Mr Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Bianca LaBarge
7 months ago
went in to get my brakes checked because it was grinding, Vince checked them and said they were great! 40% on back 50% on front. and couldn't explain where/why noise was happening. I asked them to check the E brake as well, meaning they'd have to take things off to check... Vince didn't bother to do it correctly because he "would have to charge" even though we said to do whatever was necessary. we were prepared to spend the money to replace the brakes anyway.... my front pads are brand new so that's the first incorrect statement. I bugged my husband because thee noise kept getting worse and he took my rear wheel off to find the source of the grinding noise and low and behold... rear pads are completely gone. we went back to speak with the manager about what happened because that could have been a dangerous situation... Vince was rude, unapologetic and said he didn't miss anything and did his job correctly. he said we must have done something to it within 3 days of him checking the brakes. he's extremely arrogant and mouthy against a customer that's been coming there since 2007. HORRIBLE customer service and experience. I will never go there again and hopefully others will think twice before putting their lives in Vince's hands. The picture is the old pad vs the new pad. Where s 40% Vince??? Wish I could post the video of the grinding noise. All he did was look through the wheel and not check the inner. Laziness and unprofessional.

  Tom Barnett
a week ago
A great place to get new tires and other work performed on your vehicle. Staff is extremely helpful and work is done in a timely manner.

  ROD Condella
2 months ago
One of the most disgusting places I've ever seen in my life. The fact that they let the mechanics smoke in the shop it's unbelievable. Shop is constantly filthy dirty inside too. Dirt like never before. It needs a deep clean so bad it's just nasty as hell.

  Louise Farrell
8 months ago
We've been repeat customers of this business but recently replaced all 4 tires on our van before heading off on a month long road trip. Day 1 on our trip, one of the tires had a sidewall rupture. We called Mr Tire who said they would refund us the tire amount, we obviously couldn't keep the ruptured tire in our van for the entire month but they assured us if we took plenty of photos of the damage it would be fine. Upon returning home complete refusal to refund us despite what they had promised over the phone.Don't give this company your business, find someone more trustworthy who won't rip you off.

  Matt Dye
9 months ago
My wife and I took 2 vehicles to our local CO-Op/ Mr. Tire. The alignment, mounting and balancing of the tires for both vehicles was well done. However, they quoted us approximately $800 more than our regular shop for new CV axles and rack & pinion assembly. I also had one of the vehicles stop running twice at low RPM the very next day, when there were no previous issues. I found a vacuum hose under the beauty cover that was not connected at one end. It was not barely hanging on it was literally tucked under the passenger side spark plug wires. Did I mention that the other vehicle never leaked a drop of fluid until the day we drove it home after the having the new tires mounted? I would be ok with their tire service, but the other issues we had lead me to believe that at least one of their mechanics is not to be trusted.

  Nannette Wells
6 months ago
Always nice and attentive. I can't recommend them enough!!

  Sam Rutten
8 months ago
Would not honour warranty on a blown out tire because we couldn't bring it in. The tire failed at the beginning of a road trip and we were not going without a spare for a month. Disappointing.

  Daniel Whitehead
2 years ago
Not crowded, took care of my flat in 15 minutes tops. If you need quick great service come vist them . Also fair priced oil changes .

  Coquita S. Williams
2 years ago
I have recommended this place too several people. They staff has always been very friendly. I've been going there for several years . Keep up the great service!

  Carolyn Biter
5 years ago
Got right in for oil change, and friendly staff as always. Grandson was impressed with tire selection.

  Ann Trost
7 months ago
Everyone is always friendly. They're very knowledgeable and explain everything to me. I always feel comfortable and that I'm in good hands.

  Nikolay Sadykov
10 months ago
Excellent service. My flat tire was fixed in less than 15 minutes!

  WILLIAM KEIFFER
10 years ago
I have been taking both of my vehicles to Mr. Tire over the past year and a half. What has impressed me the most is that their prices are always reasonable and they always make me feel welcome when I bring my car in. They are always super friendly and honest about what my repairs are going to cost. I would recommend them to anyone needing repairs done at a fair price.

  Sally Hopalong
6 years ago
If this is the place beside Montgomery County Farmers Co-op, then these people are WONDERFUL! They're not JUST looking to make a buck, they honestly want to help you.I went there for the same reason that I went to Sears and Firestone for. I thought I needed new brakes on the back of my car. The gentleman, behind the counter had me sign the appropriate paperwork and asked me if I wanted any coffee or water? He offered me a seat in the small, but comfortable waiting area. In a short while I noticed another employee, with a tape measure, by my car. He measured something on all 4 of the wheel areas and came inside and spoke with the gentleman behind the counter. That man came over to me and asked me why I thought I needed brakes in the back? I told him of the noise it had been making on my side of the car and he explained that all 4 brake pads were a quarter inch deep. Practically brand new. Very little wear at all. He took the time to explain to me why one, or more pads would be making this noise. He also said that it may get a little worse before it stops completely.He gave me the paperwork and my keys, shook my hand and thanked me for coming to them.I told him that I would be telling EVERYONE I know to come to them with their automobile issues. And I have been!They could have changed my brake pads out and charged me the pittance of $108 plus tax, but they run an honest place. BTW, Sears and Firestone wanted a great deal more $$$ than $108!

  Krystal Laird
6 years ago
Absolutely amazing experience they worked with us and fixed our car no issues once so ever would definitely recommend them all the ones we spoke to was very nice friendly and always happy to help with any questions we had.

  Amy the CheshireCat
5 years ago
Wonderful service and even better prices. They found the trouble with my car and fixed it no problem. The staff are very nice and do everything they can to explain the problem and help you save on the solution.

  Adolf Martin
3 years ago
Actually at the small engine repair shop next door.both associated with Montgomery County CO-OP. CO-OP small engine shop one of the best available in Clarksville. Very reliable, fair prices, busy all the time, but always gives you a heads up on when to expect repairs to begin. Most likely 2.5 to 3 weeks out. Now handling Cub Cadet mowers, thank goodness. Great to have seller servicing product, as apposed to only sales and then contracting out to another repair shop. My experience is you get much better service when dealing with the seller. Auto dealers in Clarksville should follow this shops lead in satisfying customers.

  Nicole Session
5 years ago
I took my car to them because my check engine light came on. They did a diagnostic test on the car and let me know what the problem was. The guy told me that I needed a part and that the part was $350, he said let him know because he needed to order the part. He then proceeded to tell me that the part was kinda high it's usually half that price. So I decided to find the part my self. I called the Toyota dealership and found the part for half of what they wanted just for the part. My husband went to take the car to get the part put on. To our surprise they said they cant use the part from the dealership they need to use their own part. So you cant use the official part from the dealer for the car. However you can purchase a part from O'Reilly's and use that. Thank you but no thank you.

  Tina Lopez
a year ago
They were polite caring and gave me good tires for a good price.

  Maggie Salas
7 years ago
Worst customer service I've ever received , the manager was very very rude . I had an issue with the company and tried to explain the situation, he said i was incorrect and continuously said he did not care and after trying to make him understand he hung up on me. he works for customer service so i expected great service since all the reviews had set such high exceptions but in reality its all false. do not waist your time going here, they're not professional at all.

  Joshuwa Foran
6 years ago
Had to get a tire. Got two used in great condition. Had issues with my front tires they couldn't handle, they sent me to Mike's tires and it's been a hassle for me but they got me squared away and we're very friendly

  Gary Gomes
5 years ago
Great to get a free check on brakes and wheel alignment. Been there twice. They took real good care of me. I will be back.

  Darius Bennett
2 years ago
Fast friendly and reliable. Get there before open or there will already be 5 cars in front of you though lol, they stay busy

  Tylan Ward
a year ago
Very fast service! Had an oil change and tire rotation and was out in 20 minutes.

  Charles Murff
5 years ago
They do good work at a fair price. If you're going on Saturday you have to get there early because they close at noon

  dennis familyman williams
5 years ago
Came here to get my brakes done. So they went from 89.99 to over 700 dollars. They are over charging and don t give reason why. So now I have been waiting to get my car back from they shop for over 20 minutes WTH

  LaToya Clark
6 years ago
Customer service was good. Wait time was great and I didn't feel like I was getting swindled into buying something that I didn't need.

  Rose Breeden
a year ago
Got an oil change and air filter. No appointment necessary. Did not take long.

  Dale Leighton
2 years ago
One of the 7-8 known local business who sells ethanol free gasoline. This is also my go to place for maintenance which I cannot do myself.

  Carol Cloyd
2 years ago
Get ready to wait.it only took 2 hours to get my tire patched.better than getting a new one