Subaru Service - Courtesy Subaru
4.8 (54)
                        
                        
                           
                        601 E Omaha St, Rapid City, SD 57701
                        
                        
                        
                        
                          
                           
                          (605) 865-8781
                        
                        
                        
                        
                        
                        
                        
                          
                             
                            courtesysubaru.com
                        
                        
                        
                        
                        
                           
                          Claimed
                        
                        
Accessibility
- Wheelchair accessible entrance
 
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
                      
                         
                        Chantel Hoerner
                      
                      
                        
                        
  
  
                        a month ago
                      
                      
                      The Service department has helped me many times and are always truthful and honest. I really appreciate they don t try to overcharge me or sell me something I don t need. They ve helped me out with a few flat tires as well and are always nice. Thank you!
                    
                      
                         
                        Bry Bach
                      
                      
                        
                        
  
  
                        3 months ago
                      
                      
                      Brought my car in because my safety features were not working and lighting up on my dashboard. Brought it in, service department had for a few days before being able to even diagnosing it. Picked it up and the issue was still not fixed. Had to bring it back again, service department kept it for 5 business days then stated it was fixed. Picked it up and the issue was still not fixed. Nice people...but tired of coming into the mechanic shop every week for the same problem not getting fixed.
                    
                      
                         
                        Robert Jensen
                      
                      
                        
                        
  
  
                        5 months ago
                      
                      
                      Picked up some gravel in our Crosstrek before passing through Cedar Rapids. Service folks identified the problem, took off the wheel and removed the gravel and we were back on the road in less than a hour.  Super nice. Didn t even charge us for the labor.  Very impressive service.  As good as our Subaru dealer back home. Strongly recommend.
                    
                      
                         
                        William Jones
                      
                      
                        
                        
  
  
                        2 months ago
                      
                      
                      A great company to deal with, very efficient and courteous.
                    
                      
                         
                        William Broullire
                      
                      
                        
                        
  
  
                        10 months ago
                      
                      
                      My vehicle was in a wreck last summer. When they performed the work, they noticed items that were broken, the body shopped missed. When I got my car back  and needed my first oil change, hand them check some stuff to make sure it was like it was brand new. Some were normal, and some needed adjustments they took care of it. Service advisors were great as well as the tech Justin that performed the work on my vehicle.
                    
                      
                         
                        Silver Machine
                      
                      
                        
                        
  
  
                        6 months ago
                      
                      
                      Requested parts came in on time, and they offer a Military Discount for Veterans as well.    Thank You
                    
                      
                         
                        D J
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Always a please. Curtis, Cody, Jason, Travis,  always take great care of me. Bummed that I am moving so I won't be using this anymore but I'm still always impressed with the level of customer service.  Straight up awesome
                    
                      
                         
                        Daniel White
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Awesome service! Even more awesome staff! Got us in and out  quickly and even fixed a loose trim panel also for free during the oil change. Not to mention we loved being greeted by beau at the door!
                    
                      
                         
                        Lisa F
                      
                      
                        
                        
  
  
                        a year ago
                      
                      
                      Waiting area was clean.  They provide fresh coffee water and snacks.  Staff was friendly.
                    
                      
                         
                        Roxanne Kiehl
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      Very good as usual, they are always friendly and helpful. A great group of people.
                    
                      
                         
                        Daniel Schleusner
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Customer service is really good. Very friendly people and they take great care of your vehicle.
                    
                      
                         
                        Floyd Peterson
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      The service department was great, I was in for my first oil change on my 2021 Outback, and was back on the road in thirty minutes.
                    
                      
                         
                        Evie F
                      
                      
                        
                        
  
  
                        2 years ago
                      
                      
                      They live up to their name here. They don't talk down to me and get work done in a timely and successful way.
                    
                      
                         
                        Lerick Johnson
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Very friendly and courteous sales staff, especially Kyle Weaver. Would recommend vehicles and dealer to everyone!
                    
                      
                         
                        Marilyn Hershly
                      
                      
                        
                        
  
  
                        6 months ago
                      
                      
                      DeWayne was very helpful
                    
                      
                         
                        Amy Jensen (TrailTrekkinTeacher)
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Fastest service or an oil change and tire rotation I've had from a Subaru service center and this is my 3rd trans contential road trip in three years!
                    
                      
                         
                        Native BoyE84
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      It was awesome but sad at the same time. Didn't get to leave with the vehicle i wanted.
                    
                      
                         
                        James Markert
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Excellent customer service, wish I could get this everywhere.
                    
                      
                         
                        Nic Quinn
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Passionate and engaged employees. Incredible customer service.
                    
                      
                         
                        Kandie Dracar
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Great honest service. I like the people.
                    
                      
                         
                        Dominic Clayborne
                      
                      
                        
                        
  
  
                        5 years ago
                      
                      
                      Its nice I wanna bring my friends here
                    
                      
                         
                        Derek Cooper
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      The best service for your Subaru between Colorado and Wyoming.
                    
                      
                         
                        Bri F
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      A score of 10! These guys are amazing!
                    
                      
                         
                        Gavriela Langer
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Awesome service - thanks Brooke!
                    
                      
                         
                        Glenn Bintliff
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Great service,friendly staff
                    
                      
                         
                        A.C.A.B
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Excellent service. Very professional.
                    
                      
                         
                        Kassie Skywatcher
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Service top notch as always. Thanks
                    
                      
                         
                        Anna Bingham
                      
                      
                        
                        
  
  
                        3 years ago
                      
                      
                      Always satisfied with their service
                    
                      
                         
                        John Johnson (Johnny)
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Accept no substitues!  Service done right.
                    
                      
                         
                        Charity Day
                      
                      
                        
                        
  
  
                        4 years ago
                      
                      
                      Love, love, love my Subaru guys!