Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Karen Hughes
a year ago
DO NOT USE THESE PEOPLE. They deserve NO stars!!! We bought a boat from them and in the process, we had them put new flooring and seats in our pontoon. Was told it would be approximately $7,000. They wanted $5,000 upfront for material which we paid. About 2 months later, they called and wanted more money . $6,000 MORE! We went to their shop and nothing had been done except the subflooring. We asked for an itemized bill and they had inflated items such as the canopy and the step ladder. We told them to just leave it off and just do the work in which had already paid for the material. We left with an itemized bill and owing $2,700 .. and in the mean time we found out the boat they sold us had faulty wiring and was a fire hazard. Finally, after 7 MONTHS, we demanded our pontoon back. Apparently they hadn t done any work on it and hired someone else to complete it. They added additional labor charge to pay the person they hired and we refused to pay it. We had to get law enforcement involved to get our boat because they locked us in the fence when we refused to pay additional labor when NO additional work was done. When Law enforcement showed up, they presented yet ANOTHER altered bill and had changed the price of the subflooring and taken off the additional labor charge. Law enforcement made them let us leave because we had the original bill and you could clearly see where these crooks had altered the bill. Later that night, we got a text from the person they hired . These folks told him WE WERE PAYING him! Unbelievable . Don t trust these people. They smoke way too much pot to have the mentality to run a business!
Michael Rischbieter
2 years ago
UPDATE May 2021...I just got my boat back from a couple of repairs George needed to do...same excellent result as last time! Angela and George are great people to work with. Angela carefully writes down what needs to be done, and George is around to consult with if needed. I am very pleased with Lakeside Repair!!------------------------------------------------------------------------------------------------------------Spring 2020I just had my boat worked on, and let me tell you I am a finicky and exacting kind of person that looks at the details of wherever I have anything worked on. Lakeside runs a very professional operation. Angela does a very nice job writing up the work order, and George will come out and talk over what needs to be done, all with a smile on his face. I left my boat (18' Aries with an older Johnson 150), and got a call a little later from Angela telling me what the situation was and what the options were for repair. Angela ordered the parts and by the next day George had adjusted the reverse on the motor and installed a new steering setup...compete. In one day. Very reasonable cost for the repairs. I will be taking my boat there for whatever needs I might have for it. I trust these people, and you can too.
Charles Street
3 years ago
I purchased a 1993 Ebbtide from Lakeside Repair for $6300 on June 12th, 2020. I took it 5 minutes away and launched it at the bridge in Waterloo. Ten minutes in the water and the motor would not push the boat and the steering box went out. I had to call Lakeside and take the boat back. Sat in the car for an hour while he attempted to fix it. He said the was fix. The next weekend we took it to lake Thurmond took it out for about 30 minutes and stopped to swim and when we got back on the boat to.leave the motor wouldn't lower. We were stuck on the boat for two hours. It also started taking.on.water and when we got it on the trailer drained water for 23 minutes. I took the boat back and ask for my money back and he said there is a 15% restocking fee. These people are thrives annd have no clue about working on boats. I don't know how he stays in business. Do not buy a boat from them or let them work on your boats.
Jeffrey Tucker
4 years ago
I rated Lakeside as a 1 since 0 was not an option. I have never dealt with people so rude and arrogant. Now I know why they could get to my boat right away, because no one can deal with them or trust them to work on their boat. The man I spoke to( I assume the owner/mechanic) threw his hand in the air and ran inside when I asked him some clarification questions. I asked him if that meant he was going to work on my boat, and he said I was wasting his time. And he said that if he did work on it, not to call ask bother his wife to see if it was ready. Well....I backed out of his business and will never return. I would suggest you stay clear of this place as well.
COOPIXX
4 years ago
The owner himself is one of the rudest people i have every encountered. Horrible attitude and language towards his employee. Then gets beyond upset when he is told that the employee does not appreciate his attitude.He expects you to pretty much be able to read his mind and what he is thinking. If your in need of good employment. This is definitely NOT it. I warn you to stay away from this place for employment opportunity. You are only wasting your time.
Tiffany Wood
2 years ago
These guys know their stuff. The most prominent in the business. Very friendly, prompt and reliable. I strongly suggest if you are looking for boat repair or anything wood, give them a call. You won't be disappointed.
Jeremy Thacker
7 years ago
Took my jet ski for a tune up. Charged me 60.00$ and said the motor was shot. Offered me 500.00$ for it. I put a new battery and spark plugs in it. Started right up ran it for hours on the lake no problems!!
William Pitt
5 years ago
Beware if you go here! Worst place I have ever encountered. Told me my boat had 1 bad motor & 1 blown motor, what the ?? Charged me $70 for nothing! Shady business practices! I would never recommend them for anything! Bad business,
Randy Gwinn
3 years ago
The man don t know nothing. He is a rip off. He will tell you one thing , and tell you he fixed that but it want be fixed and then he will say it s something else. But you paid him for the first job. He will not take the boat out for a test run to see if it s fixed. I WOULD NOT RECOMMEND THIS PLACE AT ALL.
Richard Craig
2 years ago
Purchased boat from them about 3 years ago and take it back every year for regular service. Always friendly, helpful, and fair. Thanks George and Angela!
leann riggott
5 years ago
Do not use this shop..worst ever and rude. Told me i was to picky..well its been there 3 times in 3 weeks and still messed up. And way over charge. Charged me for Holiday work but everyrime i gor it back something else wromg and only ran a few hours on the 4th and been down the rest of the time. Wont ever use again.
Daniel Long
10 years ago
Very bad customer service,I had them install speakers and an amp on our boat and it picks up interference from the motor. They told me to fix it myself basically or pay them more to do it. Never go to this place
J Bonnet
4 years ago
HORRIBLE PLACE!!!! IF I COULD, I WOULD GIVE THEM A BIG FAT ZERO! WE WERE CONNED OUT OF ALOT OF MONEY. PAID FOR A BOAT THAT NEVER WORKED AND THEN THEY WANTED TO CHARGE US ALMOST DOUBLE TO REPAIR IT EVEN THOUGH IT WAS UNDER WARRANTY. THE FRONT OFFICE LADY IS EXTREMELY RUDE!!! I AM TELLING EVERYONE I KNOW THAT THIS PLACE IS JUST A BUNCH OF CROOKS!!!!
Kat Burnett
5 years ago
Great service! Unbelievable how quickly we got boat back!! Great people. Awesome experience. Everyone super friendly. Highly recommend
Lacey Davis
4 years ago
We bought 2 jetskis from this place had trouble right off with one of them we took it back because when we purchased them his wife told us we had a 30 day,warranty he kept it a week got it back still doing the same thing he wife told us to bring both them back because it was a package deal my husband gets back with them and Todd then tells him he isn't giving us our money back so we still have a broke down jetskis I hope he can live with it but I hope I will be able to see karma get him
Sandra Blackwell
4 years ago
I would rate - 0 if I could worst place I have ever dealt with I had to take them to court to get my jet ski back tried to charge 4,000 and still didn t fix it Try s to charge for parts he didn t put on and work he didn t do I had to pay 400.00 to get it back worse than when I took it there Crooks and rude
D Applbaum
6 years ago
Great experiences with Lakeside repair! They have helped us multiple times with boat service and jet skis.
Miro Flores
5 years ago
Told us the motor was shot. Took it somewhere else and they told me it was just trash in carburetor. I don't recommend those people.
Vicky Rogers
6 years ago
Never will I go there again bunch of crooks ... I wouldn't recommend theses people unless u have fat pockets An wanna blow some money ..Please stay away from that place
Travis Heft
4 years ago
Excellent! Very knowledgeable, helpful, fair pricing! George fixed me up right. Thank you!!!
Joey duffie
4 years ago
Thought he was a honest person turned out to be a big liar and crook took me for a ride
Ed Owens
3 years ago
Superman honest fair and fast they have my business
Terry Gardiner
3 years ago
Awesome boat repair facility. George fixed boats right!!!
Ellis White
2 years ago
Great service and customer service
Brian Walker
4 years ago
Very professional!!!