definitely NOT going back & cannot recommend this shop in any manner for any work. Very disappointed in the management & workmanship! I wish I could give a 0 star review! (See picture of the duck taped parts that I have attached to review)

  Taylor Hutchison
a year ago
my boyfriend had an alignment done here a few days ago , as he went to leave he noticed his car was still pulling to the side so he took it right back and asked that it be fixed - again . whoever it was , was very clearly not happy that my boyfriend had come back for it to be fixed correctly . next day , we had gone out of town for the evening . when coming back , we were 2 minutes from our apartment at a stop sign when all the sudden the car would not move . forward or in reverse ! we got out and looked around the car and saw the front driver side tire was turned to the right , while the front passenger tire was completely straight ! come to find out , they did not tighten the tirod bolt back!!! luckily we were at a stop sign when it happened and there was a cop at the same intersection so we were able to get help , even though we had to pay $130 tow bill to take his car literally TWO MINUTES home . however , if this would have happened on the highway , this slip up could have cost us both of our lives ! we will be going to the shop to speak to the general manager there requesting his money back ! we will never be coming back here for service ever again !

  Stephanie Armes
5 months ago
Best service I have ever had! I highly recommend Freeman Tire! I had a flat, they did a service call, got me back on the road within an hour!!! I will be doing more business with these folks and I'm from Crossville!!! Great job, Guys

  Holly Perry
7 months ago
Wonderful experience. Having a terrible day. Missed my appointment, and I am wobbling terribly. The guys were so awesome. Took me late acted like I was not jerk for screwing up their schedule. Then they apologized for the wait. Like it wasn't 100% my fault. On top of just being really nice folks my wobble is gone. It's absolutely beautiful to drive just like new. Price was great. I will definitely be back for all of my tire work. Definitely changed my day for the better

  Molly Garrett
7 months ago
Freeman Tire Discounters got me in quickly got four tires mounted and balanced in less than 25 min. Their staff was extremely friendly, conscientious of every need I had even took the time to kindly explain everything to me. I definitely will be returning for my FREE alignment, you asked when it would happen it just did you ask when it would happen it just did.

  Ron Nassar
6 months ago
Arrived at rhis business with a leaking tire with no appointment. There were several customers ahead of me who had service appointments. However the staff advised that, if I were willing to wait for a short time, they could likely get me into their work que. 45 minutes later they had removed a large screw from my front tire, plugged the puncture, and I was on my way again. Freeman has provided this service several to me times in the past for a very reasonable price. Friendly people who will go out of their way to help their customers.

  Jason Lane
5 months ago
I came in with a flat tire, they were very busy but got me taken care of right away! I couldn't believe it! And it was free because I bought my tires from them. Not that's customer service!

  Haley Ladd
7 months ago
I had a great experience. To start I got quotes from several other places ranging around $130 to replace a tire sensor , but when I called Tire Discounters they quoted me around $75..... I am a young girl and was expecting to get taken advantage of at a mechanic shop, but here I did not. It turns out the place I went before did not calibrate my tire sensors after putting my new tires on and instead of charging me for a tire sensor and telling me they changed and fixed it, they had a conversation with me and told me what was wrong and calibrated it free of charge. I will highly recommend to ANYONE around here. Thank you.

  Jonathan Stem
7 months ago
I called to have tires put on my truck. I already knew what tires I wanted but I needed a shop who could put them on, balance, align,etc. The price I paid out the door for a complete set was very reasonable in my opinion. It took maybe a day and a half max between ordering the tires, since they did not have them in store, and taking my truck back home. I was contacted at all points along the serivce and was met with a respectful team member in store and over the phone.

  William Davis
6 months ago
I have bought several tires for my wife's car from them. But as far as having alinement work it's lacking quality. I took my truck in to have a tierod and a upper control arm replaced. When they got done with it the truck would pull you out of the road when hitting the brakes. Along with the truck pulling to the right. I took it back in and told them it wasn't right. The told me it was a braking issue. Funny thing was I didn't have any problems before hand. After the checked the alinement they said a new brake line would probably fix it. This was done at their cost. Which I have to say thanks for the new line I didn't need. After being down there for 6 hours. I said well I'm leaving be back Saturday when I got all day to spend. After them telling me again Saturday I had a break problem I made them put it back the rack to fix it. They never would do anything with the tiered which was causing the braking issues I was having. They did finally get my truck to go straight down the road but didn't do much with the tierod which still pulled when I hit my brakes. Long story my truck was in worse shape then I took it to them and I had to take it else where to have it properly put in line. Won't waste my time or my money with them again. And the set of tires me and my wife bought 2 months will be the last time I go to them for anything.

  Ashalee Hindman (Ash)
8 months ago
Freeman Tire has gone above and beyond when it comes to customer service. The mechanics know what their doing when it comes to servicing and performing major work on your vehicle. If after you leave the shop still experiencing issues, they will offer do fix the problem at no charge. If for whatever reason you are unable to get a ride home after dropping off your vehicle or if you need a ride to come get your vehicle, they will offer to pay for an Uber. They do accept walk ins but time slots to get your vehicle serviced is normally full so I would suggest making an appointment. Highly rated tire shop for sure

  Allen Frazier
6 months ago
Very nice people who genuinely care about helping people. Always answer any question and always be willing to help when they can. Great work and service and hands down the best shop to go to and the only shop I go to.

  Andrew Lawrence
11 months ago
Called about needing tires, they didn t have them but was told they d have them next day. Wife took her vehicle out there and they were done within two hours. Mounting, balancing and done an alignment. Awesome job, awesome folks. Thanks Freeman Tire Discounters! Highly recommend.

  Esther Langford
6 months ago
Such great, friendly service this morning when I was in Cookeville and had a tire problem. They got to me pretty soon and took great care of me!

  Jeff Young
6 months ago
Came in for tires and had me in and out super fast. employees were super nice. I will definitely be back again!

  Richard Hooker
5 months ago
Excellent price on tires, quick wait time, staff is friendly and helpful.

  Leah Brady
10 months ago
They fraudulently charged me for a service I DID not want performed and upon further inspection wasnt even performed. When I found the error on my invoice and called to dispute, they told me I have to fill out a "refund request form" that takes over a week to process in order to get my money back for a service that wasnt even performed (I paid in cash, might i add). They also stated they were going to charge me for a service that used to be complimentary. I used to think highly of this crew but will not be returning after this thievery.

  Tamara Harris
10 months ago
Went to Freeman Tire Discounters in cookville tn. The prices are super fair & I purchased 4 new Westlake tires . Was presently surprised I received a free alignment. Bradley was the Nice gentleman who waited on me & was awesome. Also the manager Matthew was great & helpful. Got me in at appt time and out 30 min earlier then expected Very Pleasant staff , will definitely be going back ! Thank you