AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jesse Davis
3 days ago
Only auto parts store within 150 miles that had the exact part I needed! Part was correct, fit was perfect, customer service was good, store looked to be fully stocked with all the items on the floor, and it looked the same in the back as well! Definitely shout out to AZ and AZ employees for having the part to get me up and running again and not having to wait for it to be delivered!

  Michael McDonald
4 months ago
Tom of your Wade Hampton Blvd store is to be highly commended. He went a step beyond just selling me the exact hood lift support I needed for my vehicle. He offered and proceeded to replace the non-working lift support and installed the new one, and further checked to make sure that the new one was operating correctly.He additionally gave me a good recommendation on what product (ceramic wax) to use to better protect the coat on my vehicle, beyond just using a more standard wax paste or liquid.Thank you Tom.

  Adias Keita
3 months ago
Thomas z was a great help. He even went extra lengths to do more to make sure that I will be safe on the road with my kids.. I don t know how to thank him

  Karen Collington
3 months ago
I would love to rate employee Thomas Z a #5Star he was very courteous and very helpful to me and also very nice and polite so I would come back to that store, can t find to many Thomas Z keep up the good work

  Eddie Smith
a week ago
Found what I was looking for, and the employee was very nice at checkout. Like this store over others around.

  Joe Franks
4 months ago
So grateful for the extra care Don showed to may aging parents. They were broken down outside the store and he bent over backwards to make sure they were well taken care of.

  Rick Painter
4 months ago
Searching for a 2019 Ford F150 right rear caliper for my truck I ran into something I ve never experienced, roughly 6-10 different calipers for my application. ALL of which were out of stock. Don, from Autozone in Taylor s was not only had one showing in stock he put his hands on it and held it for me as I was driving from Chesnee about 30 miles away. Superior customer service, I can say enough about Don and his team! Thank you again Don!!!

  Matthew Whitehead
7 months ago
I wanted to share an incredible experience I had at your 2830 Wade Hampton Blvd location late yesterday evening. My truck was giving me trouble starting, and I was faced with the challenge of shuttling kids to sporting events and an upcoming out-of-town trip. In the midst of this, Thomas Z. from your team stepped in and turned my frustrating day into a truly positive one.Despite the late hour and the scorching heat, Thomas approached the situation with dedication and a warm demeanor. Not only did he provide technical expertise, but he also went above and beyond to ensure that my truck's battery was replaced quickly and correctly. What stood out was his patience and willingness to tackle the challenge head-on, despite the manufacturer's attempts to make the battery nearly impossible to access and remove.Thomas Z. exhibited remarkable customer service, and his kindness extended to both me and my son throughout the entire process. He effortlessly transformed a potentially stressful situation into a genuinely pleasant one. We were impressed and grateful for his assistance.Thank you for having such dedicated employees and for providing top-notch customer service. I will continue to recommend this AutoZone to friends and family, all thanks to the exceptional experience I had with Thomas Z.

  Lauren Thomas
7 months ago
Thomas was a fantastic help getting a new battery for my car and did an even better job installing it! He talked me through what each of the report numbers meant and most of all, didn t treat me like an idiot (which some will do). He got me squared away, polite the whole time, and I would definitely recommend him if you need help.

  Jeff Hamme
2 months ago
Great knowledgeable staff. Almost made a mistake with grabbing wrong coolant, they saved us from a big problem.

  John Hernandez
3 months ago
Thomas Z.!!! Taylors AutoZone. Enough said. Super professional, friendly and quick with the repairs. Should be promoted to store manager if you ask me. You won t regret.

  onetime359
3 weeks ago
Jesus, at the counter was horrible not at all customer service focused. If you don't wanna be in retail get a different job.

  Vicki Leabeater
5 months ago
I do not like this place worst service everI have been told 3 times they would come out and check my battery and he keeps taking people that have come in after me .

  Mandy Hendrickson
8 months ago
Easy and quick in and out; went in for new wiper blades. The guy that was helping me asked if I needed help putting them on and he got it done quick and efficient! Said he s only been here about 6 months but he was so knowledgeable and friendly.

  Kevin Allen
6 months ago
I just talked to Amanda on the phone. She wears a very very helpful to me and she has great customer service attitude. She needs to be promoted to a manager or she's really great

  Phil Trivilino
4 months ago
Tested my vehicle battery (which was good) and made a couple of troubleshooting recommendations. The problem was solved while parked at the store.

  Vergu Baleh
4 months ago
Great customer service helpful special women didn t know about a car employee Thomas Z thanks

  Steven Anthony
7 months ago
Thomas was awesome! He changed my battery for me and had me back on the road! Best customer service I have received from an auto parts store and he really knows his stuff!

  BlueRidgeRider
7 months ago
Just finished having my battery replaced at the Taylor's SC Wade Hampton location. I was fortunate to have Thomas do the installation. He was so professional and courteous and took his time to make sure every detail was covered. Auto Zone is very lucky to have a first class employee like him. My experience there is the catalyst for me to always be coming back to Auto Zone at this location and looking for Thomas.

  Mark Wilson
9 months ago
Have always had a great experience here. Employees are super friendly and helpful. I have had them read codes, test batteries, recommended wipers, and help me find the right headlights. My go to place for anything automotive.

  Emily Baker
8 months ago
I was headed to run some late night errands on my day off when I tried to start my car & it refused to start. naturally, i panicked. we were able to jump my car and make it to auto zone where we were lucky enough to encounter Thomas Z.Thomas was an angel. Literally. I truly believe this man was an angel sent to help me in my situation. Riddled with overwhelming frustrating as I had just bought my car a month ago & did not think to test the battery, Thomas offered to help us replace the battery IN THE POURING RAIN. This sweet angel of a man lent 30 minutes of his time in a dry store to help me in the pouring rain at night when I needed it the most. I am eternally grateful to him and hope he gets the recognition he deserves for being as wonderful as he is.

  amg Mitch
7 months ago
I had just got off work at 9 PM and my car battery was dead, luckily I had someone that could jump me off I figured I would get a new one in the morning and be late for work.But I called AutoZone to see if they had a battery and they did and said they were open till 10 pm I was in the area and they told me to come Don and Thomas were very helpful and changed my battery for me i truly appreciate there time and great customer service

  Heather Caldwell
a year ago
Tay, and the woman manager, and the other gentleman with dreadlocks (didn't catch his name, sorry) was super nice and helpful today with my purchases for my husband's truck. They definitely need a raise or promotion. Their customer service skill is excellent. Tay walked in and out with me trying to help my husband figure out what was going on with his truck. And I just want to make it known how great these 3 were to my husband and I. Even gave us a towel to clean our hands.

  Probably A Pomegranate
a year ago
Keith the attendant was Insufferably slow, cussing and grumpy with everything that he had to do. I came in with a simple task, I had the part number of what I need and knew the item was in stock. Took about 20-25 minutes for a 5 minute interaction. Looked like the system itself was also part of the problem. Working at Advance Auto myself, I get that bad systems cause issues, but there isn't much excuse for how poorly it went.

  stephanie hughes
a year ago
My father and I needed a alternator tested. Crystal when above and beyond to ensure she helped check this. She was packed with many customers and was able to task full well in addressing all the customers needs. Reccommed Crystal for any helpful task.

  Nichole McPherson
a year ago
Kind and helpful. Thomas went above and beyond in helping me get my car battery fixed. He seemed incredibly knowledgeable and was very friendly. I will come back here for sure.

  Brent Bechtel
a year ago
Employees are always friendly and helpful. The strip mall itself is aged, but these things happen. If you need a 14mm hex attachment out of nowhere, this is a quick place to pick one up.

  Joseph Chacon
a week ago
This one is the hub store and usually has the parts on hand.

  Tatyana Silva
3 years ago
Phillip W. Helped me when I got there. At first I was in line and got to watch him help a couple other clients first before moving into me. He was perfect!! He's very knowledgeable with outstanding customer service!! I watched him go above and beyond for each client including me. He could see i didn't know exactly what I was doing and he made sure to take the time to assist. Very highly recommended! Deserves a raise!! :)

  Kathie Dickerson
a year ago
My car battery was dead when I tried to leave work this afternoon. Thanks to help from some coworkers with cables and a jump start, I was able to get out of the parking lot. Went to an AutoZone competitor, and they didn't have the battery I needed, plus there were about 10 vehicles in front of me! Called Taylors AutoZone, and Crystal was most helpful, said yes, they had the battery I needed and yes they would install it! When I arrived, Matthew was there to help me select one, and then took out the old battery, cleaned the cables and put in the new. In a short time I was safely on my way! Thank you, thank you, thank you!