Quality Motors

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Hank Darnell
3 years ago
Troy and Scott worked with us to end our search for a "unicorn" Ford Flex. We looked long and hard for a specific color , specific options and EcoDrive (twin turbos). They had the exact car we wanted and were able to reach a price that the big dealerships and internet sales could not compete with. No hidden prices or added services (I am looking at you Infiniti of Kansas City). A snow storm made it difficult for us to go to the sales lot. They were very helpful and met us half way to deliver us our car on New Years Eve! The car was beautiful and we recommend to any one looking for a car to include Quality Motor in their search. Happy New Year and thank you for your excellent service! We could not be happier!I have added some photos of our purchase and my happy wife driving to work on the first day back from the holidays.

  Brandon Buol
10 months ago
I bought a truck from them and had the check engine light pop on three days later. How convenient truck was bought as is. Sketchy business do not recommend them.

  jon doe
a year ago
I bought a car for my son from this place in September 2022, they told me the car had a small oil leak. Guy I spoke with said he didn't even see any spots underneath the car it was so small. I bought the car and as soon as I got back into town and filled it up with gas, the car over heated. Turns out it has a blown head gasket, so the car is a lemon. This dealer has a mechanic on site so they had to know this car was a lemon, just threw away $4650. NEVER DEAL WITH THESE GUYS EVER!

  EA Auto
a year ago
They replaced valve cover gaskets on my Escalade and one of them wasn t fitted right. I don t hold that against them because they fixed it for free. But when I went in to have more work done on it they refused service because I was late to the appointment . They wouldn t even let me leave the truck so they could work on it later or a different day. Guy was condescending. You re providing a service, that s not how you treat a customer ready to spend thousands at your shop.Service: General repairs & maintenance

  Sarah Sullivan
2 years ago
Great dealership! I bought an SUV that I realized had a bad headlight a few days after purchase while driving at night. I called them to get it fixed and they repaired it for free! It ended up being expensive to fix and they gave me a loaner vehicle to use while they fixed the issue. HIGHLY RECOMMEND. Professional salesmen and an awesome mechanic.

  Courtney Taylor
2 years ago
We had a good experience buying an SUV from Quality Motor. The SUV started acting up after we got it home, we called them and they said bring it in and our mechanic will take a look at it. Quality Motor covered the costs and didn t charge us to fix it (it ended up being a very costly repair too!) We will do business with them again.Service: General repairs & maintenanceService: General repairs & maintenance

  Kristi Baron
2 years ago
I've been doing business with these guys for about 12 years- excellent cars at an excellent price and honest service and maintenance. If I can talk my hubby into it, I'll buy yet another Quality car! (got my eye on one!) :-)Service: General repairs & maintenanceService: General repairs & maintenance

  Erica W
6 years ago
Troy sold me a used Kia. He was great about answering questions. I went in knowing exactly what I wanted and left with a new car within an hour. The car was a great price, and I got a trade in credit much higher than I had been quoted elsewhere. Very satisfied!

  Riley Peters
4 years ago
I bought my first truck in high school from Troy and loved it. He also helped me sell it once I graduated. Bought a Jeep in 2017 and have had no issues with it, whenever I need a fix or windshield fixed I can normally get my car in right away.

  Bill Hartwig
3 years ago
Bought a clean used sedan all online/over phone. Car was exactly what Troy said it was. Minor title issue (not Quality's fault) but Scott and Troy took care of it, sending new title via overnight mail and included refund to cover small late penalty incurred by me upon licensing car.

  C G
4 years ago
Had my first experience with Troy and Quality Motors this week and was beyond impressed! Excellent customer service, an incredibly fair deal, and went the extra mile. Would absolutely do business here again!

  dale clark
4 years ago
Troy and Scott have your back! Two days after inquiry they had the exact model, the exact year, the exact price (even the exact color!) vehicle that I requested, checked, washed, vacuumed, and waiting for me to drive away. It simply does not get any better than this! Thanks guys!

  Mia Quain
7 years ago
We broke down in Vermillion 500+ miles from our home in Arkansas. The guys at Quality Motors fixed us up the very same day and let us hang out in the dealership while we waited. The work was also done wonderfully and we made it home safely.

  Scott Brown
5 years ago
My elderly dad bought a pickup from them. Drove all the way from vermillion ro Sioux city with no sway bar attached. Very dangerous to say the least, easy fix. But obviously they did not want to crawl under the vehicle and inspect it. Buyer beware!! Terrible used car lot!!

  Crystal Colling
4 years ago
Being a parent sending their child to school away from home, it's nice to know there is an honest shop that can help in a pinch. I made a last minute call for a repair to my child's car and they were able to accommodate me within a few hours.

  Chad Borns
a year ago
Had a brake fall off. Pulled in at 3:30 and they got me in and brake replaced in an hour. Outstanding service and very friendly. Thanks a ton.ChadService: General repairs & maintenanceService: General repairs & maintenance

  henry rezac
7 years ago
my wife and i have bought and traded 5 or 6 cars from Troy in the last 2 years.Even sold 1 back to him.Always got a great deal more then fair trade in value and Kevin in the service dept is great.

  ArcTheLad Braves
4 years ago
We recently bought a car from here and drove it back to our trusted mechanic and he told us the leaks in the engine were obvious to see and the dealership knew and covered them up when we bought it.... cost $1,370 in repairs after buying a car they assured us was a great car with no problems.. we were partly in the wrong for not having it checked out first and assuming this dealership was honest and nice.. will never go back here again and tell everyone I know to never buy a car here horrible and dishonest people.

  Devon Foresman
7 years ago
Told me it would cost no more than 35 dollars to change my oil. They changed a filter and put the more expensive kind of oil in my car without informing me or asking. When I went in to pay it cost over 70 dollars...over twice what they told me it would be! When I asked why it was twice what they told me it would be the guy was extremely rude. Worst customer service I've ever experienced.

  Nick Slattery
a year ago
The Team at Quality Motors is helpful and energetic about helping our fleet of vehicles. We will refer them to any and all that ask about Quality Motors. Thanks Guys!!!Services: Auto windshield repair, Tires, Auto battery replacement, Steering & suspension repair, Auto glass repair, Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Auto detailing, Wheel alignment, Vehicle safety inspection, BatteryServices: Auto windshield repair, Tires, Auto battery replacement, Steering & suspension repair, Auto glass repair, Auto water leak repair, General repairs & maintenance, Auto engine diagnostic, Auto detailing, Wheel alignment, Vehicle safety inspection, Battery

  ethan manning
6 years ago
A+ customer service a+ mechanics, friendly and fast service. No BS excuses, no money hungry sales reps, easy place to drive in & out. No people run out and bother you when looking around. Very very CLEAN place to be.

  sandra braswell
3 years ago
I had my car towed there Wednesday and at 1030 the next day it was fixed and they came and picked me up. Very nice people. Thank you so much

  Michelle Rogge Gannon
6 years ago
I bought a car from them in June and had an excellent experience. I was treated fairly. I'm very happy with the car.

  Buddy Rezac
6 years ago
Troy is great guy to deal with. I've bought 6 cars from him. Kevin,the service guy,is a great mechanic.

  David Thiesse
4 years ago
I have purchased vehicles from Troy for 20 plus years. Top notch service department Kevin and Adam do great work

  Amanda Barta-Malsom
3 years ago
Car broke down during a road trip. Pulled into this shop for help and everyone here made me feel very taken care of. Definitely went over and above during a stressful time. Thanks guys!!

  Ashley Herrity
4 years ago
My last 2 vehicles have come from Quality Motors and have been both great running vehicles... just wish this one would die so I can go back and buy another!!

  Josey k
a year ago
Don't have the time say you're open and then not be open. Also try to sound happier when speaking to a customer on the phone.

  sean brady
4 years ago
I have purchased several cars from Quality motors and have taken my car there numerous times to be repaired, would definitely recommend.

  Steve Walters
6 years ago
Great staff...very knowledgeable in diagnosing and repairing your vehicle and...doing o my what is necessary. Honest business!