Automotive Enterprise, LLC
4.5 (38)
1415 N Washington Ave, Cookeville, TN 38501
(931) 528-8789
automotiveenterprisellc.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
deb jorgie
6 months ago
Insurance tried to total my car at 7,000. It s worth 12,500, I hit a deer, they went through 4 adjusters until they were able to fix my car. It s like brand new and came home clean and shiny. Automotive Enterprise did an awesome job!!! Thank you Services: Auto body & trim repair, Auto windshield repair, Auto glass repair, Body & Trim, Vehicle Inspection, Side view mirror repair, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto glass replacement, Car waxingServices: Auto body & trim repair, Auto windshield repair, Auto glass repair, Body & Trim, Vehicle Inspection, Side view mirror repair, Vehicle safety inspection, Wiper blade installation, Auto interior vacuuming, Auto glass replacement, Car waxing
Gil Miller
4 months ago
I have been using Automotive Enterprise for about a year now. Jeff and his staff are professional, knowledgeable and friendly. They are honest and go out of their way to make sure I am satisfied with their work. It has been a pleasure to get to know Jeff and to have become friends.
Jon Stubblefield
2 months ago
I took my late wife's car to him just needing to get some things done. And they went above and beyond what I expected them to do for much less than I expected it to be.They are now working on my vehicle for my business. And I can't take that to somebody. I don't trust. These guys do a bang up job and I highly recommend them
Aaron Goldstine
4 months ago
I ve had very mixed experiences with shops in the past, so it was a relief finding Jeff. He s very honest, and it s very apparent that he s proud of his work. He s also very easy to get ahold of and does a fantastic job communicating while he s working on your vehicle.
JB-67
3 months ago
They really went above and beyond checking my vehicle out. The owner was very knowledgeable and looked everything over and fixed everything I needed done. I cant recommend them enough.
Christy Waller
6 months ago
Our son's brakes went out in his car - he is a Tech student and we are not close by. We appreciate the way they took care of getting his car towed and fixed quickly and keeping us up to date what was going on. We were not sure what to expect on the bill, but felt it was very fair. Would definitely recommend!
justin hunt
6 months ago
Great service. The staff is very welcoming and relaxed. Jeff is an absolute all star and become a friend. He's always remembered my name when I walk in and always goes above and beyond to give an honest reliable service. Thanks guys! Keep up the great work and keep the small town business atmosphere alive.
April UpChurch
a year ago
Long story short, a DUI in the front yard gets you a Intoxalock device for 365days. From the start of looking for a place to install Jeff was the only person that would answer the call after calling 5-6 different places.He lead me to the one to call for the set up process. Went in Monday morning and was out by 10am.Jeff, Michael, & Jason(I know there was another guy, but I just can't think of his name) were fast and efficient. Taught us how to use the device and very professional. Definitely glad we got them to put the device in our car for us.
Martin
7 months ago
Finding a solid mechanic is such a stress reliever and I appreciate these guys.Before they looked at my car, they inspected the car of a freshmen TTU student who didn t even know how to change her own wiper fluid. She drove into a ditch or something swerving an accident and wanted to make sure it was Ok after traction control acted funny. They said nothing was wrong and filled her wiper fluid and sent her on her way no charge.They tried to let me out the door no charge after they found my issue was I didn t replug my MAF sensor.The owner is a great man and has a good heart. Car is in good hands here. All great people.There is a special place for people who take advantage of others, these guys won t have it and neither should you.
Vicky Horn
3 months ago
Jeff is a great guy. He will help you with all insurance claims and is very knowledgeable and helpful
AD B
11 months ago
$10,000 later. Picked it up Thursday, fuel pump poured gas. Took it back. Friday picked it back up after that repair and were told to nevee fill the tank again an it wouldnt have an overflow problem. Which means another $450, but no fix. The ttransmission went out Saturday(a day after puck up) .Two local mechanics won't touch it for not knowing exactly what has or hasn't been done. Towed home two days after picking it up and now towed away again for more repairs. WE will never use Jeff or recommend him to anyone. This has been shameful. Now to pay for transmission rebuild,with another business.Services: Exhaust, Transmission repair
Julie Burton
a year ago
Jeff and his guys are the best! We have had several vehicles serviced; everything from oil change, wreck repairs, and recently engine repair. Always honest, informative, and stands behind his work. Highly recommendServices: Exhaust, Auto exhaust system repair, Painting, Auto engine diagnostic, Body & Trim, Engine repair, Auto maintenance, Oil changeServices: Exhaust, Auto exhaust system repair, Painting, Auto engine diagnostic, Body & Trim, Engine repair, Auto maintenance, Oil change
Crystal Callista
3 years ago
Loved my experiences here, had an interlock device and had to go way out of town in order to have my calibrations done for a while... the staff there was so understanding and sweet when explaining the processes and even went put of their way to make sure that I wasn't being taken advantage of or given incorrect information.They really took an unpleasant situation and made it much easier and pleasant for me, and they even saved me time and effort in the end! I can't recommend them enough!!
Missy Martin
2 years ago
My son took his truck to AE for sunroof repair. It sat on their lot for 3 days before they got to it.They didn't check it but told him he needed a complete replacement .When he went to pick it up there were multiple new damages inside the truck which they now won't fix! Jeff and the other employee were very rude and disrespectful to my son about the situation. An unprofessional atmosphere. Would never recommend this shop !
Shelby Addison
2 years ago
Jeff got our car in at the very last minute and had it finished for us in a day. Super professional and friendly. 10/10 would recommend.Services: General repairs & maintenance, Engine repairServices: General repairs & maintenance, Engine repair
T Trebesch
6 months ago
They were very helpful, communicative, and quick. I would recommend!
Jason L
2 years ago
Best place and very trustworthy and always priced just right and their mechanics know what they are doing!! This is the only shop in middle TN that I trust with my vechiles!
Harold Long
2 years ago
It did an awesome job on my vehicle good customer service great mechanics
Jeff Hunter
a year ago
Caveat Emptor"Buyer Beware"Jeff, I won't go into detail, but stop throwing parts at a problem.Service: Auto engine diagnostic
Ali K
5 years ago
very professional people and friendly. The owner is a great guy and very helpful. Thank you !! Great shop
Conor Olsen
a year ago
I work here it s great!
Doug Zukowski
11 months ago
Great people, great work
Bruce Simmons
3 years ago
Great folks to deal with
John Sutton
6 years ago
Good people
R Hughes
4 years ago
Sucks, add, add, add.