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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katelin Arceri
a month ago
We had a wonderful experience with Mike s. They were respectful and helped with tips for insurance as a claimant dealing with someone else s insurance not wanting to pay. They communicated through the entire process, kept us updated regularly, and my car s appearance is great! Would recommend!
William Drake
2 months ago
Mike and Susie are by far the most professional, fair & friendliest folks in the business. I was in a unique situation where. After my accident The Body Shop. My car went to went out of business 2 weeks after my car got there. My Insurance Company thought they would total my car out. Rather than give me the opportunity to take it somewhere else. I went to body shop after body shop trying to get someone To help me out. Susie was the only one that listened to my story. And was familiar with the body shop that went out of business. She gave me Mike's phone number had me text him pictures And he agreed the car was not totaled they would be willing to fix it. They went to bat for me with my insurance company argued with them And encouraged me to fight them and not give up. Progressive tried to F me over. Susie said to go over progressives head & not give up. I did just that and finally got the total loss ruleing reversed. When I went back to Mike's auto body and told them. They worked my car right in to their schedule. And did an amazing job on my car. I was seriously about to give up my fight with the insurance company had it not been for them. They are good people & do good business. I would have lost my car if it wasn't for them instead of losing it. I got it back even better than it was.
jake duos
9 months ago
Mike and Susie provided excellent service on our damaged car. Mike made sure all the details were spic and span on the car and Susie made sure the communication was always current and clear with the status of the repairs. Highly satisfied with our entire experience!
Jennifer Evans
2 months ago
We just picked up our car this morning and they did an amazing job.I would highly recommend them.
jaxson 89
3 weeks ago
Best experience ive ever had my car not only looks brand new but feels it to couldn't be more thankful
Cottey Farris
a year ago
I was in an accident and I used Mikes for my repairs. He was quick to fit it into his busy schedule and staff was amazing. After repairs were done there was an issue with door and Mike looked at it right away and fixed issues and got it all feeling like new. Amazing work and great serviceServices: Tires, Steering & suspension repair, Electrical, Body & Trim, WeldingServices: Tires, Steering & suspension repair, Electrical, Body & Trim, Welding
Original Tomkat
a year ago
Everyone there was amazing. The service provided was fast, friendly, and professional. The car looks amazing, including under the hood. The first point of contact with them was on Nov 21st and my car was ready for pickup by Dec 21st. Plus, that timeframe also included dealing with the approvals for insurance (which they helped expedite). So quick, painless, and impressive.
Paul Macharia
2 years ago
My suv had a big dent on the drivers door and another dent on the passengers door,I read some good reviews about Mikes auto body ,so I decided to give him a try.I am so impressed by his great work.He did a great job at affordable price,Him and his staff are really kind and helpful.Thanks Mike and your team for a job well done. I highly recommend them to any one in need of body shop that will keep their word.Services: Painting, Body & Trim
Sidney Barham
a year ago
I don t leave a lot of reviews but I did want to share my poor experience with Mike s because I chose it based on stellar reviews.I dropped my car off at the end of January this year. I was told it would be around 30 days for the work to be done. After a month, I had only spoken with two people who were both always polite and professional. When I spoke with the owner after a month (trying to get a timeline because insurance was refusing to pay for my rental), he told me that he was not going to honor anything that his previous employees told me and said we fired him for things like this. I m assuming that this is a customer who would like to have her car back after dropping it off over a month ago (I m confused about why it was scheduled to be dropped off and was still not complete if there were no delays in ordering parts, which is what my insurance company was told). Prior to this conversation, my insurance company informed me that someone at the shop had stated that the car would be done the week before. I didn t not get it back for an additional week and a half (partly due to them completing work that did not have prior approval from insurance). Once I picked it up, there was a piece that had not come in yet. They called me a few weeks later and I went to have the piece put on. While doing so, they bent it and said they would order a new one, but haven t heard anything about it to this day. I hope others have had a better experience. The work that was completed looks good except for the bent trim piece I mentioned, so that s the only redeeming factor.
Trenton Hernandez
11 months ago
No matter how much I called due to delays on parts or anything, they took great care of me and my car. I recommend mikes to any one that needs auto body work done.
Tucker Powell
a year ago
Mike s autobody was quick, affordable, and looks great!!! I had my bumper replaced and they did a great job! I recommend this place 10/10.Services: Painting, Body & TrimServices: Painting, Body & Trim
ERIC W
2 years ago
Mike and his crew did an amazing repair on my car. Mike is a true professional in his craft and knows what it takes to get the job done right the first time. I never want another car to need body work, however, if I do, I know Mike's auto body is the place to go....
Jeffery Jenkins
3 years ago
Mike s Auto Repair did an amazing & extraordinary job fixing my Genesis! They were Friendly & Professional & went beyond My Expectations. They were always welcoming & made me feel like family! I Highly Recommend Mike s Auto Repair for any auto-body work you need!Service: PaintingService: Painting
Kristen Deal
3 years ago
This was my first experience with an insurance claim, having the car repaired. Mike and Susie offered the best customer service, and I genuinely trusted to leave my car in their hands. They went above and beyond my expectations. 10/10 Recommend. :)
Nyoka Morgan
4 years ago
They are the greatest. Very friendly and very professional. I would recommend them for any body work. Best experience I've had dealing with anything like this. Thank you guys so much for making my experience so easy. You all made me feel very comfortable every step thru this whole process,and my car looks great. Just love both you guys.
Austin Murray
3 years ago
I am StateFarm agent in Cleveland and have personally used and sent my customers to Mikes and there is not one bad thing to say. There are always super professional and on time. Up front about everything and do a fantastic job no matter what. Definitely 5 Stars all around!Service: Body & TrimService: Body & Trim
Ironbutterfly 81
4 years ago
I've been a loyal customer for years. Over the years we have had many cars repaired by Mike. He is the most honest and most meticulous about his work. You can honestly say he takes pride in his work. He has an amazing family working to help at the shop. When my car had a recall on the paint I stood firm and wouldn't let anyone other than Mike do the job. It looks better than it did when I purchased it. If you're looking for that good old fashioned trustworthy shop...look no further. I highly recommend Mike's auto body.
Gary Ingram
4 years ago
Great job on our 2019 Pacifica. Paint match was perfect on a hard to match color. I would recommend this shop very highly.
Lewis McNeely
3 years ago
Excellent customer service and work. Very nice job done by Mike and his team. Good turn around time and easy to work with.Service: Body & TrimService: Body & Trim
Sue Snow
a year ago
Did a fantastic job on my 2015 Kia after a wreck on July 1st.. Only place I would take a car to be fixed.
Joannie Harvey
3 years ago
Very nice and caring people. Will definitely use again. They done a wonderful job on the body repair. They went above and beyond.Service: Body & TrimService: Body & Trim
Lynn rose
5 years ago
extremely nice folks explain everything before hand car was done expertly ready when they said .Very pleased
Mike Williams
4 years ago
Partial pick up. Easy to communicate. Fair price. Excellent quality.
Legolas Yates
6 years ago
Very nice people.