From the business
- Small business
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Zee R
a year ago
Two members from Gracepoint Church recommended that I go to Hometown Service and Tires because the manager/owner Tim is fair with the customers. They were very correct. The power steering fault error was displayed on my SUV dashboard, and I was having transmission problems. I took my car to another local mechanic shop that didn't even try to work on the power steering and simply said I had a bad transmission and didn't recommend a transmission shop. After taking my SUV to Hometown Service, Tim confirmed that the transmission needed work and provided a name of transmission shop. The power steering fault error was at the time a simple electrical/code error that was quickly fixed. I appreciate the professionalism of Hometown Service and will be taking my vehicles there for servicing.
Tony Luciano
a year ago
I'm giving their service a one simply be there's no negative. They have had my pickup for over a month. They still have not figured out what is wrong with my brakes. They have three times now said come get it it's ready and it's not. That's three times I've driven the pickup with a completely unsafe braking system. Do yourself a favor and do not trust your life or the lives of your family to their absolute shotty work.Update: 2 days later Tim the owner calls and starts yelling at me because he fixed it. When he clearly did not. Ended the conversation with "have a nice fricking day", now that's professional!!
Marsha Gregg
8 years ago
I can't say enough good things about this business. Three times they have quickly worked us in to take care of my kid's car while at school at SDSU. The most recent was over the Thanksgiving holiday. They rescued us from what could have been a miserable visit. They are reliable, cost effective, and high ranking in their customer service efforts. Awesome people and business!
Trisha Ann Cline
a year ago
Great place. Been using them for many years.They always get me in when needed and I've never had an issue with the work done. Thanks Tim!
Logan Roth
6 years ago
I'm suspicious of those three reviews from a couple months ago. Kind of looks like someone made fake accounts. So lemme explain my experience with them.I moved to Brookings within the last 2 years with a lemon of a rig. It had problem after problem. They were able to figure every one out and give very fair estimates, especially when I did comparisons from other auto services. When I finally had a problem that just cost too much, instead of selling me on fixing the car and just taking the money, they were legit with me and told me you should consider getting a new one.Honest and dependable. My go-to for anything mechanical. The only flaw they have is they're too busy. But proper planning ahead and they'll treat you right.
Ted Engel
7 years ago
My daughter goes to SDSU and is 5 hours from home. Hometown has serviced/repaired her vehicle on several occasions. I can not say enough good things about Tim and Hometown service. Professional, pleasant, efficient and most of all trustworthy.
Jason VanMeveren
5 years ago
Tim's a straight shooter. Reasonable prices, and he calls to let you know if there are any unforeseen issues and gives a heads up as to a price. I've got no problems taking any of my vehicles here, and I will be back.
Morgan Hoffman
4 years ago
I recommend Hometown to everyone I know! Tim and the guys do great work! Tim also has the best prices in town, trust me, I check around! 10/10 in pricing, experience, professionalism, friendliness, all around!
Blake Geddings
4 years ago
Brought in my car for an alignment and requested custom specs (seems like not too many shops do that anymore) and they got it pretty good, but they said the rear right was stuck so that one tire was still out of whack. I bought and replaced the bolts on both the rears and brought it back in they redid the alignment for free.
Lance `Gladis
7 years ago
After a bad experience and quote from the Brookings Auto Mall I took my vehicle here and they were able to repair my vehicle for less than half of what i was quoted elsewhere. Super quick, friendly and kept me informed during the process. Wouldn't hesistate to use again in the futre!
Andreas Rodas
10 years ago
If Hometown Tire makes a mistake on their work, don't expect them to follow through and correct it. My car was in their shop 6 times for the same issue (power steering), and they were not able to fix the issue. Then they just GAVE UP. The last time my car was in the shop it was parked there for over a week, and they never even looked at the car once (I guess the owner knew he was having to look at it for free). TOTALLY UNPROFESSIONAL, I was very disappointed. The owner started to YELL at me when I calmly asked why my card hadn't been looked at. He made excuses, excuses I had never heard before, ones that he never bothered to tell me before he was on the ropes.
Jody Wendt
4 years ago
They are very reasonably priced, hard-working and friendly. I got new tires and an alignment and paid exactly what I was originally quoted. Great overall!
J L
6 years ago
I have had nothing but wonderful service here. They are always so friendly and never talk down to anyone. I have recommended them to all my family and friends.
Kelly Dreyer
2 years ago
Sign says no parking during business hours. Parked in their area after business hours. Owner cameoutappeared under influence in a range said their is no parking anytime asked about sign said their open 24hrs aday
Rod Wendland
6 years ago
Very fast and friendly service and take good care of there tires moths after your purchase!! Great guys up there!! Thanks hometown service!! I highly recommend there!!
Nicole Nelson
6 years ago
Staff are very friendly and helpful! Always great you (or me at least) with a smile! Definitely would recommend!
Teri Kelley
a year ago
Tim is so honest with us with price or parts. Always answers the silliest of questions. Thanks Tim!
stephanie Hale
5 years ago
Loved the service! Talked to me like I knew what I was talking about, showed me exactly what was wrong. Discussed my options. Great job!
J B
6 years ago
Very helpful! Reasonable prices. Would definitely do business here again.
Noah Sather
a year ago
Fast and efficient service- definitely an honest guy!
Crystal Williams
6 years ago
Tim is always willing to work with me and my vehicle, even if he is busy. Highly recommend this hometown shop!!
Mark Ekeland
6 years ago
Quick and easy! Scheduled me for my new tires for two days after I purchased them!
Kevin Hilmoe
4 years ago
Logan Bren was very helpful while Tim and I finished up the paperwork
Kyle Knutson
4 years ago
Great place good people fast and very quick service!!!
Norma Jean
4 years ago
The guy that helped me, seemed like he didn't want to be there. Not very helpful at all
Geraldine Fights Over
4 years ago
Nice place to get your car worked on nice friendly
Kelsey Doom
4 years ago
The name says it all! Quick quality service -- they go above and beyond!
Ryan H
12 years ago
Great management and staff and competitive prices.
Anna Bjorklund-Ramirez
7 years ago
Quick and friendly service at affordable prices.
Gary Carlson
5 years ago
Great local Auto Service business