O'Reilly Auto Parts

4.3 (175)

  2300 Carmack Blvd, Columbia, TN 38401
  (931) 490-2215
  locations.oreillyauto.com
  Claimed

Auto parts store Auto body parts supplier Car battery store Car repair and maintenance service Car stereo store Motorcycle parts store Trailer supply store Truck accessories store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  48 States
a month ago
Appreciate Alex and Emily at this location. Both were friendly and thorough.As a rule, O'Reilly's staffs with great customer service people, and Alex/crew certainly hold that bar high.Thx Folks!

  James Rhodes
3 years ago
Get almost all my parts here! Got this 2005 Cadillac CTS with 165k running like a top now thanks to them. Oh and by the way now this same Caddy's for sale. Look me up on Facebook marketplace if interested

  Mike Lucero
a year ago
Walked in, 3 people working, went down every aisle twice. Not one person even said hello. Didn't even nod their heads, absolutely zero response. It blew me away especially considering how many auto parts stores are in the local area.

  Someone Somewhere
2 years ago
What a difference a certain store's experience can be on a major well known brand. You would expect a store manager or shift manager to be professional and courteous to customer concerns right? Well this store is an exception. I would say you should inspect all purchases prior to purchasing anything at this location. After purchasing a set of brake pads, found that they had been opened and possibly used or installed before, along with plastic wrap removed. They were not in the packaging inside of the box. Returned these to the store for exchange just to be sure. Manager was rude and unable to understand the concerns I had about this, however, I am positive this would have been unacceptable if it were his own. Avoid this location, there are enough others around that do know how to treat their customers. We all spend plenty enough money to be listened to and responded to decently. This one needs retraining on store practices and on the golden rule, at the very least.

  Phillip Waller
6 months ago
I would say to be one of the latecomers here in the United States you're pretty great.

  Bryan Haddock
2 years ago
I will never spend another dollar at this store. I spent $100 on headlight bulbs a month ago and they STOPPED WORKING they told me they can t take them back without a box. If you don t stand behind your faulty products after a month, I have no use for you.

  Mason Haney
a year ago
Showed up 10 minutes before closing time to find open sign off and no employees in sight. Not my first bad experience with this place.

  E S
a year ago
Great staff. Extremely helpful. Quality parts at a decent price. Always the right part, unlike other big name parts stores.

  Tommy Craig
11 months ago
Always excellent service. Ben is very helpful with all our purchases.

  Cantrell Dunlap
11 months ago
Hands down my favorite place for all of my vehicle needs even car freshners and Nice friendly staff

  Shoebox Poet
a year ago
These guys know their stuff when it comes to cars. They helped me figure out what was wrong with my car and showed me where the problem was so I can fix it. Very grateful for them.

  Michael Troyani
6 months ago
Everyone was nice and they had my parts

  Chad Gilliam
3 years ago
Bought a ac compressor had Bought the other parts other places and they wouldn't warranty it at all it lasted 6 months 230 dollars down the drain. Don't use this place cheap Chinese parts at premium prices worthless warranty! They lied when I bought it said it had a year warranty even though I bought the other parts somewhere else. Liers and cheats horrible business practices but as we know this is the norm in business today. Buy online cut these crooks out!

  Tracy Armstrong
2 years ago
I couldn't get my turn signal changed because the screws were to tight and they fixed it for free. I love these guys I have been a customer for years and they never cease to amaze me with their customer service

  Timmy Powell
2 years ago
Very friendly the store was clean the woman I talked to was very knowledgeable and knew what I needed but the didn't have what I needed but got in contact with O'Reilly other store a couple miles away and they held the past for me

  Linda Judkins
2 years ago
Great service Christan was very helpful with my questions and my vehicle check. Hes a great asset to your company. I Will recommend this place to all my friends

  William Wilson
a year ago
No delivery to residents needing battery. Could not get there so had to call elsewhere.

  Hayley Brown
3 years ago
Always top notch service! I wish I got the guy's name so I can give him a shoutout but he was very helpful and knowledgeable.

  Gary Watters
2 years ago
Very busy but I was waited on very quickly. bought wiper blades installed no charge....had plenty of employees to assist customers

  Brenda Lewis
5 years ago
Very helpful employees. Store was very clean and organized well. Great prices too.

  Robin Stockman
a year ago
Very helpful customer service. Fixed my car right up. Thanks.

  Marlene Blalark
3 years ago
I go there for all my auto needs. Very good customer service. Very knowledgeable.

  Just Woody
2 years ago
Way more customers than staff but the line moved pretty well.

  Jessica Vaughn
3 years ago
Paid for parts to be ordered, didn't get my part now have to wait 2 more days. On hold for over 5 minutes to be told that they have to order it again, this time from out of state.

  maria herrera
a year ago
No h�lp me. I have emergency eng May car bad bad service

  Jme&Cilla Kennedy
5 years ago
Very helpful and good customer service,only parts store ill go back too.

  Kimberly Pafford
a year ago
When you don't find what you're looking for at other auto places, O'Reilly will have it the majority of the time.

  Pamela Isabell
3 years ago
The people in there were very helpful and kind to me. They know their stuff.

  Thomas Dowling
a year ago
Always have what I go for.Military discount helps.

  James Harrington
5 years ago
The opperaters working this auto parts store are knowledgeable and polite .Made the experience pleasant for my wife and I

  Opening Hours

Monday 7 AM-9 PM
Tuesday 7 AM-9 PM
Wednesday 7 AM-9 PM
Thursday 7 AM-9 PM
Friday 7 AM-10 PM
Saturday 7 AM-10 PM
Sunday 8 AM-9 PM

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