Offerings
- Oil change
Amenities
- Mechanic
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jon dickson
2 years ago
Never heard so many lies in one time frame. Claims he has a six bay shop downtown,, it doesn t exist. He paints in a mildew dusty garage bay. Promised a deadline, didn t meet it. Ignored phone calls and text. Ruined a $30,000 dollar car. Had to rehire someone to fix it at double the cost. Do not use this business for anything. Not even changing your windshield wipers.Service: Painting
Denise Hallowood
8 months ago
Terrible place, Do not trust them!! I called them to come get my daughter's car after it went into a ditch. It was not fully wrecked. However, the front arm snapped and the radiator was messed up. Everything else on this car worked before I brought it to them. Every week they tell me it's ready and to come pick it up.. Each time I bring it home something else breaks and they keep asking for money. Total scammers!! Now 6 trips later, check engine light is still on and now AC is smoking!! I will not go back to give them any more of my money!! I will take it to someone else and find out exactly what they have done. My daughter is 16 and how can they do this to a kids car. I am already worried about her being a new driver but now I have to worry about what they have done to her car that puts her at a greater risk!!Also during this time my husband had them fix and bleed his brakes. $350.00 later they said come pick it up, it's ready. Breaks were not bled and in the same condition as when we brought it.STAY AWAY!!
Jim Cowan
2 years ago
Just picked up my daughters 2010 Honda Accord from Ed at Ballenger's Auto Body in Carthage. Best body shop experience I have ever had. No fancy showroom, no comfortable waiting room and it is a bit out of the way from Lebanon, but none of that matters. Great job at a very fair price. Couldn't be happier with the work or the people. Ed looked at my car in Lebanon on Tuesday and we got the car back on Friday (same week). Amazing. Highly recommend giving Ed a call.Service: Body & Trim
Crystal Chambers
a year ago
Serpentine belt broke on my explorer on labor day in a parking lot. Called and they were open, he even came out with a trailer to tow my vehicle to his shop. Him and his employees did the repair right there on the trailer and had us up and going in no time. Super nice people, very reasonable price. Much appreciated!
Stephen Burrum
a year ago
Took wife's car here after an unfortunate incident with a deer & thought all was good until we realized the headlights no longer match, the bumper started falling off, & now just dropped $650 for a new radiator at a place to fix his shady work. The condenser he charged my insurance for was never replaced & ruined the radiator! All cheapest parts he could find & had to fabricate his own methods & clips to hold bumper on. Which is falling off again. He'll be lucky if I don't hire an attorney due to his shady work. Definitely stay away from this rip-off!!!Service: General repairs & maintenance
SweetAnnie Pey
5 years ago
I recently had my engine replaced by Ballenger Auto Repair. They did such a wonderful job. I am so grateful for the owner s help. He came and picked me and my brother up when we were stranded on the side of the road. He gave us an honest price on a new engine and did above and beyond the work required to get the job done. I HIGHLY recommend this business. They do excellent work and the owner is a great guy to do business with. :) When I came to pick up my explorer he even had the outside cleaned and polished the wheels. It looked like a brand new vehicle inside and out. He kept me informed every step of the way while replacing the engine and troubleshooting any issues. I am so happy with the quality of work done. 100% recommend this business to anyone in the area who needs auto work done.
Kista Dickens
a year ago
Sadly a single mom traveling to her destination to start a new in a older suburban had issue stopped here for a basic tune up was told her ball joints needed replaced, with no knowledge in mechanical work she trusted this shop. She had to stay in a motel for 2days for work that was said would be done the next day. Of course her life issues isn't the shops problem but after being charged for a basic tune up some spark plugs and ball joints$1250 is outrageous when she was told$65 hr and this job definitely shouldn't have took 2days especially when she was told just 1. She was seen a mile away to be scammed. This is horrible to take advantage of a lady not knowing anything about cars. The worst type of mechanic is a dishonest one.Service: General repairs & maintenance
Sass Cass
a year ago
I am not sure how good their work is but they helped my son and his buddy that were stuck on the side of the road. They were turned down by one auto shop down the road because they were "done for the day". These boys are 20 yrs old. They were headed out camping and 3 hours from home. It was late in the evening and it was 100 degrees outside. So in my eyes, this place is 5 stars!!! Pretty sure they were also there past closing time so THANK YOU for getting them going again.
Brady Mancel
4 years ago
Edwin and his workers are professional and they took care in providing a quality repair. He fixed my 35 year old hot rod that needed lots of body work and fresh paint. I was able to check in on progress during the repairs and always felt welcome when I would stop in. The car came out looking glossy and as new when he was done!
Jim Cavill
2 years ago
I have been coming to Excellence Auto Service for over 10 years. They have helped me maintain my my Toyota Corolla 2014. Erwin the owner always gives me a great price on repairs.Services: Auto engine diagnostic, Engine repairServices: Auto engine diagnostic, Engine repair
Leonard Mukuhi
2 years ago
My vehicle had been bent beyond repair. Edwin told me that the repairs could cost anywhere between 8 - 10 grands. Besides other body shops had said that it would be impossible to get the car repaired.I ended up paying a total of 2400 dollars; at the end my vehicle looked like new. Edwin fixed my vehicle with skill and craftsmanship that even the car makers could not match.My final verdict: Edwin deserved my business. Not because of some window dressing but because he did the job he stated he would do and did it wellServices: Painting, Auto engine diagnostic, Brakes
Lashawn Donnell
a year ago
Edwin was very professional and helpful not to mention the best prices in smith county tennessee in general he is on time accurate with his work and keeps you updated . Even stayed at night to fix it so I could make it to work in the morning 5 stars isn t enough 10 out 10 recommendService: General repairs & maintenanceService: General repairs & maintenance
dana strait
a year ago
Rips single women with small children off!! 1,200.00$ for tune up and ball joints!!??.. no receipt no invoice either!! I say give her back every dime you took from her!!. Since her car is still not fixed..what lowlifes!!
Vettechyprepper
a year ago
Did you seriously take advantage of a single mother by charging her over 1200 for ball bearings and a tune up ..?? You thought unethical behavior wouldn't have repercussions because she was going thru on her way to a farther destination.. car is still not working correctly and u let her drive away with two small kids . Shame shame SHAME ON YOU !.
Greg Johnson
3 years ago
Needed the fairing on my Road King repaired from stress cracks in the fiberglass, repainted and clear coated. The quote was fair but the results were great. Looks new again. Turned it around faster than I thought they would. I'd use them again in a second.
Ashley Rich
4 years ago
I went to this guy last year and only a couple of months after getting repairs done to my car, the paint started to peel for no reason and I lost my wheel well cover because it wasn't put on properly. It looked amazing at first but later I saw how awful the job really was. I wouldn't recommend this place after that.
Curtis Ep
a year ago
$1250 for ball joints. Single mother traveling across the country with 2 small kids! SHAME ON YOU. Sure wish I had your mothers info I'd call her. Karma, what goes around comes around.
Ric McG
a year ago
Complet con artists ripped off a single mom with child for $1200 for ball joints and a tune up. Edwin/Eddie needs to make right with this poor lady!
Patricia Merritt
5 years ago
I just picked my vehicle up today It drives like a Brand New One He did a great job on my vehicle Hes Honest and a Professional Mechanic THANK YOU EDWIN AT BALLINGER AUTO BODY AND REPAIR He replaced my motor. Did a excellent job
Chris Scholl
a year ago
Communication with with the owner was great and work was accomplished in timely fashion. Thank you and your guys for helping get my truck fixed to be able to get back homeService: Transmission repairService: Transmission repair
darwin forte
a year ago
Heard how shady of a place this is. They like taking advantage of single moms with kids. Way overcharged by 350% glad I know my parts and what it should cost.
Saul Mendez
2 years ago
Great auto repair shop!!! The people are so friendly and always go above and beyond to help with any issue my car has. My favorite shop in the area....Services: Car scanning, Oil changeServices: Car scanning, Oil change
Joshua Pendergrass
a year ago
The folks at Ballenger' were fast did great work at a great price. Would recommend to anyoneService: Auto body & trim repairService: Auto body & trim repair
Bethany Holmes
a year ago
They rip single mothers off. Con men! No invoice or receipt!? Wow. Totally the work of con-artist.
Tina Patrick
a year ago
Unreal - charged a single mother $1200 for ball joints and a tune up. You re disgusting
Smash Squad
a year ago
Horrible service car is still not fixed. Ripped me completely off!!! PLEASE AVOID THIS PLACE!!!!!!
Diego Carmona
2 years ago
Awesome service and best price in town with parts and labour.Service: Body & TrimService: Body & Trim
Matt Davenport
2 years ago
Great service and very quick to get us back on the road!Service: Auto engine tuningService: Auto engine tuning
Kile Whited
a year ago
This place will rip you off! Stay away from Edwin, or Eddie.
jared fox
2 weeks ago
Great service