Lakeway Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kalin Mullis
3 months ago
We are visiting from FL and our truck started to make a squeak sound. We took the truck in and we re taken care of very well. Joe got us in the same day and we had our truck back in about 1.5 hours. Joe and Rihanna took very good care of us and were so friendly. Would not hesitate to recommend to anybody.

  Matt Stauffer
2 months ago
At first, i was excited but yet skeptical on me moving here from out of town .But i have to tell you all this place is everything and more. I made a good choice!!

  Angela Hooper
4 months ago
Ran into Lakeway today to get a replacement bulb for my Gladiator. They had it in stock and actually installed it for me. Great service!

  Amanda Islambouli
5 months ago
Great place, well staffed. Did my oil change the same day I called and asked about one!

  Lindsay Busbee (nursebuzz)
a year ago
Excellent auto care! Drove my truck up to check the battery and they came out to check and even jumped it for me when it wouldn t restart. Ended up needing a new alternator, and they got me scheduled quickly for an appointment in the same week. Weren t pushy for sales/products. Fixed me right up and got my truck back on the road quickly! Highly recommend for a top local auto care choice! Thanks so much to all the guys at Lakeway! I ll be transferring my future business here!!

  Jessica
7 months ago
They didn't have the cell phone power bank I was looking for but they were very polite and helpful. Also they do have all the basics and beyond.

  Lance Taylor
8 months ago
This is a downhome parts store with a wonderful service department in the back these guys always go above and beyond to help all their new customers I'd give them 10 stars if I could, support small business guys keep these guys alive!!

  K&N Painting
a year ago
Had some work done on my truck here & I can honestly say they are the best mechanic shop I have been to. Very trustworthy & will fix your vehicle at affordable prices in a very timely manner. I have been here multiple times and every time I have been I have always been very satisfied with their work!! If your looking for a good trustworthy mechanic this is definitely the place to go!!

  Morgan Perry
a year ago
Super friendly staff; always feel taken care of when I go in to get my car serviced. Overall, the most reasonable prices and reliable work.

  The Wilfords
a year ago
I buy parts from them pretty often. They actually know their stuff and are very helpful figuring things out. Reasonable prices and they get old parts for old card and trucks in pretty fast.

  Scott Bailey
2 years ago
Wayne, Gordon and Jim always treat you like they have known you all their life. Friendly, Professional and fair prices. They replaced the engine in my 13 300C.

  Cheryl Blevins
a year ago
These people are CrooksDon't take your car here.Paid $108 to get the air chargedStill blows out HOT air..He said the compressor was weak...my question is why would he even charge it its weak..Better business Bureau needs to know they rip people off...REPEAT DO NOT go there!!!!!

  Maggie Murray
2 years ago
This is a "Mom and Pop" style auto parts store that still has everything. These fellas were super helpful and went the extra mile. My husband works out-of-town and wasn't home to help, so one of the gentlemen working there, came out, inspected my vehicle, and sold me the correct part. Forget O'Reilly's, Auto Zone, or Advanced; I'll be going here from now on!

  redsealh
a year ago
Was quoted 3 different prices for the same job. I was cheated and ripped off. I will never go back to this shop again.

  Ray diaz
a year ago
I would say that they are very nice people, and I have no complaints and I'm happy I used their services.

  Michele Bertalan
a year ago
If I could give a negative star I would !! This place was horrible!! Do not go there !!!first , had my jeep towed there. Had to wait over 45 days for a part to come in.. then waited another 2weeks for them to install it. Went to pick it up, and jeep now will not start. I guy came out to look at it. He did not even know how to jump a car !! Really !! Also they took off the back jeep tire and took it !! I had to ask them where the tire was!! They rolled it out of their garage, and placed it in the back seat. I can not believe they were going to keep it!! I payed for it!! Finally got the jeep started, drove off about 2 blocks and the car slammed to a stop and gammed up!! Will not move!! Had to call them to come get the jeep again !! Told them to fix it again!! Another month goes by, finally get my jeep and now it still does not drive correctly, will not make turns all the way. This place is horrible!

  Matt Edwards
5 years ago
Very friendly staff and great parts store. However, I cannot reccomend them for auto repair. They had my car for over 2 months to fix an issue and every time I called to check on it, I was promised dates and times that it would be ready and when I would call several days after the promised date, I would be told something else was broke. In the end, I had to physically go to the store to find out they took my engine apart and accidentally caused it to need a new motor. It had been that way for some time and I received no phone call. They are very kind, but their customer service in working on cars drastically needs improvement. I unfortunately wont be returning.

  Miranda Upton
7 years ago
We've been in Bristol for 3 yrs and have come to Lakeway for auto service for our 3 vehicles. The only time we had an issue was when they installed a defective part.They fixed the problem at no charge. I also appreciate their letting us know if they see an issue that would need to be addressed in the near future. All our vehicles run great under their care, including our 20 yo Neon. Its nice having an honest mechanic you can trust.

  Mike Bowman
2 years ago
Real honest group of folks here. Trouble with your car is never fun, but it's good to know there are honest guys like this that will do what's best for you and your vehicle. Look no further than lakeway.

  Kimberly Booher
4 years ago
BEWARE DO NOT USE FOR REPAIRS!!!! My coworker was taken by this shop recently. Went in for tires ended up with things underneath smashed that wasn't damaged before she went there. They refused to own up to their mistakes. Years ago I had rotors replaced by them only they didn't replace them and refused to produce my old rotors because well they were still on my car. Don't find out for yourself how much they can rip you for just go somewhere else.

  Moore Family
a year ago
If you could give no stars I would because my Grandmother spent almost $1,200 and her car still isn't fixed people don't go here horrible people!

  Melissa Feagins
2 years ago
Great mechanics. Reasonable prices. They're always busy, but they are worth the wait if the repair isn't an emergency.

  Sue Rowlette
5 years ago
Everyone at Lakeway Auto is awesome...If you have any needs just holler at Jim Gentry or one of the super knowledgeable staff for any automotive need you may have. Great service prices as well!

  Phyllis Stiltner / Turner
5 years ago
Really good about getting parts you need for your car quick if they don't already stock them. Good people work there, family owned and operated.

  Darrick Mckinney
a year ago
My ho to shop for auto parts. Love the service I get here

  dale pensinger
10 months ago
Friendly, knowledgeable staff, guaranteed parts and labor. Getting hot,stop by and have your AC and fluid's checked before summer set's in.

  Ben
8 years ago
Every month seem like there was something wrong. And one day I went there do fix vibrating and when u went to pull out wheel feel off and they made me pay for it when it was prob there doing. I also hard a lot about this place to.

  Lynn Peters
3 years ago
Had to replace back rotors brakes and wheel bearings. So friendly and great one day service. Thanks guys, you are Great!!!

  Charles Carter
2 years ago
I had a 2007 pt cruiser that they told me it jump time and had know compression I sold the car to a man who had it look at they replaced to fuel pump so now am out of a car sounds like they need to stop lieing to customer!!!?!?!!?

  Don Lowe
5 years ago
They have everything tio be a little family business and will match any price i love getting parys hear cause i do my own work.