Quality Auto of the Black Hills
4.9 (267)
819 E North St, Rapid City, SD 57701
(605) 716-6185
qualityautogroup.net
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Nguyen
6 days ago
Super awesome people! Help me in a timely matter and they help me get the car I always wanted! Super awesome working with you rob! I look forward for my adventures in my new car!
Kelly Vezain
11 months ago
Rob was awesome. Very knowledgeable about the cars, and even willing to look for cars at auctions to find exactly what we were looking for. He stayed late to let us test drive cars and made the buying process very easy. He was upfront about everything and was kind as well as very easy to work with. Would 10/10 recommend.
Belmudez Family
4 months ago
Wyatt Harwood is the best sales person ever!!! He made our families experience very painless, quick, simple and got us into a vehicle within our budget within no time. Seriously no hassle what so ever! He is very tentative to our needs and very helpful!!! We definitely recommend coming here for your vehicle needs!
Robert Thiry
4 weeks ago
I bought a pickup from this dealership. The salesman that helped me is Wyatt Harwood. This man is friendly, professional and and just made the transaction go very smooth. All is appreciated. I do recommend this salesman and dealership.
Jeff Dorer
a month ago
Awesome! Wyatt was great! Made the purchase of my Jeep quick and simple. Off and rolling in a very short amount of time. Very, very pleased.
Sakada Doolittle
6 months ago
Kain was great to work with! Helped me get the car I really wanted for a great price Easy and fast process
Christopher Lundgren
11 months ago
Wide selection of inventory, fair prices, amazing and knowledgeable staff, friendly atmosphere. I will definitely be going back here for any future vehicle purchases. A big shoutout to my salesman Rob Doyle for making my first dealership vehicle purchase stress free and easy!
Levi Nelson
a month ago
Rob was awesome to work with! He was very transparent on the entire buying process. Highly recommended working with Rob at Quality Auto!
Melissa Feickert
3 days ago
Rob was extremely helpful in finding the right car. He made buying an extra car a quick and painless process.
MaKayla Tigges
6 months ago
Rob helped me get a pickup and he was nothing but helpful and awesome. I appreciate all the help and time he spent making sure this was the right vehicle for me!! I highly recommend going here!! He was very accommodating with my family and three little ones running around! Very patient and kinda!
Matt O
2 years ago
By far the best car buying experience I ve ever had which looks very similar to the other reviews on here. Cam White was outstanding to work with! No stress like big dealerships, no pressure like big dealerships and they treat you like you matter. I would give Quality Auto of the Black Hills a 10/10 if you re looking for a quality used vehicle. Highly recommend!!! We will be life long customers.
Grace Kierzek
11 months ago
I really enjoyed my experience here and will be recommending Rob to anyone I know looking for a new car. He was very knowledgeable, honest, and helpful. Thank you Quality Auto!
Cade O.
2 months ago
Rob was very helpful and walked me through everything I needed to do with my purchase and trade in. Very smooth and overall great experience.
89funtimes
5 months ago
We had a great experience with Rob him and Wyatt were very helpful. Very prompt and professional. One of the best experiences buying a vehicle.
Aislynn Bortnem
2 years ago
Excellent service. Rob was very informative, helpful, and easy to talk to. Definitely recommend him and Quality Auto of the Black Hills for a good used vehicle and decent prices. A great sales team!
Chloe Toward
5 months ago
Rob was so helpful and knowledgeable and not even remotely pushy. I ve had bad experiences with used car dealers in the past and was a little nervous coming in but he was so respectful of our budget and helping us find exactly what we wanted in our price range!
Tony Dean
6 months ago
Super smooth deal buying our new 21 Durango. Kain and Rob are both great to work with. Low pressure and easy to get along with! The free pen after signing papers was just a bonus! Thanks guys!
Rebecca Cummings
7 months ago
We have bought 4 vehicles from quality auto, specifically Rob. If that doesn't show how much trust and faith we have in an individual and a dealership I don't know what does. Rob has always been honest, kind, understanding and forth coming with everything and anything. If they didn't have what we were looking for he would go out of his way to find it!If anyone is considering buying a car, truck, toy whatever....stop in and talk to Rob!
jujubeatzz
4 months ago
Rob was awesome! Great customer service and walked me through the process and on top of that he was honest. That s all what customers want. Thank you
Breyanna Haugen
9 months ago
Terry and the entire staff at Quality were absolutely wonderful to work with. I have had awful experiences in the past with used car dealerships, but I was treated with so much respect and every question I threw at them was answered quickly and honestly. I would highly recommend doing business with this company. I am completely happy with my purchase and am more than satisfied with the trade in offer they provided. If I could give ten stars I would! Thank you Terry for all your help and to your staff for working around both mine and my husband's schedules!
Tamaska's Lair
2 months ago
Quick, clean, no hassle, no mess. Take your vehicle home in only a couple hours after walking in the door. Happy trails!
Fredy Lopez
10 months ago
Good dealership. My family and I drove up from Wyoming because our local salesman lied to us. We got into contact with Rob and he walked us through everything over the phone, he was very patient, nice, and honest. He didn t try to upsell, or pressure us, he is straight forward and helps in any way he can. We really appreciated it, and it made the drive up worth it. I recommend him and his team.
Matthew Allen
2 months ago
Wyatt was very knowledgeable about the vehicle we purchased. He was very responsive to our inquiries. I would highly recommend Wyatt.
Luke Cole
2 months ago
Wyatt did a phenomenal Job helping me get into my new truck. 10 out of 10 would recommend!!!!!!
Cringe Boy
5 months ago
Rob and Wyatt were extremely helpful. Very kind people and were considerate of the question I needed to ask. Highly recommend them.
Tana Phillips
a week ago
Wonderful service! Excellent attitudes! 10 out of 10 would absolutely recommend!!
JESSICA TOWNSEND
6 months ago
Had a great experience! Sales person was friendly and didn't push us to get anything we didn't want. Ended up pulling a few ropes to make sure we got approved and could drive the car off the lot today! 10/10 work reccomend!!
Nathan Westberg
5 months ago
Rob was very helpful and very honest about numbers unlike most used car salesmen. Made the experience very stress free and smooth
Alexa Althoff
9 months ago
WOW. A used vehicle dealer that is AMAZING! We set up the purchase of a truck from 7 hours away to pick up late on a Saturday. They were so responsive, and had everything ready to go for us! The truck had an issue (no fault of theirs) several months later. We had bought an extended warranty through them, and they helped us with some complicated towing issues through the warranty company. Also, shoutout to AUL (the extended warranty company) for listening to us/them and making it right. Even though it had been quite a few months prior that we bought a truck, they were ON IT. I've worked for big dealerships (sales and service), and have NOT had service like this up here in North Dakota. 10/10. Will definitely buy the next pickup from them. Worth the trip, worth the purchase, everything. Thanks, Rob!
Kat W
5 months ago
Rob was so patient and understanding throughout the whole process. He made sure I was put in a car that would work best for me and my kiddo. Thank you Rob!