Maaco Auto Body Shop & Painting

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ahmad Bedair
5 months ago
Brought my 4runner in to get some damage repaired. The whole team including Rhonda the manager was very friendly and helpful. Was given an estimate the same day and had the car back after 3 days. Requested the premium paint service with color matching. They did an excellent job. I actually can t tell that the car was repaired. Would definitely go back and recommend to a friend. They do quality work, as long as you re willing to pay for the service.

  sun flowers
2 months ago
The manager and staff are very nice people, however the work was not good, as well as the options for a solution. A not so nice word was keyed into my driver's side front and rear door. We agreed on a price and I took it in. They had my car over a month, which was fine because I had another vehicle to drive and the manager kept in touch with me to let me know what was going on. I was told the vehicle gave them a ton of problems when it came to color matching. I didn't mind if it took longer as long as it was done right. When I finally got the car, the word that was keyed into my vehicle was gone, EXCELLENT! The paint job, PRETTY GOOD! The fact that the paint didn't match and stood out dramatically on a 2022 car that I bought brand new, AWFUL! The fact that I had, and still have paint all over my moldings over my wheels, AWFUL! Damage to my moldings, AWFUL! Paint inside the door where it dropped and dried, AWFUL! A layer of dust covering everything under my hood, AWFUL! Black specks in the paint, AWFUL! Damage done to my mirror, AWFUL! Over spray inside the doors and gas cap, AWFUL! I'm so upset, Maaco is/ was a household name and I figured they are great at what they do but this job on the 2 doors and front and rear panels show lack of preparation before painting and I'm blown away that this was acceptable by them. I was told that because of all the work they put it that they took a loss and I'm sorry the job turned out to be harder than initially thought. But why does the customer have to bear the cost of that. I asked if they used the color code from the dealer and was told they had it mixed locally and it was mixed wrong. My question would be, so why didn't we have them mix it correctly? The solution offered to me was to bring it back and let them paint THE ENTIRE CAR! So, I see lack of preparation, paint drippings, damage etc. from 2 doors and 2 panels and the solution is for me to come out of pocket more and let you paint the entire car. So we're painting the entire car to match what color? The one the didn't match the original or the color i liked and paid for at the dealership? This is unacceptable!! And I'm not looking for a free paint job because during the time they had my car, I stopped in with my older car I was driving so I could get an estimate on having that entire car painted for my son and was given a quote that I said was perfect. Even let them know that when this one was finished I'd bring that one right in. I'm beyond disappointed in this shop and I wish that I had the experience as the other small few who were satisfied, but I'd be telling lies if I said that. Guess I'll have to eat this one and ensure no one I know goes here.EDIT: The response from the "owner" is a blanket statement which is used on other reviews as well. It suggests that they are willing to resolve the issue. The number provided is to the shop where the work was performed and there was no resolution offered when I did reach out. This let's me know that they stand by their work. Please revisit the pictures and see if this is something you would want to spend your money on.

  Mr Random Reviews
3 weeks ago
Had a great experience due to the staff and employees doing such a wonderful job. Rhonda has great customer service and is one of the reasons why i have returned 3 times to get multiple cars painted!

  Jacob Duvall
a year ago
Had a great experience at Maaco! They was very communicative, very friendly and honest , It s perfect to me! I was searching and searching for a place and most would not even touch it for under 10k and had a year wait time! I got a great cheap deal for this only $3600! While my truck before hand was not perfect and had rust . It turned out wonderful considering the condition, their work was amazing and quick ! This location has it going !Services: Painting, Body & Trim

  Dale Vegter
3 weeks ago
I was treated courteously and fairly by the staff; given a fair price, and delivered my truck back to me on time. The paint job was excellent and they even installed my new running boards. Thanks so much for the changes you have made in the last 1 1-2 years!

  Kasey Allen
10 months ago
We are so glad we choose to go with Macco! They gave us the best price and took care of the scratches and dents that was in our car. We highly recommend that you trust them with your car! Rhonda Bandy went above and beyond on her customer service. She made sure to keep us updated on the car as it was in process. She even made sure to include my daughter which made our experience less stressful with a toddler!Service: Painting

  Preston Dyce
a year ago
Repainted my 91 suburban. I told them upfront I wasn t looking to make it a show truck, but just wanted a nice looking paint job. Absolutely floored with how the truck turned out! The customer service was amazing sending updates and pictures alone the way, they had it done in less then a week and most importantly the guys did a near perfect job on the truck and close to show truck condition! 110% recommend them for any classic car/truck or really any vehicle you want painted!Services: Painting, Body & Trim

  James Wininger
5 months ago
Had my new bumper and fender painted total was 408.25 out the door, came out great and was done the next day, no runs, orange peel or over spray would definitely recommendService: PaintingService: Painting

  Ella Preston
3 weeks ago
The employees were courteous, friendly and accommodating in giving the best service for my car. They also provided a ride to and from my home when the job was finished. The job of taking the scratches off my car and painting it was done professionally and it looked practically new. Thank you for all you do and your service.

  kathy Fernandez
a month ago
I have had 3 of my cars painted at this location. The results have been amazing and the customer service is top notch. Rhonda is one of the main reasons I have come back everytime. The current crew is very talented. Highly recommend!

  AWaL D
3 weeks ago
Was a bit skeptical with Maaco in general, but very glad I came in. They did a phenomenal job on my F-350 crew cab. Not a single spot of orange peel, no runs, absolute glass ! Very impressed with the workmanship and the low cost makes it that much better, I ll be back for sure.

  dbrockelman36
a year ago
I went there about a year ago and was immediately disappointed when I walked through the front door. There was dirty, unorganized papers everywhere. If it's unorganized in the front where the customers can see every ounce, I could only imagine what the actual service could be like. Needless to say, I left and waited. SO GLAD I did! I came back about a week ago and met a lady at the front that, Rhonda, and she had completely transformed the front office to where there were about 4neat stacks of papers...and that's it. Beautiful! That was already highly impressive, but the show wasn't over. She asked the manager to come out and look over my car with me. I've never seen a manager do this, but he would point out everything he saw as he walked around and gave me a quote on each thing on the spot...like some kind of paint job a la carte. It was outstanding! This way I could decide what I wanted or could afford right there on the spot. Liberating to say the least. They had this whole paint job with door jams included, done in 3days! Whoever they have in the back doing the actual paint jobs is very good at his/her job, so without knowing their name, I thank them very much for their skills. Very pleased with this experience and this location. What a turnaround in every single aspect of the business. They bring a lot of credit to the Maaco name and I hope the corporate offices recognize this. Oh, and they send me pictures everyday of the car and where it was in the overall process-WHAT!? Awesome business!Services: Painting, Body & Trim

  Shaun Turner
a year ago
This was an outstanding experience with Macco, compared to the past experience with others I appreciate this job on my car. The Macco manager (Nick) painter (Dre) and detail crew (All) were all very detailed and played a pivotal part with painting my car to perfection. The best thing about the process was the communication, time management and clarity given by the entire crew starting with management. I would recommend Macco from this day forward for painting/repairing a car in a timely manner.*Pictures attached will take away from how great it looks when the sun/moon rays hit the paint job, PERFECT!Thanks again Macco (Clarksville, Tn)Services: Painting, Body & Trim

  David Ritchie
a year ago
* Update: Nick, the new manager, has redone the work I complained about to meet my expectations. He was very sincere about fixing the work on my car and stuck to his word. I would certainly do business again with this location with Nick as the manager.For $3,600, I would expect them to sand down more of the old paint before painting on the new paint. I had many chipped parts in the old paint and rough sections from sun damage. You can still see the chips of old paint and bumpy sections where the old paint was sun damaged. What did I actually pay for if the sanding was not done? 50% of the price is labor, and I feel like half of that labor was not really done. I feel like I am due about $750.00 of unearned labor fees. I even pointed it out while it was cooking. I think they tried to cover it over with thick paint to hide it.There was no manager on staff to talk to at that time. They don t answer your calls unless the car is ready for you to pick up. I made sure they documented the fact that I was not satisfied. I have painting experience from the military. This is not good work.Service: Painting

  BasicToast87
a year ago
Very skilled paint team! The staff was excited to work on my car. I had an amazing experience having them paint my car. I was provided updates on each stage up to completion. I look forward to working with them in the future!

  James Rye
3 weeks ago
Car came out looking fantastic! Would recommend anyone go here for paint work. Especially given they were half the cost of everyone else I got a quote for on a full body paint job.

  Joe LaVoise
a year ago
Nick and Rhonda were very easy to work with. My 2005 Dodge Ram 3500 Dually was in dire need of a whole body paint job. All of the top surfaces were faded and no clear coat left. I dropped it off on a Thursday and went on vacation for 8 days and picked it up when I got back. Everyone did a really nice job on my truck. If you had used Maaco previously you should check them out again. There is a new manager and his name is Nick.

  Glenn Kraft
a year ago
I don t usually write reviews but the amazing team at Clarksville Macco deserves recognition. Everyone I worked with from reception to management and technicians made me feel like my job was the most important. The manager Nick and his team are friendly, professional and fast. Lieghton (painter) did a fantastic job. They painted and mounted my F-250 camper shell. The shell looks amazing!This team truly went above and beyond my expectations. A big thank you to Nick and his team. I will recommend to all my family, friends and clients!Services: Painting, Body & Trim

  Charles Kelley
a year ago
they have a poor make ready team left alot of defects and did not prep the car for paint they only sanded and painted the car even when I paid for premium paint job and over 3000 for body work to be done. so in all they failed and when I went back to point it out I was told that they painted my car what else do you want us to do.

  Jason Fleming
a year ago
We are restoring my deceased brothers dream car (1983 Monte Carlo SS). We took it to MAACO to have it sanded, some minor body work and repainted the original color. The staff was wonderful and made my son s dream come true. It turned out awesome. A+Service: PaintingService: Painting

  Jon Barnett
a year ago
Highly recommend! Great service up front at the desk, won t break the bank, and most importantly they knocked my explorer paint job out of the park! I will attach before and after pictures.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Mudplayerx
a year ago
I spent over $3k here and the paint job I received was terrible. Here is a brief list of problems:1. Matte (not shiny) spots in scattered areas. Some areas very large.2. Swirl patterns ALL OVER the car. There are more swirl marks than before I went to Maaco.3. Bumps and debris chips painted over and left in the paint job.4. Areas where the old red paint job shows through the new black paint job. SERIOUSLY 5. Chipping/peeling. Some peeling started the first day I brought the car home.6. Excess paint dripping down left to dry on the finished paint job.7. Aftermarket decals painted over instead of removed. 8. Overspray on windows and trim.9. They sprayed the clear coat OVER a pebble about 1/3 diameter and incorporated it into the paint job. I s&@t you not.There are probably 20 more thing wrong with the paint job but you get the idea. These guys are friendly but they are novice painters.PS- in the second picture, look at the base of the windshield wiper and you can see where they painted a rock right into the paint job!Slightly up and to the right of that on the cleaner fluid jet you can see the old red paint showing through the new paint job.

  Steven Hollingsworth
3 months ago
Went above and beyond in making sure that their paint repairs matched the factory paint on my car without standing out. They did so well if I didn't know I took it in to get fixed, I wouldn't know it had been done because it looks factory.

  5ive
6 months ago
A friend recommended Maaco to me because he recently had his entire car repainted and it came out pretty solid. I was looking to put some stripes on my car and he was telling me they do pretty good work. I got my free estimate, scheduled my appointment, and took my car in on monday. I picked it up today and I am very happy with the outcomeService: Painting

  Ashton Dralle
a year ago
Amazing work and incredible people. Asked for a paint match for my tank and they got it 100% perfect while keeping me in the loop the whole time. Would definitely come back and would recommend!Service: PaintingService: Painting

  cecil hunt
6 days ago
Work was good some folks there lack customer service skills , but if your on a budget it worth going to them . Just inspect work carefully they will get it right for you

  T Mackins
3 weeks ago
What a great experience, the turn around time was super fast and the paint job looks amazing without breaking the bank!

  jason marquis
9 months ago
Miss Rhonda (the manager) was unbelievable to work with. I was unsure as to how Maaco would do as I previously had a sub-par experience with a different Maaco in a different state. I spoke to Rhonda on the phone and decided I would let them start by painting the hood on my prized possession (89 Mustang LX Hatch). I would then judge that to determine if I would trust them to paint the whole car. By the way, the other paint shops in town want nothing to do with painting my car as it will "tie up their paint bay too long". Rhonda said "bring it to me tomorrow morning and I'll have it ready for you before we close". What a great attitude! I couldn't get there in the morning so I dropped it off the Friday afternoon before the July 4th holiday. She called me at 130 on Monday afternoon and said "come get your hood". Talk about quick turnaround. Admittedly, I was nervous on my way (but optimistic based on my experience with Rhonda). When I arrived and saw my hood I was extremely overjoyed. They freakin' nailed it. I had them paint both sides of the hood and it is literally show quality. I am so impressed. And, while I won't quote the price she charged me...I will say she was extremely fair and took very good care of me. They will be painting my entire car once I have the time to get it over there.I really appreciate the work they did and they've made an absolute believer of me.

  King Jay
7 months ago
Had my Acadia repaired,I am absolutly satisfied with the repairs and the service.I can't even tell where my passenger door was ever damaged, the paint is blended perfectly, Thank you Ms.Rhonda !Services: Painting, Body & TrimServices: Painting, Body & Trim

  Kristen Probert
a year ago
My Jeep had minor damage from getting backed into, luckily mostly paint work. They were able to get us in during the few days my husband had off work and could lend me his truck. We felt they gave us great service for a reasonable price! Plus, the staff cared about my vehicle and making us happy. Definitely recommend Service: PaintingService: Painting