Benz Care Auto
4.8 (18)
1509 Burns Ave #1a, Chattanooga, TN 37412
(423) 591-4001
benzcareauto.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Donald Evans
5 months ago
Mr. Lebron is hands down the most helpful shop owner/mechanic I have ever ran across in 24 years. While he wasn't able to aide me with the issue my E350 was experiencing, he provided timely advice, and guidance, over the course of a week of back and forth communication, which allowed me to find a solution to my issue. He put up with all my follow up questions, and explained clearly what I should try, and who to call to get me to the finish line. I appreciate you, Mr. Lebron!
Harish g
5 months ago
Highly recommended. Lebron is very knowledgeable ,experienced and excellent communication. Throughly examined my car and provided live details with pictures at every step. Very cost effective service compared to the dealer.
S Brandon
9 months ago
Benz Care is the best auto service/repair experience I ve ever had. Lebron is a Pro, he is thoughtful, professional, leading edge technical, transparent and communicates like no other Shop I have seen. He is a problem solver and really has the customers best interest at heart. He and Shannon run a well organized operation. I recommend you take your Mercedes there without reservation.
Gary
2 days ago
Super informative and helped me with a plethora of information when I was trying to get an inspection on a Mercedes! Would recommend!
Duane Johnson
5 months ago
Lebron is the best. He was very professional, and quick. He sent me updates on when he started and finished each job, making the process very transparent. Highly recommend.Services: Auto body & trim repair, Air & cabin filter replacement, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Brakes, Oil changeServices: Auto body & trim repair, Air & cabin filter replacement, Auto exhaust system repair, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Brakes, Oil change
erick gatica
a year ago
Highly recommend Benz Care Auto. I took my car for some mechanical problems and LeBron explained the situation to me, he is very professional and he is very knowledgeable. He kept me updated on every step to fix my car. and it was cheaper than the dealership. I wouldn't take my E350 bluetec anywhere else than Benz Care Auto. Thank you LeBron for the awesome service. Service: General repairs & maintenance
McGyvergirl
a year ago
I found Benz Care Auto through a Google search. My 2008 C-Class was in great shape but had an issue that would cost an enormous amount of money if taken to the dealer. I sent a text and called. From the moment they responded, I could tell I was talking to people who care. They took care of my issue right away and at about 60% less than what it could have cost at the dealership. LeBron knows his stuff! I firmly believe he can do anything related to my car. This week I had a serious issue, my steering lock went bad. Car was dead in the water. LeBron took care of it! Sends picks and texts of the work through the entire process. He s an electrical genius! He saved me at least $800 and maybe a LOT more. Fixing your Mercedes isn t cheap anywhere. If you have to fix it, fix it right, and try their service. His receptionist Shannon is awesome to work with too. She has been so patient and accommodating. I know I m gushing, but my C is my Baby and I wouldn t trust her to anyone else. Blessings to Benz Care Auto!Services: Electrical repair, Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Engine repair, Vehicle Inspection, Auto maintenance, Oil change
Cejas Stamey
8 months ago
Tried to reach out to them for repairs......extremely rude text messages back to my husband..acting like their privileged n were unworthy of there services. WOULD NOT RECOMMEND TO MY WORSE ENEMY!!.. Such a shame.... we were referred to them from there customer....... horrible horrible customer service!!!!!! Not a way to do busy for future business!!!!...
Miguel Zuniga
a year ago
Highly recommend Benz Care Auto. I take all my vehicles here for all my mechanical repairs and maintenances. Owner also advised you with any questions or concerns, uses high quality parts, very professional and honest.Services: Electrical repair, General repairs & maintenance, Auto brake repair, Engine repair, Air conditioning, Oil changeServices: Electrical repair, General repairs & maintenance, Auto brake repair, Engine repair, Air conditioning, Oil change
Johnny Sims
a year ago
LeBron is awesome he text me in showed me pictures every step of the way when working on the mercedes I will not take my wife vehicle no where elseService: Oil changeService: Oil change
Andy K
2 years ago
Absolutely fantastic service, I will never take my Mercedes anywhere else.. LeBron knows exactly what to look for and keeps you informed every step of the way, cannot overestimate the value that that adds to the service, my SLK came to me with so many problems that I was unaware of and felt... And LeBron helped me not just to fix them but first to put a name to them and realize the effect that they were having... Definitely a hearty recommendation!
G. E. Johnson
6 months ago
Very knowledgeable about older models and responsive to inquiries about services.
Yesenia Morales
9 months ago
Great service and great communication all the time answering all the questions you may have recommended Services: Electrical repair, General repairs & maintenanceServices: Electrical repair, General repairs & maintenance
Marvin Toney
2 years ago
I had a great experience with Benz Care Auto. They fixed the problem. It was very reasonable.
Ashish Kabir
2 years ago
Oh Lebron is awesome. Highly recommend this Indy place
Mike Huddleston
2 years ago
Very professional and communication was greatServices: Electrical repair, Auto engine diagnosticServices: Electrical repair, Auto engine diagnostic
James Caldwell aka sassy
2 years ago
Great service very helpful