Infinity Diesel, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Melinda
8 months ago
We have a Dodge diesel Cummings that had an issue on our travels from NJ. They were aware of the time frame for us to return home. Got the truck to Infinity and within an hour found our problem a fan clutch needed to be replaced. They had it back to us by the end of the day. Very professional, great people to work with. I would highly recommend them.

  Sheldon Bell
5 months ago
My stuff went in broke, they fixed it, didn't cost me dealership prices and didn't run like trash anymore!

  Kennth Shumaker
8 months ago
Was having cooling issues my 07 dodge ram 3500 on a trip to Minnesota I called them and they said bring it in and we will work it in, they fixed the cooling issue and had me back on the road the same day charged fair price for the work and parts I would recommend them any time

  julia m
2 months ago
this place been an inside joke with my family for years ever since we drove past it on a road trip and saw the silly little name infinity diesel

  The Orcutt's (The Rambling Roost)
3 years ago
Giving a shout out to this awesome business! We were traveling across the country when our turbo went out on our truck (we pull a 5th wheel). Wel, we were referred to Infinifty Diesel by another auto mechanic place in Rapid City. Infinity Diesel got us right in, diagnosis the problem & gave us a quote. They told us up front that the part was gonna take a few days to get (thanks to Covid), but when they got it, they would get it up in and have us on our way.They delivered exactly as they had said. The price was exactly what they quoted. And they even had time to wash our absolutely filthy bug ridden truck.We know they were very busy, but they helped us out and got us back on the road.Very helpful, polity & friendly.#1 service!We appreciate them so much!

  Lawerence Hernandez
2 years ago
These guys were outstanding to work with! We broke down while traveling from Indiana to Idaho in a new company truck. Dealer told us 2 weeks to even get is in. Infinity Diesel squeezed us into their already busy schedule had us up and on the road the same day. Big shout out to them!

  Danny Wendt
2 years ago
Called about an issue I was having with a truck I just purchased and they fit me in right away, I was told that I will have it back by the end of the week (provided parts availability of course). Very professional shop and was happy they could get me in right away. The gentleman at the counter was very polite and knowledgeable of my situation.

  Ward Van Ommeren
4 years ago
Upon realizing that my truck needed some repair beyond what I could perform I began looking for a reputable shop. As my truck is also my daily driver, I needed quick turn around to minimize any inconvenience.I called Infinity Diesel and explained my situation and what needed to be repaired. Remarkably, they offered me an appointment for that very same day. I was not able to take advantage of the same day offer, but did take an appointment for the following day. I dropped off my truck late that afternoon on my way home from work. They took my information and commented that it would be completed the following day. WOW.....I was certianly impressed.An hour after I had dropped off my truck, they had it up on the rack getting a real idea of what was in need of repair. They had given me a call to discuss some items that were of concern, and offered the appropriate estimates for my consideration for future repair.I received a call early afternoon the following day indicating that my truck was finished and ready to be picked up.I am nothing but impressed with my experience working with Infinity Diesel. I will be returning to complete more of the items they suggested for repair.If you are in need of vehicle repair, do yourself a favor.....Call Infinity Diesel. You will be glad you did.

  Allen Walker
8 months ago
They did a overhead on my 5.9 Cummins and told me it was all good than less than 100 miles I lost 4&6 motor is junk now

  Kaiya Parker
2 years ago
They sucked. Just wanted the glow plug module reprogrammed. They had it for 10 days and didn t even do anything with it. Called about 10 times trying to figure out what was going on with it but they didn t answer except 2 times. The 2 times they actually answered they just told us they ll ask the tech and call us back but never called back. Went in there after a week of waiting dude told me the tech got it reprogrammed but it had a different code so the tech was tracing wires. Went in today to get the truck because we need it and the dude told me they didn t do anything with it at all. Definitely won t be going back or recommending them to anyone.

  Donald Small
4 years ago
Both Clayton and Josh were great on getting my 2003 Chevy Duramax serviced. They took time to let me know about issues they found during the replacement of my factory injectors. This type of service saved me time down the road when those items would of gotten worse. They were items that normally wouldn't of been found until there was complete failure. I highly recommend Infinity Diesel for their service and looking out for the customer best interests.

  Matthew
3 years ago
Couldn t tell me what was wrong with my truck and still charged me. Also replaced a coolant cap without telling me and charged me for it. They wanted to start pulling parts off my truck to test them. I m sure it s to charge me an hourly rate. I know many shops back home that can diagnose a diesel in 30 minutes not 3.5 hrs just to tell me it could be an egr cooler or a head gasket. Something I told them when I got there. I was just passing through but I don t think I d stop back in here again.

  Tom Bleichroth
4 years ago
Wanted to give out a big thank you to Josh, Clayton, and Bill. Being new to the diesel world with owning a 2004 GMC Sierra 2500HD LB7, their knowledge was over the top. My truck was hazing and had been for the last couple of years. Just recently became worse, and from my extended research I most likely knew I had an injector issue.When I called, Bill stated they were booked until the following week but said if I could get the truck there, they would see about getting me in. The next day I received a phone call from Clayton. He stated my truck was just diagnosed by Josh and for sure my injectors were bad. He stated that Josh also found a couple of other things that needed some attention.Clayton ran over the estimate with me along with some options and I authorized the work to be done. 3 days later, my truck was ready.I am very picky about who works on my vehicles. I am the guy that does tons of research first, before taking it to have work done. I can do a lot of work myself, but I felt with the way the LB7's are and the fact half the motor needs to be taken apart, I optioned for a professional. I took my truck to Infinity Diesel because of their knowledge of the Duramax engine.Thank you for your service and treating me right. I think my experience was worth every penny and now I have a GREAT running truck. I will definitely bring my truck back to you if there should ever be another problem. You just cant beat great customer service with fair pricing. These guys got it all..!!!!

  shuvl82
3 years ago
We were traveling from Oklahoma when our Duramax blew a EGR coolant line. Infiniti came recommended from several people we talked to and they did not disappoint. They were very friendly and professional and got the truck in and repaired right away. Thanks for the great service!

  Adam Parkin
6 years ago
They put in bad injectors in my truck! Replaced all but two and told me all is good then they programmed my truck and locked it up! When they got it running, they told me that my #seven cylinder has low compression! Then I ask if it was one of the injectors they didn t replace and he told me yes it was one of the ones from the bad batch Then goes on telling me that it not his fault and they won t fix it. And ask me to leave

  Chris Jones
3 years ago
Had serious regen trouble in BFE South Dakota during the coldest week this year, but was luckily able to make it to Rapid City. Next morning called multiple locations for help getting it fixed only to be told days or a week to fix. When your on a time schedule that sort of thing can t wait. The only place willing to help was these guys! They had the parts and was able to get my regen back in working order. May have took most of the day but oh well, better then days or a week to wait. Thanks to Clayton for being very quick helping me out on all this!! Thanks guys!!

  B O'Daighre
5 years ago
I had the guys work on my Excursion and she purrrred ,rode well, drive well and they provided ideas for suspension I ended up using once in Florida for the things I needed to haul without an ounce of issues.The new buyer regrets he's not in SD to have I.D.be his wrenches after my recommendation.I will always recommend a company supportive of our military so with that,oorah

  Timothy Duraso
3 years ago
The people there were friendly and very professional, great pricing and did an excellent job on my truck, highly recommended, even for a traveler like myself.

  Rob Patton
3 years ago
Really professional group of guys. Due to Covid-19, they have a system in place that protects both the customer and their employees. They're still available to answer any questions that anyone will have.

  Todd Parker
4 years ago
I m 1250 miles from home on vacation injection pump when out of truck forth of July week they got on fixing truck fast after I had it towed there treated me good on the price didn t try to charge xtra for parts or labor saved me money on the pump from what I was going to have to pay for it fast good fair friendly can t say enough good stuff about this group of guys recommend them to anyone thanks again

  James K
a year ago
Best diesel shop on the West side of South dakota!! Amazing staff very quick and very amazing work!! If you own a diesel only recommend Infinity Diesel!!

  Suzette Suzie Lew
a year ago
I've got an 2006 sprinter, these guys took me in SAME DAY, diagnosed and fixed problem in an hour!! LOVE THEM!!!!!

  Ryan Runkle
3 years ago
Great service!! I have had multiple repairs on two different trucks done at Infinity and evey experience has been great.

  Mike Friend
5 years ago
Very personable and willing to explain. Felt comfortable taking my vehicle there to be worked on. Highly recommend!

  Dirk Pitt the Great
a year ago
Great knowledgeable staff. Fair pricing. Will use them regularly from now on.

  RK booth (Master keith)
5 years ago
Awesome owner, have diesel problems these guys know their way around an engine, everyone there friendly and easily understood when explaining things ,won't treat you like an idiot if your not a car guy or girl..

  Dan Gibeau
a year ago
They always provide an excellent service and treat me well

  Brooke Smith
2 years ago
Went out of their way to fix any problems and not pushy about trying to find something that doesn't need fixed, I paid way less than I expected for the work that they did, I was from out of town and they treated me like a regular customer and got right on the problems

  Don O
3 years ago
Excellent work out of towner stranded with powerstroke squeezed us in truck running good more than reasonable prices.....Thank You Infinity...

  Silent Solis
2 years ago
DIESEL MOTOR GOT FIXED, AND THESE GUYS ARE BEST AROUND MAN, HONEST AND RELIABLE, AND FAST WORK. THANK YOU I.D. Inc.