Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Betsy Sansone
8 months ago
We can't say enough about Mikkel! He totally saved the day when our AC broke, our generator needed some love, and we needed help with a towing issue! Yup, all three! He was quick to respond to our call, extremely kind, knowledgeable, patient, and his price was more than fair. Every town needs a Mikkel! Thanks so much!
Owen Bridgeman
10 months ago
Our class A's water pump quit on our trip up to South Dakota. Michael was recommended by the RV Park we were staying at. He is very knowledgeable, efficient and timely. I'd have given him a 5 star rating except I feel he took advantage of us for the part. I realize not everyone can match online prices but a $100 difference is over the top. Don't get me wrong I am grateful and pleased with his work. Just a little miffed about the price of the part.We returned to Custer this year and we were caught in a bad hail storm destroying most of our rooftop covers. Mikkel did awesome work and actually saved me money on the parts this year. Proud to change my review to 5 stars. Way to go Mikkel!!
Bob Dotter
9 months ago
I contacted True Grit with a brake problem on my fifth wheel. He was able to get to me at the campground in Hill City the next day. He got there early and quickly diagnosed and repaired the problem. I would definitely recommend Mikkal to anyone that has an RV issue in the Black Hills area.
Robert Weinberg
a year ago
We were referred to Mikkel by a very helpful park ranger at Custer State Park after struggling with a refrigerator that was not keeping up in the heat. We contacted a couple of other techs who were generous in trouble shooting over the phone. Then we ran into Mikkel coincidentally in the parking lot at Ace Hardware. Although we had mostly solved our refrigerator problems we explained them to Mikkel. He was extremely generous in sharing both advice and an extra part he had left over from a prior job that was just what we needed. This is an honest and knowledgeable person who was genuinely eager to help. We recommend him highly.
George Miller
a year ago
Mikkel was referred to me by Heartland RV and Cabins in Hermosa as one of the "BEST" RV Techs in South Dakota! One of the Air Conditioners/Heat Pump on our 5th wheel was blowing hot air and need to be diagnosed and repaired if possible.With only a days notice, Mikkel was able to get me on his busy schedule the next morning. He was on time, courteous, and very knowledgeable about ours and many other AC units. Unfortunately our unit is no longer viable and I needed to have specific documentation completed for the warranty. Mikkel had the forms I needed and filled them out immediately so I could get the process started. While he was here, he also corrected and repaired our 7-way plug. "It will be nice to have brakes now."The bottom line is if your from in or out of town and need a RV Tech you can trust call Mikkel! Thank You!!
Sean & Becky Brown
8 months ago
Mikkel was great. Did a great job and is also just a really nice guy. I highly recommend True Grit if you need any RV repair.
Chad McCague
a year ago
One of our AC units went down. I called True Grit and we scheduled them to come fix it. They let us know a rough time they would be here and texted us to let us know when they were on their way. He showed up and diagnosed the issue quickly. He had us up and running quickly (capacitor issue). We purchased and extra capacitor from them, just in case we had the same issue with our other unit in the future.Even more impressive is that he misquoted the cost of the capacitors and called me back to tell me that he made a mistake. I was satisfied with the cost of the repair and parts prior, but then it was even better. Not a lot of companies would have called back and just kept the extra. Very happy with True Grit RV Repair and will recommend them to everyone.
Sue Baudoin
a year ago
One of our slides stopped working in the out position. So that meant no major moving. True Grit was recommended by a local RV Sales business. Michael at True Grit did an excellent job and had the slide working within 1 1/2 hours of arriving and gave us a Veteran discount. We highly recommend him!
Nik Hawkins
2 years ago
Mikkel responded to our call right away, made a likely diagnosis over the phone, and scheduled a time that would work for him to stop by our campsite. He showed up on time, established that his diagnosis was correct, and adjusted our brakes on site. He took the time to patiently explain what he was doing and why. He even checked to see where we would be in the next day or two to ensure he could help us if the problem persisted. Solid service.
Katherine Blackmon
10 months ago
Mikkel was very responsive to our needs and completed the repair with ease. He was early for our appointment and the price was reasonable. Very informative and friendly.
waylon earls
2 years ago
True Grit came out and replaced my slide cable that was preventing my slide from moving in, which would have messed up our travel plans if not repaired. Responded quickly and we worked out a time that didn t mess up our plans, he and his son were very quick and professional, end result is perfect and very price is very reasonable!I would recommend True Grit for any RV repair need!
Sophia Langan
2 years ago
Michael was a wonderful help to us. We were coming into town while the Sturgis Rally was going on and couldn't find anyone to look at our generator. Michael is the only repairman for miles and miles who would make time for us and his work was superb. Would highly recommend True Grit.
Stan Gzym
2 years ago
Our schwinteck dinette slide was out of adjustment and stuck in. Mikkel disassembled and identified worn parts causing the problem. Upon reassembly the worn parts prevented proper operation. Mikkel explained how to manually over ride the motors to move the slide, but limit how many times we do it with manual assist on our way home over the next month. The entire drive system will need to be replaced. Mikkel's rates are fair and in line with the industry. We have 57K miles on this class A unit so something had to break sometime. Thank you Mikkel.
Longare Italy
2 years ago
My 30-foot + super slide was out of adjustment and getting worse. Michael kept good communication with me, was prompt to our appointment and spent the time necessary to adjust the slide well. He did not rush through the work, demonstrated what happened to the slide and did an excellent job. My slide now works like it should, and I would definitely hire him again.
Cig B (Cig)
2 years ago
I want everyone to know how wonderful this company and amazing the owner is. We did not have a big issue but it was a big issue for us as we did not know how to take off the bay door to our black tank. It was a simple fix once the bay door was off. Has good communication skills, shows up on time. He does charge a lot for his hourly service more than most but is very knowledgeable. Would use this guy in a heart beat. He had many rv repairs in our RV park the day he came to fix our RV. He has years of experience!!! Thank you for your help today
Gary Holyoak
a year ago
A great experience with Mike . Quick response when I called. Showed up when he scheduled us. Fixed our issues very quickly and was very accommodating. Great to know we still have some business with integrity. Thanks and highly recommend.Gary
joan rose
2 years ago
Mikkel was very professional and timely. We were extremely satisfied with his work and would be glad to refer him to fellow RVers in his area. Good rv repair people are hard to find!
Andy Hoehn
2 years ago
Great response and very knowledgeable about our cable issue on our slide out. Came on time and worked efficiently to quickly solve our problems. Best service I ve experienced.
Ron Hopkins
a year ago
Super professional, got the job done on time. I highly recommend Mike.
E. J.
a year ago
Sent two emails requesting his help. Never received the courtesy of a response.
Josh Nettles
a year ago
Incredible service and even over the phone. Thank you so much!