Sound Decisions

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kody Kleinknecht
3 weeks ago
my wiring on my pickup is messed up so it has weird random spurts where it locks and unlock over and over and won t go over 15mph unless I shut it off and turn it back on. Along with other things that it shouldn t be doing.

  Ethan
6 years ago
I had a speaker system installed in my car from them. They did a great job and it sounds amazing. Any problems I have had they have fixed and didn't even charge me for the repair. Many of my friends that have also gone to them for car speakers and have also had a great experience with their products and service here. Staff is very knowledgeable and know the answers to all of the questions I've had. Would recommend this place if you need car speakers installed.

  shane1022
10 years ago
Horrible service. The people at the desk were extremely stuck up and rude. I paid them $500 for an auto start. I got the car back at their closing time on a Saturday. While installing the auto start they broke my cruise control, and all my dash lights aswell as breaking a part of dash. I tried to get a hold of them to leave a message on Sunday, but they did not even have an answering machine. I brought it back into the store on Monday and they were even more rude and annoyed. After they fixed it they blamed it all on me, saying the cruise was not working before and that all they had to do was turn the dimmer switch on. I am not an idiot, I tried everything, and even checked the fuses before hand to make sure it was something they did. In the end they fixed the problems, but could not even take responsibility for their obvious mistakes. Not even one apology was given for wasting my time, and providing horrible service. Get your auto start installed from somewhere else, the service here is a joke.

  USS Wilson
3 years ago
Had a sound system installed in my pickup. Was given the best equipment for my pleasure and the staff were very friendly and sociable. Guy knew exactly what he was doing and I love my new system! 10/10 would recommend for anyone looking to install a sound system!

  Teddy Arthur
a year ago
First time there, got a new radio installed and mark took care of me for sure. Had a new radio installed in a hour.10/10 professionals definitely recommend!

  Danielle Thooft
9 years ago
Do NOT do business here.I chose them because I was told their batteries had a 6 month warranty. (I stated that the problem was my car starter, not the batteries. He recommended changing the batteries that I had JUST replaced anyway.) Three weeks later as the batteries were tested and dead - an unfulfilled warranty remained because 'the remote must be draining them'. No kidding...

  devilishs
6 years ago
I bought a set of home speakers and I was told they were brand new. When I got home I found out they had scuffs and had been used. I called them and told them I wanted a different set since they were used and the owner was rude and said no returns. After looking online I also realized I paid $48 over msrp. So not only did I buy used speakers I also over paid. Don't go here.

  Justin Walgamuth
11 months ago
Super helpful with all kinds of questions. A tad pricey, but who can compete with online prices. Support local business!

  troy imberi
6 years ago
Tried reaching these guys at 8:45 am black friday morning to purchase 5 auto starts for my fleet of pickups and no one would answer. Wouldnt you think you would want to be open early on black friday? After reading the nightmares of people having auto starts installed by these guys im glad they didn't answer the phone. And yes they have always had a rude attitude.

  Joshua Reeder
4 years ago
Been a customer for years - I take them the stuff I can't (or don't want to) do myself. They absolutely know what they're doing. Have your buddy's nephew try to do it first if you want - hell, everybody has to learn somehow. Bring it here when he screws it up.

  Caleb Johnson
5 years ago
I went in to Sound Decision knowing that what I needed was more than likely not in the store. Even though it wasn t the staff helped out with some ideas with my problem and was even able to help me resolve it. It s been my 5th or 6th time in and I ve always come out treated well by the employees.

  Nick Iversen
6 years ago
The employees were super helpful with a problem I was having with a stereo I just recently installed. I got a really good vibe from these guys.

  Kiel Hicks
6 years ago
Been here on multiple occasions. Who I am assuming is the manager is quite rude. They never have anything in stock. Prices are ridiculous as well. Better off shopping online.

  Michael Bowser
5 years ago
Quickly fixed my remote starter even though it wasn't a brand he sells in the store. Thanks so much!

  Alan Berns
5 years ago
Superb location for all types of home and vehicle electronics. Top notch knowledge with owner, Mark and staff. Highly recommended!

  Dickie Lauseng
2 years ago
Great group of guys. Had problem with my phone interacting with my radio, they resolved the problem. Want to thank them.

  Dick Lauseng
5 years ago
Would recommend this place for anyone who is looking to replace the radio in their truck or car

  David H
3 years ago
No interest in programming my remote starter fob. Wanted to sell me a new remote system.

  Dustin Miller
10 years ago
They put in a full theatre at my house and wired sound throughout the house. They did a great job!!! Thank you.

  David Brock
2 years ago
They are awesome and very helpful and I always leave happy

  Rodney Wiley
6 years ago
I have had good service here and would recommend to support sounds decisions

  Elodee Johnson
5 years ago
Experts in excellence with a dress shop right next door!

  Jeff Sederquist
2 years ago
Stopped by for a remote start key fob.

  Matthew Bellikka
5 years ago
Very friendly staff and helpful

  Tune
2 years ago
Very helpful people.

  Paul Usselman
2 years ago
Excellent service

  Henry Renville
5 years ago
Very very happy

  Jennifer Groth
6 years ago
Knowledgeable staff.

  Rick Phillips
6 years ago
great styles