Hyundai Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amberlece Berman
2 weeks ago
Marvin Landry was attentive and thorough with my scheduled service. He also found a recall that needed to be done so we got that taken care of as well. I had to wait at the dealership this time and it took a few hours. I didn t anticipate the long wait but their new service waiting area was comfortable, clean, and relatively quiet for a busy dealership. Thanks again to Marvin and the service/maintenance crew!

  Deborah Kay Murphy
4 days ago
The Mazda Service Department did an awesome job of service on my SUV. They were fast, efficient as well as very well trained. They were able to answer all my questions. Thanks Taylor Bridges for a great day! I would highly recommend Wyatt Johnson for all your service needs!

  Todd Victor (zoomlens)
4 weeks ago
While the review came to me as Hyundai Service it was actually Wyatt-Johnson Mazda in Clarksville, TN. My appointment was schedule for 7:15am. The doors opened as scheduled. I was cordially greeted and interviewed per my service request on-line. I was escorted to customer waiting. The customer service area was clean and well stocked. I was kept informed of the status of my requested work and informed of suggested additional services. All if all I was in the facility from 7:15am until 10:45am. A reasonable length of time. I was satisfied with all aspects of my visit.

  Frostysleet16
a week ago
Customer service was great. However, $368 for an oil change and an ac cleanse is insane. Didn't put air in my tires, check other fluids. Didn't check breaks like I asked. I guess I gotta do my own oil changes from now on.

  Kimi Dove
a day ago
Great customer service from Jacob and Taylor. Simple oil change service, in and out with no hassle. Only glitch was the computer system, appointment made online was difficult to confirm once I got to the dealership. But, Taylor was able to help.Thanks

  Crystal Tholl
2 weeks ago
Absolutely thrilled with my recent purchase of a 2022 Outback XT, all thanks to the incredible efforts of Evans Dixon! From the moment we stepped onto the lot, we were greeted with professionalism, patience, and a genuine interest in helping us find the perfect car. Evans went above and beyond to secure a fantastic deal that exceeded my expectations. The entire process was transparent, efficient, and stress-free, thanks to his expertise and dedication. We couldn't be happier with our new Outback and the service provided. Highly recommend Evans to anyone in the market for a new vehicle. Five stars all the way!

  Tammy Green
4 weeks ago
Wyatt Mazda is the only place I want to take my SUV. They are always courteous and make every customer feel appreciated. Taylor and Ben are fantastic and take the time to answer questions and make sure you re happy with your service experience. And even when they recommend services I never feel pressured and get a thorough understanding of why or when something is recommended. Only suggestion is I miss the video of the inspections.

  Jeanetta Alexander
a month ago
I had my Mazda serviced at Wyatt Johnson Mazda today. Arrived at my appointment was greeted quickly and checked in for service. Ben explained everything that was involved in a 25k service and pricing. I really like the video that was sent to me of what they checked on the car and the results. Ben was very pleasant to work with.

  km mccullough
a week ago
Thank you for the ease of making an appointment in a timely manner and professional service.Thank you to my service advisor, Mr. Tyler Lucas for your assistance in having my Subaru Forester serviced, April 9th 2024.I appreciate your time and courteous customer service.

  Matthew Cole
a month ago
Recently moved to the area and this was our first experience with Wyatt Johnson. The staff was very professional, courteous, and quick responding when we arrived. The waiting area was very clean and the full staff was kind and focused on the customer. I highly recommend this location for your Hyundai Service.

  Chloe Sutton
a week ago
Our salesman Tyler Hawks is the absolute best!! He s very informative, friendly, and helpful. He listened to everything I was looking for and found a 2023 Kia sportage that had everything I asked for (and more!!) he worked with our budget and went above and beyond to help us get our maintenance appointments set up as well. Highly recommend! Thank you Tyler!

  Sara Vincent
a month ago
Marvin was great walking me around my car and letting me know what needed to be done. My car was able to get an oil change and a tire rotation is a great amount of time! Was informed of other items that needed to be done and I m now able to order new tires to get done that I wouldn t have noticed otherwise! Can t wait to be a Wyatt Johnson customer for life!

  Kari Larsen
2 months ago
I bought a used Sonata at Wyatt Johnson... a couple weeks after my purchase, it started acting up. So I took it to the service department. After a few diagnostics it was determined that I needed a new engine. Robby in the service department was relentless in finding the best deals, working with the warranty company, and saving me every penny he could. Super thorough, very professional, always pleasant. In the end, it didn't cost me as much as it could have. Robby even got me a deal on a rental. That guy should be promoted! He's the best!!! Even though this experience was not what I planned, and I feel a little opinionated about my salesperson, Robby absolutely did all he could to make it right. And I whole heartedly appreciate all his hard work and patience with me and my situation.

  Dane Matthew
2 weeks ago
World Class Service!! This dealership exemplifies honesty, and professionalism. My service advisor Olivia was very knowledgeable and listened ro what my needs were as well offering other services. Thank you !!

  Kushena
a month ago
This dealership definitely goes ABOVE and BEYOND every single visit. Bobby and Taylor are the absolute sweetest. Everyone is knowledgeable and super professional. And somehow they always still treat you like family. I wish I could give more stars.

  Nikolas Arroyo
4 weeks ago
My service experience was top notch. Marvin Landry explained the process and kept me updated while I waited. I'm satisfied with the price and quality of work received and will continue to get my service work done here. Thanks Marvin!

  Valerie Stefanow
a week ago
Absolutely amazing! The quickest and easiest car purchase ever! They made it so easy and smooth and even brought it to me! I would never buy from anyone else

  MauriceandKim Johnson
2 weeks ago
Robby William greeted me with warm welcome. He walked me around my vehicle for pre- inspection and then escorted me to the waiting area. I had a great experience. My vehicle was ready at the expected time and Robby kept me informed prior to.

  Sarah Hutcheson
4 weeks ago
Victoria was extremely knowledgeable, helpful and friendly showing us all our options across all the different brands. We didn t feel rushed to make a decision. I would definitely recommend Wyatt Johnson Mazda to anyone!

  Julia Lovins
2 days ago
Quick and convenient to use the app to book service. Nice lounge area to set at while I waited and was told it would take 1.5 hours and they were right on schedule.

  Amy Niesent
2 weeks ago
Brought in my vehicle for routine maintenance. Drop off was quick and my vehicle was ready within an hour. Olivia was my service rep and she was just amazing. I m glad to see service moving back to what it used to be.

  Heidi Welch
2 months ago
Poor. They repaired my Hyundai but kept it 4 weeks. It was a warranty issue, and the point of contact was Bob Fine. He was not communicative and would not answer calls. A very kind person in parts named Kevin found Bob to make him give me an update. I waited a full 10 days for parts, ( must have flown in from South Korea).

  Mark Kern
2 months ago
Quick and complete Subaru service with complimentary shuttles home and back (thru Lyft). I dropped my 2024 Outback 2.5L off for oil and filter change at 0745 and it was ready to go 75 minutes later. My service rep was Tyler--it felt like he cared, was respectful, and good to chit chat with. He hooked me up with a 3x oil/filter change and 3x tire rotation service package which will save some cash over the next year and a half. The lobby is also great as it has plentiful places to sit, snacks, and a coffee/tea/hot chocolate maker.

  Pam Bristow
3 weeks ago
Bob Fine was extremely helpful when I brought my car in for service. He explained everything to me and let me know how I was able to save some money with my future services with them. Thanks for all your help.

  David Archual
2 days ago
Lucy was excellent in helping us from the beginning of the process to the end. She reviewed the details of the car thoroughly, guided us through the sales process, and answered any of our questions.

  Heather Sanders
3 weeks ago
I called about my motor knocking to see if it was still under warranty. I spoke with Robby Williams and he stated that it was and to bring it there and leave it. It would be a process to go through. the process was for the mechanic to check it and then see if Hyundai would replace the motor. I expected to be a lengthy process however that process was really that long. The mechanic check in the motor and figuring out that it was a rod knocking. I was gonna need a new motor and submitting it to Hyundai and then approving it came back rather quickly. The next step would be waiting to get a motor for it and. I waited. After a week, they had a rental car for me and they were waiting The parts in the motor. It took about three weeks Altogether. But I have a brand new motor or a remanufactured, which is pretty much brand new and my experience with Wyatt Johnson. Hyundai of Clarksville was fantastic. Everyone there was great. The process was quick, rental car was fantastic, and I have my car back. Thank you Wyatt Johnson and Ronby!

  Marilyn Jackson
3 weeks ago
Took my Ascent for service on a Thursday morning. They weren t very busy so even with the extra jobs performed, I was out in just over an hour. My service tech Tyler was very friendly and efficient in his job.

  Louis Wahl
4 days ago
Service advisor Olivia Johnson did and excellent job checking me in she took me to the waiting area, she kept me informed of my service, the waiting area was very nice, very comfortable seating free coffee, bottle water & snacks, the new showroom is beautiful, bathrooms were clean, I would say it was a very nice experience.

  Lah Khu Paw
3 weeks ago
Taylor was so sweet!! She made everything easy and kept us updated on our vehicle!! Amazing service and amazing staff. They went over and beyond!

  Margaret Martin - Utley
a month ago
Excellent service at Wyatt Johnson Hyundai with Olivia and the service team. They did an efficient job and were on time. Easy to make the online appointment too.