Auto Plus Repair and Service
4.6 (26)
1225 Shag Rag Rd #4, Cookeville, TN 38506
(931) 854-1466
autoplusrepairservice.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Norris
2 months ago
I took mySUV in to these guys for a couple of small jobs, I was very pleased with the service. So I decided to take my truck to them with a transmission problem, oil and filter change, a redio installed and the headlights aligned. I did actually know what the problem was with the transmission, it was a broken snap ring. After 4 weeks I tried to contact them for a week with no success. I eventually got a hold of them, they told me they had checked the snap ring in the transmission and told me it was not broken and it would need a new transmission, almost $4000. So I picked up the truck and paid for what they said the had done, $400. I took the truck somewhere else to have the transmission checked for a second opinion, the oil pan hadn't been removed, and they found the snap ring broken, it cost me just $200 to fix the transmission, so that was lie one, i also found out that they hadn't reset the headlights which they charged me for, lie 2. I honestly thought they were a reputable company but I was wrong. I would never use these guys again, and anyone that does should check to make sure the work was actually done. Very disappointed.
Angela Cowan
2 years ago
Jason and staff were very courteous and professional. Jason was able to diagnose my problem and inadvertently fixed another issue. He admitted to not being in the business to overcharge customers, but take care of his family. I was very pleased with the cost of fixing my car and will recommend his business. I wish him and his business the best.
kelley jones
2 years ago
Jason is the BEST! Could not be more pleased with services. I have already recommended Auto Plus Repair to my mom and my daughters! He has fixed things on the first try that other shops just keep guessing at. He knows his stuff, is fair priced and honest - can't ask for any better!!!Services: Transmission, Auto engine diagnostic, Air conditioning, Oil changeServices: Transmission, Auto engine diagnostic, Air conditioning, Oil change
Heath Phillips
2 years ago
Jason and his crew were amazing. Alternator went out around lunch and he had my truck fixed before dinner the same day! Can t thank them enough. Great service, prices, everything.Service: General repairs & maintenanceService: General repairs & maintenance
Betty Martin
2 years ago
Such a friendly guy! Something my grandpa had done to my car fixed it when my dashboard lights went out (even though we had already messed with the dimmer and fuses and saw no change) so when I took it to him he called me and told me my lights came back on and didn t charge me anything because he chose to be honest with me that he just turned it on and checked it while most places would have lied and said they fixed it. Before when I was originally going to have to pay for his service it was also much cheaper and you can tell he s honest about his prices!Service: Electrical repair
Tom Embrey
3 years ago
Great service and very honest and dependable. These guys are very good people and won't try and charge you for things you don't need. They are the only place I will take my truck in town, and their prices cannot be beat. If you are looking for an honest mechanic for a change, take it here and no where else. Their #1 priority is customer service and making sure you are happy with the service they provide. 10/10 would recommend to ANYONE.Service: General repairs & maintenance
Dwayne Spencer
a year ago
Have used Jason several times. Have always been treated fairly and with excellent service. Would recommend Jason to anyone. Good guy.
Michelle Spellman
2 years ago
Worst service I have ever had done by a mechanic and I've had bad ones. "Fixed" my go-kart for very small children for Christmas,stole my antique rims and put on $10 Dolly Wheels that flew apart after 10 minutes of a 30 lb child on it. messed up the electrical functions on the go-kart. did a repair on my lawn mower and the first time I mowed with it the blades flew across the yard ,stripped out and ruined things underneath the lawn mower. Cost me more to repair it after I took it to this guy. I highly do not recommend this business ever, the guy is a liar and thief, I'm am stunned he has any good reviews, I feel sorry for anyone who takes anything their that they care about.Service: General repairs & maintenance
Michael Van Pelt II
3 years ago
Chris's auto care great service, very mechanical knowledgeable, fair priced. Will definitely go back again, every time.
Sherri Watson
a year ago
I would recommend them to anyone. Owner kept me updated on everything. Really appreciate his honesty. Difficult to find someone that will tell you the truth.
Ramblin Man Outdoors TV
a year ago
Jason is the best in town here! Super awesome guy and real honest with you. Does great work and price is real good.
Kelsey M.
3 years ago
Always there for all my car needs! Great prices in town and always goes above and beyond to make sure I m safe and my car is fixed! Thankful for you!Services: Carburetor cleaning, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Battery, Oil changeServices: Carburetor cleaning, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes, Battery, Oil change
Hoosier Mad
2 years ago
Jason was great. A true pro. Nice guy. Support this place. I'll be back if I ever need anything. Thanks.
Billye Thompson
3 years ago
Great work, honest folks. They figured out what was wrong with the wheel on my HHR when 3 other places couldn't. Fixed other stuff too. Got it fixed fast as well. I highly suggest!
TPEEK
a year ago
best and most honest mechanic ive ever been too jason is the best.Service: Auto maintenanceService: Auto maintenance
Gordon Vasseur
3 months ago
Very happy with the service.
Logan Mccullough
2 years ago
Jason is the best mechanic and most honest in this town hands down.
Abbie Coleman
2 years ago
Super friendly. Got a inspection on my car for FREE!!!
Craig Damagejackal22
3 years ago
Very friendly! Great prices!
Tammy phone
2 years ago
Very friendly and reasonable
Gina Glass
3 years ago
Let's the job done