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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karen Estrada
2 months ago
Loved this location. Derrick is the nicest. Very knowledgeable. I am from out of state doing a road trip. He ordered my tires on Saturday morning and they were installed by early Tuesday afternoon. Would definitely recommend this location.
John Roberson
6 months ago
They charged me to balance 4 tires, but only balanced 2. The boss is rude, he called me a liar, even though the service manager verified that they charged me for work that they didn't do. Don't take your car here, unless you like getting ripped off.
Jessica Zimmer
3 years ago
Called all around Black Hills looking for new tire or even used. No one had my tires. Called here, they had new. Wait was not bad, would love to hear next time an estimated time frame as machines weren't taking my cash and I was thirsty Tire for price wasn't bad. Staff was friendly. Clean sitting area and restrooms. Antibacterial SOAP + TP . Would go here again . Won't go where I went before as warranty was a joke. Tires were purchased 2 months ago on sale. They wanted 2x what i paid for 1 tire. Hmmm. No. Would recommend to others. Price was decent. Little mark up on tire but balance and mount for under $15 made up for it. Overall satisfied with my experience.
Jeff Davis
7 months ago
I was a little disappointed with my service today. Granted, it was not a straight forward repair. I made an appt for today last week and described the service I needed. Basically, test two serpentine belts for the best fit because the current one was too short and bypassed the tension pulley. SCREECH! Arrived for my appt and reminded them of todays mission. I added a small request. Please look at and adjust the hose clamp that is very close to the serpentine belt. They fitted the serpentine belt and i drove to my campsite happy as a bug! No more SCREECH! When I opend the hood for some other maintenance, I noticed the hose clamp. It was still very close to the serpentine belt! So, I grabbed my emergency box of hose clamps, cut it down to sixe and installed it myself. I did pay $75 for the installation of the serpenting belt. He had said when the appt was made, it was a 30 min job. I know that you pay for the whole hour so fix the hose clamp as requested. Not sure about returning...
Casey Besler
3 months ago
Glen and Derek are amazing!!! Always treat me right! Excellent tire shop!
Mark Krohn
11 months ago
Called to have a flat repaired. They responded quickly and had the tire fixed and ready to get back on the road. Cost was reasonable. Staff was competent and friendly. Thanks again
Leah Benjamin
a year ago
These guys are wonderful. I had to get four new tires and they got it done quick. I had a blowout on the interstate. So I was lucky they could help me out. No appointment, they handled it with respect.
Robert Wright
3 years ago
Very honest place! I have been here twice looking at huge bills if a tire could not be fixed. Twice now they have been able to make repairs and save me hundreds of dollars!.. cant say enough how trust worthy they are. Take your vehicle here!
Brittany Gassman
3 years ago
They were quick to help me, friendly, and they did not make me feel like I was completely incompetent when it came to understanding my vehicle. My tires were taken care of very quickly and with minimal stress.
Tommy Curr
a month ago
If you want it done twice. Go here
Greg Rolland
a year ago
They ve beat prices each time I ve bought new tires. A more comfortable waiting area would be nice but not a bad trade off
Sue Neufeld
a year ago
Appreciated the Service man came out after hours to change a tire for us. Quick, good service.
Kenneth Bushey
2 years ago
Excellent service for an out of state customer at Great Western Tire in Spearfish, South Dakota. Even loaded our tires after offering to do it ourselves!
TMWC
a year ago
Thoroughly unpleasant as they had no idea what was wrong with my vehicle.
Shawn Heisser
6 months ago
Over charged and work not done!
Ken Newton
8 months ago
Fun place
Mike Johnson
8 months ago
Great customer service
Billie Jo Byrd
2 years ago
Quick service