Best One Tire - Cleveland Tire Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Linas Dapkus
a month ago
I got a quote from John Kirby for 6 commercial tires for our motorhome. The price was very reasonable so I scheduled installation for the following day. My new tires with balancing were installed within a couple of hours. Best One tire is highly recommended and has gained me as a new repeat customer.

  Jeff Ashley
a week ago
Great people to deal with! Personable, professional, and knowledgeable. Plus they have a comfortable seating area with free coffee :-)

  kerry lake
4 months ago
My utility trailer blew a tire and they were wonderful. Got it towed to their shop and fixed in no time to get me back on the road. Very helpful and so nice! Definitely made it easy on me.

  Chika Vin
2 months ago
I took my tractor-trailer here because one of my trailer tires keeps losing air every day. I got there, they put it on a jack, took out the tire, and found out the store I bought the tire from did not install the valve stem properly. They thinned it, put a cap on it, and had me on my way. They did not charge me for anything. I greatly appreciate it. Thank you all so much.

  Chris Atkins
3 weeks ago
Please make this your tire shop. I brought my wife s bookmobile from a little bookish bookstore to get the front tires replaced and John provided exceptional customer service and placed two new firestone tires on the bookmobile at a very reasonable price, and even gave me a military discount which I truly appreciate. A very large chain tire shop NTB in Ooltewah said they couldn t even get the front tires off and rejected the job and John informed me they came off with no problem. Cleveland tire has earned by business for life and thank you John!

  Jackie Brown
6 months ago
We had a blowout on our motorhome about 8 miles outside Cleveland, TN. After waiting 5 hours for a tow truck that never came we decided to drive to this location. We did ask if it would be okay to go to this location (closer than the Chattanooga location) and park overnight to wait for the tire (which had been ordered by their other location in Chattanooga). We met John Kirby at 8am the next morning and he told us the tire options he had in stock which were comparable to the tire on our RV and that he could have us on our way by 10am verses waiting 1 to 2 more day for the other tire to come in. We decided to go with John s suggestion as big rig tires are his specialty. John called us about an hour later to share concerns about the other tires so with his recommendation and very fair price we replaced all 6 tires. John and Paul did a fantastic job, Paul even worked through lunch to get us back on the road by 1:30 the same day. We are deeply grateful to have ended up at Cleveland Tire Center with John and Paul, true professionals that provide outstanding service. Highly recommend if you need big rig tires.Tim and Jackie Brown

  Janice Lands
a month ago
Took our truck to get a new tire, the mechanic just tore the locking wheel lug off instead of using the lug key, then tried to tell us it wasn't there, which we had just seen as tire had a nail is why we were there. Would never deal with these people again. It is very expensive to replace locking lugs.

  Dalina Reed
3 months ago
This place is more expensive than most places in Cleveland that offer the same services, however they have great customer service.

  Male Perez
a year ago
Bad place to do your lineup! They tell you a price over the phone and they charge you more when you arrive at the place! and when you want to ask a question they yell at you and don't treat you well! very rude old man! I do not recommend the place! bad, bad, bad, argue for nothing! and she gets defensive like an old woman! Zero stars

  Mark Lewallen
a year ago
I'm indecisive about the place. I've only been here 3 Times in the past 15 years due to the fact they generally find a way to lose my business. When I was a kid back in high school had a twin turbo sports car. I was there for an alignment because I bought the car wreck and fixed it. For some reason they thought it was necessary for an alignment to take it on a 14 mile test drive then brought it back put it on the alignment machine and accuse me of dukes of Hazzard(ing) the car because one of the shock towers were bent. Next time take another little toy in there for a four-wheel alignment they come off the rack. I get my receipt. They only done a two-wheel asked what was going on. They said they misunderstood that if they put it back on the rack they'd have to charge me for a separate two-wheel alignment at that time. There they were two different prices. Which leads me to my most recent time. Just a few days ago took my wife's car in for a four-wheel alignment. I literally just replaced the whole front end. Bushing's ball joints suspension everything put it back together. Took it in for an alignment which is 89.95 at the current moment and my bill was well over 100 simple math didn't add up so I look at the bill and there's a bunch of miscellaneous shop fees and an inspection that I don't recall asking for that I was charged for (now I am a auto technician so I understand what goes into these) however, there's nothing posted anywhere that I would be charged x amount of dollars for shop fees. I meticulously clean everything that I work on so I'm really not sure what I was charged for because I know they didn't even have to use a rag to wipe anything down because it literally left my shop to theirs for this alignment. Not only was I charged I didn't get a copy of the inspection nor did I get a copy of the specs of my alignment. I actually had to request a receipt.Now I did wait on the vehicle. Parking lot was not full. They were pretty quick about the job. At this moment I'm 200 miles in and have yet to see an issue and it tends to drive good. So I'll let you be the judge. More than liking this will be my last doings with them. But a heads up if you send your wife or kids to have work done on the fees and joy rides.

  Justin Cardenas
7 months ago
Had a bolt in my big truck tire. They got me in and out quick. 30-35 minutes and I was back on the road. Professionals all the way. Thanks y all.

  breanna robinson
10 months ago
John Kirby is a life saver! We blew one of our 5th wheel tires on the way to Bonnaroo and with 20 minutes until close, he let us come on by and performed the quickest tire change ever! We had called nearly 6 places already and were running out of time before everywhere closed, thank you thank you John!!

  Casey Stealey
2 years ago
I am so grateful for these guys! John and Roy took great care of me. I needed my tires rotated on my RV. They worked on my ride first thing in the morning and had me out in an hour! All the staff I talked with were very nice, the shop kitty was sweet and I felt the prices were very fair. I will be back if I have any needs for my RV and definitely recommend stopping in when you need help! Thank you!

  Matt H
a year ago
Cheapest prices in town and zero wait time and super friendly.I came in 30 mins till close needing 4 new tires mounted and balanced and they got me in in less than 5 minutes and were more than friendly to help me out.

  Dale Williams
10 months ago
Pleasant, knowledgeable, fast.Awesome!! Great job. Made it look so easy. Highly recommend them!!

  Gianna Monticello
10 months ago
We blew a 5th wheel tire on the way to Bonnaroo and called this place who had the tire in stock and changed it out 30 minutes before they closed. John Kirby hooked us up! Thanks guys.

  Nathan Warner
a year ago
Paid $1200 for pads and rotors. Had to go back three times thereafter because the brakes started squealing after each visit. By the fourth time, they wouldn t fix it. They said, Just drive it. I regret having ever trusted them with my repair and I ll never go back. Avoid this place like the plague. I now have to pay the same $1200 at another place.

  Caldwell22
2 years ago
I'm literally about to leave this shop as of this comment and I must say these guys are definitely worth waaay more than 5stars. Fixed a flat on my company's semi trailer, the mechanic was Joe and John was the manager on shift, not only was it ridiculously fast labor, a very short waiting period before they actually got me in and out. Less than 30 min when I was told it was a possible hr wait. I'm more than grateful for the service John and Joe provided and it was the most inexpensive job done on my biggest vehicle in comparison to any other tire shop I've been to in the country and even on my smaller vehicles. I'm so mind blown at the way these guys treated me and didn't know me from Adam...I literally felt like they were my own private personal mechanics...and though this is a lengthy review...I swear to you words cant describe the way these guys made me feel about the service they provided. Please don't go anywhere else if u in the area...go here asap!!!!

  Dave S
a year ago
Just like a lot of reviews read. Rude service advisors. It definitely has a non inviting edge about the place. My business with the place was small but I m glad this was my experience today because going forward I ll find a more professional shop

  Jakob Warren
a year ago
The only place I will take my vehicle for service! The younger salesman was very knowledgeable and helpful he really knows his stuff. The service was quick and the technicians did an outstanding job. They sure have my business and they should have yours!

  Jeff Martin
a year ago
Superb service! John and his team provided fast and excellent service when I needed it most on my motorhome - on a Saturday morning. I had a tire with a broken belt and I decided to replace all of them rather than taking a chance driving home with a single replacement. The Firestone tires John recommended are much quieter & smoother than the previous inexpensive set, and the tires (six) were mounted and balanced quickly so I could return to the road home. The tech team took time to show me the broken belt, and John provided useful information about tire pressure, which can be a bit challenging with a class C motorhome. Thanks guys!

  Jim Adair
11 months ago
John was very helpful and concerned about getting me back on the. Very pleased with the price and will recommendto anyone who'sthiss planyone

  Joseph Rodriguez
4 months ago
Great company runs on honesty and integrity

  Lisa Bustos
4 years ago
My daughter and 4yr granddaughter were traveling home and had a blow out. We were too far away to get to them. I called BOT and spoke to Jeff. He got me in touch with a tow company and then had the tire and techs waiting on her to install the tire. They stayed pass their closing time and made sure she was safe to drive home. She had a 5 hr. trip ahead of her. This company was fantastic and went above and beyond any experience I've ever encountered. Great Customer service. Thank you all for taking care of my family!

  Barrett Bowling
a year ago
I went in early this morning to get new tires before I went to work. Whenever I finally got to work I got a call they call saying that they put the wrong tires on my car and I need to come back to get the right tires. Whenever I showed backup they took my keys without saying anything told me it would be 10 minutes, it took 20, and then offered me nothing for having to leave work early and inconvenience to my own time for a mistake they made. I will not be returning for any future services. Customer service is impprtant and its very lacking here.

  Steve Rossman
3 years ago
Had the tires replaced on my wife s car today. I was almost certain that she needed brakes and an alignment. Was pleasantly surprised when I was told that she needed neither at this time and that they would keep an eye on them when she went in for a rotation after 4000 miles. It s so nice to not be sold something that I don t need. You don t see to many businesses with integrity anymore. So very glad that we decided to shop local instead of one of the many chains or big box stores. These folks will be our go to for all of our car needs going forward. I highly recommend them.

  Brittany White
2 years ago
I tell you what I will never go to another place other than this one to get work done to my vehicle. Jack was so helpful very friendly and explained everything and made sure I was ok with what they were going to do to fix my car. Homer was also very friendly! My car runs perfect now I wouldn't recommend another place.

  Martha Miller
2 years ago
No stars given This is the absolute WROST, most unprofessional business I have ever encountered. I was told by John the day before he could work on my husband s truck the very next day, just need to drop off around 8:00 AM. I specifically asked, are you sure you can get to it? I know it is on a Friday, so want to make sure it can get done. Don t need an appointment? Nope, just come on in and we will get you take care of it. So, my husband took off work, had someone follow him to drop off truck, then was turned away because they already had 3 other vehicles ahead of his. I called CTC and spoke to Jack who was cordial, and even remembered me calling and was not sure shy John would tell me to have it brought in just to turn us away. He said he would talk to him and vehicle should be able to get worked on. Finally, spoke to John and he was so rude and so argumentative, then when I explained how poor of communication the business had, and requested to speak to a manager he hung up on me. I called back and requested a manager or owner. The owner s son, Andrew called me back and was so defensive and blamed me! Took no responsibility whatsoever. We try to use small business, but unfortunately we had to use a chain company for his alignment and tires. Don t take your vehicle here Discount Tires is much better!

  Anna Gouge
2 years ago
We just moved to the area and were super leary of taking our car anywhere. This store is friendly and they go above and beyond to make sure you get the best quality of service that anyone could ask for. I would trust them with my car any day and a bonus is that the owner is top notch!

  Jesse Fable
a year ago
Incapable of a simple online order. All they need is the number the app provides but they rather run in circles avoiding what they actually need. Accuse you of cursing at their staff when you clearly didn t. And they want 15$ an hour