Cookeville Auto Salvage LLC

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jose Zambrano
a month ago
They treated me excellently and helped me resolve my need.

  jesse robards
5 months ago
Very rude. Tried to give me nothing for my stuff yet when I refused his offer and asked how much for his stuff he wanted an arm ,leg, and 2 children.

  Gregory Bach
a year ago
Excellent Service.Although they didn't have one in stock, they helped me find the right transmission for a Ford e350. it is a hard transmission to get. They went above and beyond to help me get it. They spent alot of time to make sure i got a transmission. They even stayed around an hour and a half after closing to make sure i got it as quickly as possible. I really appreciate this business. I would recommend them to everyone.Thank you!

  Maranda Johnson
a year ago
I had to junk a car for the first time in my life and was completely unfamiliar with the process. These guys made it super easy and made sure everything was taken care of. They also offered me top dollar for my junk car when everyone else was offering pennies. They also offered to drive me up and down the steep hill on their site because my borrowed sedan couldn't handle the incline. Altogether friendly and responsive, too.

  Victoria Wiggins
4 months ago
I appreciate them helping me so much, words can t explain

  brad stroud
a year ago
Cookeville Auto salvage helped us with a body shop repair though our insurance and it was the best experience of any of the few insurance repairs we have had. They were great at keeping us updated and the end result was excellent. Even with supply chain issues in 2022 they kept working to get us back on the road ASAP. Highly recommended company and staff. Thank you

  Taffi Allen
2 years ago
I contacted them about having a tail light shipped and they went above and beyond to verify (unboxing and sending photos) and be assured I was getting the correct part. The service was both fast and courteous. I would definitely recommend and return here. They deserve more than 5 stars!

  Whitney Bays
a year ago
One side of my bumper came unattached from running up on a curb. They fixed it in 15 minutes and didn't charge me anything! Also, it was obvious to me that they know what they're doing. I highly recommend and would definitely go to them again for repairs.

  Terry
a year ago
I highly recommend Cookeville Auto Salvage! My son had a pretty severe moon roof leak on the used vehicle we recently purchased for him. We took it to CAS based on the recommendation of others, and I'm glad we did! Lee and J.R. were friendly and they worked hard diagnosing and fixing the problem which ended up being blocked drain tubes. They also charged much less than a dealership would have for the work. Although we live approximately 1.5 hours away in another city, I wouldn't hesitate to make the trip again to let them work on any of my vehicles that might have a problem. Thanks, guys!

  Mandi Lynch
3 years ago
We had car troubles and other places were giving us the run around. (Keeping the car a week and then saying they couldn't do it. Another we called was super expressive and we had to bring our own parts) so we took it here after someone gave us a recommendation. They did a great job and made it really easy on us. The price was right. We'd recommend them

  Dakarai Hicks Stephens
a year ago
Absolutely wonderful customer service. They dont make you wait around. They're upfront with everything. Time, price, labor, etc. They even stayed open 10 mins after closing to make sure I got the part I needed so I could get my car running again. Decent prices too. I cant say enough good things about this place!

  Kami Pullum
a year ago
Extremely helpful, generous, and honest. We called ahead about two parts and they had them ready and waiting for us. We will continue to use them in the future!

  Wende Dorris
5 months ago
Got the wrong part, gladly swapped it for the right one, no problem

  Kate Lovell
a year ago
My boyfriend just called a few min ago to see if they have a spare part for his car he can buy. The absolute rudest man answered the phone and immediately said no. He didn t even take 30 second to consider it it or look it up. Nothing. That man actually acted like it s 5 am and he hasn t had his coffee yet in one in the afternoon. Just terrible service

  Phillip Burr
3 years ago
I don't visit salvage yards on a regular basis - maybe a handful of times. I've been to this one at least 4 times (I see another visit in my near future) and they are respectful, reasonable and most of all, NOT RUDE!Lee and Elohi have been very helpful and accommodating each time I have either called or visited. It also probably helps that I'm not a jerk when I speak to them. You tend to get back what you give.Update - If you call and they don't answer, they're pretty good at calling you back. That's good business. They have called me back twice after not answering the first time.

  Melissa
3 years ago
I contacted them today to find replacement panels for my jeep. The gentleman today was probably,if not, the most polite person I've EVER spoken to in the mechanic/car sale industry. He was very willing to help and find a soultion. I will be bringing my jeep parts up there to see about remount and repair and I have faith their service will be just as good in person! I believe they've earned a new customer!Will update my review once I visit in person.

  Rosalind Gibson
5 years ago
Mike was helpful on the phone and in person.

  Eddie Maddle Jr
7 months ago
They have always had what I've needed and at a decent price

  Bob Fahey
2 years ago
I have known Lee harville for many years and he treats me more than fair ,always. And obviously not just me he treats everybody that way he would not be in business as long as he has been if he treated them any differently and besides that I just like his character he's just generally a decent person

  RoseMary Lane
6 years ago
Quality parts at a reasonable price. I got my rear quarter panel glass broke out in December, everyone I called said 150$ or higher. A couple weeks ago my husband and father in law were there and priced a window for 40$ you better believe I bought it. Thanks again!!

  76 Ford Pinto
2 years ago
Nice place. Got the part I needed no muss no fuss. The people were nice and helped out with some tips on installing parts. Ill go again IF something else breaks. I hope to not see them again but If I do need parts its the place i will go back to.

  Jennifer Singleton
4 years ago
The people here helped me out a lot. They were extremely patient and answered all my questions and went beyond the expectations that I had. I definitely will be coming back and referring my friends to here.

  Jim Lush
6 years ago
My wife wrecked her car. We decided to bring her car to these guys. They were very friendly and did a great job. They made my wife's car look like new. We are very pleased with the work they did including they saved us $1,500 on the lowest estimate. We highly recommend Cookeville Auto Salvage to everyone.

  John Crooks
5 years ago
Lee is a great guy but their experience with Allison transmissions is lacking. 6 months to finally achieve marginal running status for my Allison. Very little attention to detail and quality on my project. I could fill four pages with details and did with documentation of complaints.

  Donna Wagoner
3 years ago
We have had our cars repaired here. They did a good job!! Highly recommend them. Also if you need a used part call them. I think you will be pleased

  Nealy Crawley
5 years ago
They're either crooks or idiots charged $1400 to replace a transmission that didn't need to be replaced with a leaking transmission then broke down before making it 15 miles doing the same thing it was with original transmission . Now refuses to refund money. Oh yeah and it was to my 74 yr old mother. One class act jack. Replaced the Transmission control module for $221 including shipping, car works great now that I fixed it

  Kara Oakley
4 years ago
They had my vehicle at their "shop" for a month. Never diagnosed the problem. Always had an excuse everytime I called. I went up there to get the key so I could have someone else to tow it to their shop & they couldn't find the key. They left the key in the ignition & locked the doors. Will be taking my vehicle somewhere else for sure.

  Jim Trease
3 years ago
Gave me the wrong wheels. I 6 1/2" wide wheels(the receipt stated 6 1/2"), but the wheels given were 8" wide. When I called he argued with me, then hung up on me. It was after this phone call that I gave them a 2 star rating. When I showed up to return the wheels he refused to refund my money because I gave him a bad rating.

  Hunter Dinger
a year ago
Very knowledgeable, and know how to treat people unlike the other salvage yards and mechanics shops in Cookeville. Great people would definitely be back.

  tris c
5 years ago
Been on the hunt for a engine, Called and was priced what I needed.. wrote everything down and said I would call back. When I called back I was told that the price I was told prior didn t sound correct and to call back. Next day I called back and was told that I was priced a motor for a 92 not a 02 and that the 92 had the same size engine and that was their mistake... Knowing myself the 92 came with a 2.2 not a 2.4 and that we had discussed the 2.4 over the phone prior.... They managed to tell me they had the motor that I needed also but it would cost me more... I don t care to pay more but I don t enjoy being thrown around on prices I ve been quoted.