American 4WD and Outfitters

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Copper Verkamp
4 days ago
Don t bring your car here! They cut my abs wires when changing my back bearings in my car and tried to pick them back together and now my ABS light won t go off. I found this out through another shop not even a year after they replaced my bearings. The new shops tried to reset my light, it wouldn t go off after changing my bearings, and they didn t know why so they looked into it and found that my wire had been cut and wired back together. I contacted American outfitters and they hung up in my face when I asked them to fix it! NEVER bring your car here!!!

  Cheryl Kile
a month ago
This place is awesome. Friendly staff. Good prices and just all around great atmosphere. They have replaced a transmission, alternator, and battery. My truck is running great. I will definitely be back!

  Hope Matison
5 months ago
From the moment I called to the point I got back my Jeep, the crew here was absolutely incredible. The knowledge they have mixed with the impeccable customer service, makes this staff a one in a million. I will most definitely use them for any service I ever need in the future.Thank you A4WD!

  Hunter Dinger
3 weeks ago
Amazing service, I ve gone to them a few times with questions, always trying to help and help save you money! Most knowledgeable place around about jeeps, any year or model.

  Charlotte H
2 weeks ago
I stopped by today to ask about a lift kit that came with my vehicle. The owner was patient in explaining and very knowledgeable . Even though I didn t get anything done, I would definitely bring my car there.

  Steeven Rosenberg
9 months ago
If only you could find a shop that had a Jedi Master level tech that could find and fix any problem on your Jeep Of wait! Right here . Thanks A4WD! Jeep drove amazing after the find and fix

  Nash Rambler
6 months ago
I found American 4WD by word of mouth at my favorite restaurant River Drifters. So far I have taken in four different pickups all for pretty involved repairs and even my Corvette for some very detailed custom work. Hands down in my humble opinion they are the best garage you are going to find around the Chattanooga / Hixson area. They listen to your concerns about your vehicle, they do a very in depth diagnosis and lay out all the options for you. And by the the time you and your vehicle leave there not only will you be back on the road better then ever but you will also make some friends too. Matt and Erika are super friendly and make it worth your time and money to go see them. I would recommend them to anyone. Bring donuts!!! Also be sure to check out one of the off road trips they plan every so often. I went and had a blast. Jeeps, trucks and even the occasional sports car they have you covered.Services: Transmission, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Auto battery replacement, Auto power window repair, Steering & suspension repair, Installation, Auto exhaust system repair, Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Electrical, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Transmission replacement, Side view mirror repair, Auto A/C replacement, Auto exhaust system replacement, General repairs, Wheel alignment, Transmission repair, Brakes, Auto battery maintenance, Auto tire replacement, A/C installation & repair, Auto windshield replacement, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Auto brake replacement, Battery, Oil change

  Julio Fuentes
2 years ago
Ever since I found this place I have not gone anywhere else. The environment here is great! They talk you through all the available options to see which one suits your needs best. Never been happier with the work done on my Jeep!!Services: Tires, Steering & suspension repair, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Oil changeServices: Tires, Steering & suspension repair, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Oil change

  Charles Wolfe
a year ago
I have had several Jeeps for the last 30 years. Lived all across this United States and had them repaired and serviced at many repair shops. (Never the dealership). 4+4 Outfitters is by far, hands down the best. Knowledgeable, very knowledgeable, accommodating, superb workmanship and very professional. Extremely pleased!!!!!

  Rebecka Thomas
11 months ago
I came in to see about some assistance with an aftermarket soft top. Matt was very helpful & knowledgeable. He offered to call Quadratec, where I ordered the top from to get the additional parts needed for me that were left off (a tailgate seal) or busted during install (the brackets on the end of the window bar). So happy to have stumbled upon this shop & I now know where to come in the future for any assistance with my Jeep.

  Justin Hunteman
a year ago
We purchased what we thought was a pristine JKU last summer. Shortly thereafter we realized what JEEP stands for! Matt and his crew helped us with the myriad of issues we inherited with this jeep. He's quick to lay out all the options when it comes to a repair which is awesomely transparent and helps in making decisions on the repairs/replacements. Just great people all around and very thankful for their work and advice! Great shop!Services: Installation, General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle Inspection, Wheel alignment, Auto tire replacement, Vehicle safety inspection

  Kimberly Seren
a year ago
It does not get any better than American 4WD. The hospitality and service are top notch. If you are looking for knowledgable top of the line technicians to resolve your issue efficiently and long term, look no further. You will leave this shop confident in their work and with a complete understanding of root issues. I had a complete engine overhaul (timing belt, water pump, seals, radiator, and so much more) Not one issue went unresolved. They stand behind their work. Two years later my vehicle is more reliable than when I first purchased it. Go see them and thank me later!Services: Exhaust, Tires, Auto battery replacement, Steering & suspension repair, Installation, Auto exhaust system repair, General repairs & maintenance, Steering & suspension replacement, Auto A/C recharge, Auto engine diagnostic, Auto engine tuning, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Auto A/C replacement, Auto exhaust system replacement, General repairs, Wheel alignment, Brakes, A/C installation & repair, Vehicle safety inspection, Auto brake replacement, Battery, Oil change

  Caleb West
7 months ago
Asked to install 3 skid plates. Said it would be an 8 hr job. At $100 an hr. There's no way. Then when they looked at my vehicle they said a couple hrs. Then they cancel my appointment and I rescheduled and aked tobe notified if its past 1.5 hrs-2 for them to stop and not do anymore cause theres no way im paying $800 for a 1 hour job. I was told to go somewhere else so. I as a army veteren and a 4x4 enthusiasts this place dont give a rip roaring what what about service or quality so dont use them.Service: Body & Trim

  Lee Hodge
2 years ago
These guys are awesome! I ve had Jeeps since 1997 but never modified one. They walked me through every step and made recommendations for the best (not the most expensive) options for my Jeep. They recalibrated the transmission so it shifts perfectly. It drives better than it did going in. They did tires, wheels, lift, and gears for my 2014 JK.Great work!!!!Services: Tires, Steering & suspension repair, Wheel alignment

  Sam Hunt
a year ago
The only place I will bring my jeeps. Come here and you will be diagnosed promptly and confidently. Issue will be resolved the first time and you ll leave feeling like family and confident to call em up if you have any questions in the future. American FWD outfitters will always be my go to.

  Scott Yates
3 years ago
I called about a tire installation on some oversized off road tires and they were able to get me in the same day. They gave me a price over the phone and then to do some extra modifications to make the tires fit, but stuck to price i was quoted. These guys are veterans and they go above and beyond to make sure you are taken care of in a timely manner. Good quality service and parts. Highly recommend checking them out for all your mechanical needs.Services: Tires, Body & Trim

  Bradley Schock
8 months ago
Incredibly helpful getting us sorted after a fender bender. They take the time to walk you through everything and give you options and a good transparent price! Will be going back!

  Howie Neely
2 years ago
Great owner and staff they do awesome work at a reasonable rate. Came to have a leveling kit installed found that struts were leaking. No sense putting a leveling kit on with bad struts. They installed them for free since they had to come off anyway. I'm back now to have headers installed ony ram now. Come see them for all of your automotive needs.

  Brant Young
3 years ago
Absolutely love American 4wd. Veteran owned business and they hire vets. The have done extensive work on my 07 jk. 4 rancho lift , drive shafts, t case , lockers, exhaust work, bumpers, shocks, clutch, transmission, bumpers, lights, arb air Compressor and body work. They also work on my Diesel truck. Great service and dependable. Stand behind their prices and product. They do not try to force me into doing extra stuff. Used them for almost a yearServices: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Wheel alignment, Brakes, Air conditioning, Brake service & repair, Battery, Oil change

  Gadget Jack
a year ago
I took my Jeep gladiator to them for an alignment after installing a 4.5" inch lift. I was quoted $180 after dropping it off I got calls on the hour about stuff that they claimed was wrong. about 5-6 calls. So we 3 way called teraflex to verify fitment and teraflex said that everything is for the gladiator and have employees that run the same exact setup after the call with teraflex. they called again saying something else wasn't fitting right. So I said go ahead and remove it all $800 in parts. After it was all said and done I ended up having to pay $850 and upon pickup the truck up the steering wheel wasn't even straight and it made pops and cracking noises. i messaged them on the way home due to they closed as i picked it up. They told me to let it settle and have to re adjust everything. also could no longer use my quick disconnects due to they installed it backwards after breaking the disconnect pin. well I had to drive to Florida like this and stuff came loose that shouldn't have. they told me that there is a charge for re tightening after going back and forth with them for a couple hours. they told me it wasn't safe to drive and bring it back almost 2 weeks later.I had the previous 2.5" lift installed at Tom's 4X4 and had no issues never had to re tighten anything never made any weird noises either. i used that lift for 5 months before going bigger.I will never go back to American 4Wd.Services: Steering & suspension replacement, Wheel alignment, Vehicle safety inspection

  Raja Bhandari
3 years ago
These guys provide quality customer service! I stopped in just to ask about a recommendation for a suspension lift and tires and while I was there I had a question about a possible loose battery terminal making my service lights come on. They pulled my car in for diagnostics, didn't charge me for it, ended up replacing the battery cables and airing up my tires while I waited. The fee was minimal, just for the part. They answered all my questions and didn't suggest any unnecessary repairs or services, unlike some places that will take advantage of an unknowing customer. I will definitely go back for any future Jeep needs! Highly recommend them!Services: Tires, Electrical, Auto engine diagnostic, Battery

  Sil T
a year ago
Jeep looks amazing! Thanks for helping me pick out my new wheels!

  mary whitmore
3 years ago
A wonderful group of knowledgable, and skilled in their profession, men. They were honest and upfront about everything, looking for all solutions possible. They are also personable and friendly, treating you like a long-time friend. I will only use them for my jeep repairs!! And, as they are all Veterans, they offer a discount to military/police/fire/ first responders...quite a treat on top of their beyond reasonable pricing.

  Kendall Flynt
2 years ago
They are amazing! I use them on a regular basis. I have a daily JLU that I am not afraid to to take in the woods. They keep me going and hit the trails with me and help me out. These guys know Jeeps and any rig for that matter. They are like family! Love them!Services: Tires, Steering & suspension repair, Body & Trim, Wheel alignmentServices: Tires, Steering & suspension repair, Body & Trim, Wheel alignment

  Jacob Ellis
2 years ago
They were able to diagnose and fix this very odd problem I was having with my vehicle. Something had fallen inside my tire and was causing a faint rattle noise below 10 mph. Very difficult to hear, but they figured it out within a few hours. Very fair prices as well.

  David Harris
3 years ago
I brought my rust box Cherokee XJ over to American 4WD & Outfitters for a 4.0 swap. The only word that I can think of to describe these guys work is, Impeccable! I really appreciated the attention to details that they put into every little part, piece and wire! It turned out better than I expected and it was at a very reasonable price as well! No matter what your needs be for your Jeep, truck or car. Rather it be a set of tires, an axle replacement or an engine replacement. These guys can do it with no problem and do it right the first time, the way it s supposed to be done!! Thanks Both Matts, Brent and everyone at American 4WD! You made one happy and returning customer!

  Peyton Sivley
3 years ago
The shop has an awesome group of mechanics, the professionalism and attention to detail is absolutely unmatched in the Chattanooga area, will always be my go to 4wd shop from now on!! Thank you American 4wd for what y all do best, helping get some mean looking vehicles out on these trails!! Keep up the good work boys! Services: Exhaust, Steering & suspension repair, Auto engine diagnostic, Body & Trim, Wheel alignmentServices: Exhaust, Steering & suspension repair, Auto engine diagnostic, Body & Trim, Wheel alignment

  Marcus Saba
a year ago
I have enough mechanical aptitude and experience with independent shops to know these guys are legit mechanics that can do whatever you can afford and run an ethical operation. They were really fast, easy to deal with, have way better rates than any other shops I looked at, veteran owned too.

  Regina Highfill
3 years ago
Matt, Richard and the rest of the crew at American 4WD & Outfitters are amazing they make you feel like family. Ol Yeller got new tires, suspension, gears, and lockers. We are loving it.Services: Tires, Steering & suspension repairServices: Tires, Steering & suspension repair

  Seth McKitrick
a year ago
They did a great job on my truck. Helped me pick out what I wanted done and hooked it up! The truck looks and rides great thanks.