Mavis Tires & Brakes

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jim Daniels
a week ago
From out of state had an emergency issue and these great folks took care of it this morning. The manager Alisha was completely awesome and the technician that did my tire was awesome as well. Enjoyed talking to both both of them very professional.

  Mark Cirillo
a month ago
I m traveling from Florida to Connecticut, and one of my tires continuously was low on air. When I stopped for breakfast at McDonald s, I asked the very kind woman at the drive-through if she knew of a tire place nearby, and she recommended Mavis as the only one she knew, but she knew that it was great. Alisha was the loveliest at reception and they had me in and out so fast. Plus, I couldn t believe how inexpensive it was !

  Cynthia Rossi
a month ago
Mavis -- under the new management, things are looking up. The new manager, Alicia, confirmed with me everything that had to be done. My appointment was on time. The mechanic came out to talk to me about my car and the work they were doing. They completed the work within a reasonable time, and I was on my way. I'm happy to see the Mavis shop working again. Thanks, again!

  Lisa Pecha
2 months ago
I would highly recommend Mavis Tire and Brake in Walterboro SC without hesitation. They truly went above and beyond to assist us during a critical moment, and their service exceeded our expectations. The staff was not only kind and knowledgeable but also incredibly helpful throughout the entire process.The level of professionalism and care exhibited by the staff was remarkable. Their dedication was evident in the outstanding results we experienced.Moreover, the efficiency and timeliness of the service were outstanding. Mavis Tire and Brake understood the urgency of our situation and acted quickly, minimizing any inconvenience. The quality of the work performed was exceptional!I wholeheartedly recommend them to anyone in search of top-notch tire services. Their commitment to customer satisfaction, combined with their exceptional service makes them stand out amongst the competition. Thank you, Ms Alicia and Mr Tommy for your outstanding assistance during our time of need!

  Brandon J. Coley
a week ago
J.T got my tire together and me and my family back on the road. Definitely recommend . The entire staff was very friendly, and patient with us. They got to us in a timely manner, and were very professional.

  Anthony Keen
2 months ago
Scheduled my alignment 6 days early, no issues scheduling an appointment, took the morning off, rearranged several things. Get to Mavis 15 minutes early, walk up and tell them I have an alignment scheduled this morning to be greeted with what do you mean you have an alignment scheduled not yes sir, let me see what happened . Then of course they don t have an alignment tech on duty today. No apology, nothing, just the normal short attitude that it must be the customers fault. I told them I was glad I took time off to get this done today, they had 6 days to call and reschedule or to have their tech come in. I have tried to give them another chance to keep our business but I get it now, they don t care about the customers business, at all!!

  Michelle Chevannes
2 months ago
Manager was so very nice and professional. I really enjoyed interacting with her staff. I ve been at this location before but today was the beat service I received. I would also like to acknowledge Tank for his patience and knowledge of service. I would highly recommend this Mavis location.

  Lillie Paris
a month ago
Definitely recommend Mavis! They were super friendly when we came in to repair a flat tire. Their service was quick and their prices are more than fair.

  Emanuel Washington
2 months ago
Ms. Alisha and Ms. Hailey gave me the best customer service a man could ask for. Highly recommend to anybody within a 100 mile radius, they were fast, friendly, and very professional. If you re ever stuck beside the road with no help or out of options, CALL Mavis Tires ASAP, I promise you won t regret it.

  Robert Rayburn
a day ago
Had a slow leaking tire. Mavis fixed me up great! Thanks Mavis!

  Taylor Bresch
2 months ago
100% best customer service Alisha and Hailey took phenomenal care of us , went to go on a hunting trip and blew a tire right next door , they hooked us up within 5 minutes and got us back on the Road . Definitely my number 1 tire choice if I ever have a problem in the future !!!!

  J. W.
3 weeks ago
My Vette suffered injury at the hands of i95 s conditions like many others. Alisha, the manager, is an angel. The most professional and friendly person you could ask for. Went above and beyond for me. The team took care of my baby and while it took a while through no fault of their own - I was happy to work with them. Just be patient - staffing issues everywhere.

  OJ Williams
a week ago
Definitely appreciate Manager Alisha and Tech JT for getting me taken care of today. Customer service was truly above and beyond!!! Thank You!

  Bobby Wendell
2 months ago
Alisha and Hailey are so friendly and professional. I was in and out in less than an hour. They'll get all my farm business. The service was excellent. Thank you

  April Star
2 months ago
Just a great experience, Roters , Brake pads , Oil change , Wind shield wiper blades and the best all around sevice I have ever had . The manager Alisha is great !

  Amy White
3 years ago
Got there at alittle after 8am, was told didn't need appointment.My car was put on a rack, tire took off then left for one hour... then after I was saw walking around I was called in to say I need a whole new tire, I said ok and it took another hour to put it on They had 4 people working cars and only me and one other person.I know next time I will not visit this place!Oh and they lost the other guy's keys not very professionally.

  Winnie Teal
6 months ago
DO NOT EVER GO TO THIS LOCATION!!!!! This experience is by far the worst.First, I walked in and there was only one person working with a line of 5 people and had no answers for anyone that was in line.Second, I dropped my car off early in the day with an expectation of them pulling my car in right then to get a PATCH!!!Third, I came to pick up my car after hours and they haven t even worked on it yet. No call, no update nothing!!Fourth, I called the emergency after hours line for them to tell me all they can do is leave a message for someone to call me on the morning!To MAVIS:How are you a specialist in tires and brakes and you can t do tires or brakes?How are you supposed to be the biggest tired and brake shop in Walterboro and you handle business like this?Why are you even paying for an after hour answering service and not equip them with the information they need?DO NOT TRUST THEM WITH YOUR VEHICLE!!!

  Jenny Hensley Clegg
5 months ago
Doesn t deserve a ONE !! Rick is disrespectful to the customers, thinks he s funny while being sarcastic! (A lady walked up to ask how much longer and he said What, you gonna come ask me every 10 minutes ). He is more interested in his cell phone and cigarette breakS! We came in for a full set of tires and it took 3.5 hrs even though it appeared there were 5 technicians plus Rick working. The tires are dirty and look like we have had them on for months and drove thru mud repeatedly! Lug nuts covers were damaged, tires NOT balanced properly AND on top of all of that we had asked them to check the tire pressure sensor and they came back and said they replaced it at no cost to us because of our wait . What they really did was duck tape it to the tire even though it is a band sensor!!!! I had to take it to a different Mavis tire dealer for corrections. I went to Mavis on Old Trolley Rd Summerville where JOSH P AND JOSH SIMMONS took care of all the issues at no extra cost to us due to Walterboro Mavis poor service. I will send everyone I know to JOSH P AND JOSH SIMMONS ON OLD TROLLEY RD SUMMERVILLE MAVIS!!!! They know how to treat their customers properly and it is GREATLY appreciated !!!!!

  Unique Toys
5 months ago
We were traveling home to Athens GA from Edisto Beach SC when our dashboard lights went out no gas gage, no speed odometer, no reading of what gear it was in. Alley and Thomas, because of their great knowledge got us back on the road in 10 minutes with everything fixed! What a blessing that Alley and Thomas were on duty. May God bless them. They are an extreme asset to Mavis Tire and brakes and your customers!They get a 10 out of 10 for their knowledge, kindness and service!Kind regards,David & Rebecca Rush

  Gloria Richards
a month ago
We were an emergency stop on our way home from Florida. Our splash guard broke and they took us in and fixed us up in record time and everyone was so nice to us. They saved our day. Gloria

  Kaylee McFarland
2 months ago
Front Desk Lady, shes always been really wonderful, and the service was taken care of asap and dont right, each time I went in. Give em all a raise, Im sure corporate can afford it.

  John Morley
a month ago
We arrived there less than an hour before they closed. They fixed us up service mwith a smile great job.

  Phil Fragasso
3 weeks ago
Alicia was outstanding. We were in an emergency situation and were treated with speed and efficiency. Highly recommend

  Nicole Simpkins
2 months ago
Great service, Friendly, and very Professional. Highly recommend!! Ms. Alicia and Hailey will definitely get you right and back on your way!

  Lisa Dickerson
10 months ago
Great experience. Work was started close to appointment time. Seth was awesome as my tech. He was knowledgeable and showed great interest in making sure my wheels were taken care of. Great job. Keep up the good work. Prices were very reasonable too.

  Linda Kelly
3 days ago
They were short staffed, kept a smile on their faces and gave the best service possible! Kudos!!

  Tom Glass
8 months ago
We were driving home to VA on I-95 when I noticed my tire pressure dropping. From the point when I pulled into their lot they had me back on the road in less than an hour. They removed a 3 inch nail. The service from the front desk to the tire tech was wonderful. I would give them six stars if I could.

  Mary Lelii
8 months ago
Ally and team we're our saving grace for a long trek home from South Caroline to Pennsylvania. Within an hr they were able to replace a busted tire and got us right back on the road. Customer service was outstanding. Highly recommend this location.

  reginald moore
2 weeks ago
Appointment scheduled for 8 am it s now after 1 totally unprepared and unprofessional they sat around for 2 hours waiting on part from store before they realized they had to pick it up themselves seems if you schedule an appointment you would have the parts on hand first and last time coming here

  Isaac Rice
6 months ago
By far the WORST place for anything in Walterboro. Always a long wait. The quality of work is HORRIBLE. Thought I would give them one more chance since it s son conveniently placed but do yourself a favor and avoid this place at all costs. I wish there was a way to leave negative stars. Not only did I leave my vehicle there all day, but they never even moved it after telling me it was getting worked on. Now they re closed, the work isn t done, and my only option is to wait until tmrw when they open to get my vehicle back and no work has been done. The absolute worst business in Walterboro. Customer service, quality of work and competence. The only way I would feel better is if this store found new management or closed for good. Which I will be putting my best foot forward to make happen. Makes absolutely no sense!!