AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Rivera
4 days ago
The 2 workers I dealt with acted completely clueless. Then I asked where something is to see if it fits and they just point and say somewhere over there.

  Vadim Nazarchuk
2 months ago
They say they close 8:00 drove all the way here got here 7:45 they already had the lights of and were closed. Really don t appreciate the waste of my time autozone!

  Francisco Ferre
11 months ago
Failed to tell me that a part I ordered wasn t in stock anywhere and told me, over and over, that it should arrive soon. After several days, they blamed me for being impatient. Called the Hub for the order (which they said couldn t be contacted), and the Manager there said she told them the part was out the day I ordered it. BIG WARNING. If the person at the store is named Dot or Terrance, don t waste your time asking for help; they cannot and will not communicate with you (Terrance also walked away from me when I came by to check on my order the day after).

  Victoria Fowler
a month ago
Very helpful great service

  Crystal Hudson
9 months ago
Love the staff here! Commercial AND DIY all know their stuff and always make us feel like we are in good hands

  Ashleigh Christensen
a year ago
My family member came here to get a battery, asked about free installation, they said no problem. When she went out to her car their mobile tech was there to install in and wanted to charge her $85 for the install. She mentioned that she was told it was installed at no cost, and then the employee who checked her out (who was sitting in his car) was told by the mobile tech that he owed him $85.Sounds pretty much like a scam.Called today, asked again about the free installation, they confirmed. Then when I told them what happened, along with names, descriptions, time and the receipt they wanted to pretend it never happened.Don t try and take advantage or people. I m sure it was a Let s work one over on this female who s in need, she won t know any better.. Would never ever recommend.

  Tiffany Meadows
2 years ago
Artie gives the very best customer care service to each person that walk-through the door. She was attentive to my needs but acknowledged every person that came through the door that day. Keep it up and you'll be a store owner one day.

  Christopher CJ - - Camo- Boehringer
2 years ago
Came in last minute while in a road trip to pick up some muffler repair and although the one product I had wanted to purchase was not available was informed that it would have to be gotten at the dealership and that process. Staff was helpful and attentive In responding to my questions abs inquiries abs although right at closing did everything they could to help me get what I needed to rectify the problem and ensure that I knew what I was doing. Would certainly recommend abs return

  Theresa Spencer
a year ago
Wonderful staff! Assisted talking battery out of key fob. Popped the battery back in. I put my key fob together. Worked like a charm!

  Dale Burke
a year ago
If they don't have it in the store, they can usually get it the next day. Very few times I have had to order a part. The staff is always helpful and friendly!

  Michael Mahaffey
a year ago
Auto zone on Ashville highway is not the place to go. I went at 8 am . The only costumer in the store. I had to wait. That was understandable. But while I am waiting I should not have had to listen to an employee say f___ this and f___ that and G__ d__ this and g__ d that. Don't know who he was and couldn't see him but sure could hear him. Herd enough to know he use to work for Sears. Wonder why he no longer works there. Sure won't be going back to the Ashville highway location.

  Anthony Smith
3 years ago
Charles Patrick is the best at his game. Courteous and professional. He should be the leader of the store. As I was getting parts and supply all others were inquiring to him about parts. Great leadership skill sir

  Louis Dupree
11 months ago
Very good service prices are a little high but they're always in stock

  Octavia
3 years ago
Cali D was great in helping me fix one of the minor issues I had going on with my vehicle. Not only did he assist me with my personal matter but he did his job like he should have by coming outside to my vehicle and plugging it up to the machine. One manager told me to plug it myself and bring it back to him. Thanks Cali D!!!

  Tanya Rhodes
5 months ago
Very helpful & willing to share knowledge

  Camelback Unlimited
4 years ago
WORST & most RUDE service I have EVER received. This experience just reminded me why I NEVER get service anywhere but Firestone. I had no choice but to get a battery from here after being stranded for 4 hrs, but I wouldn't recommend anyone after how rude my cashier was to me. E. Bridwell needs another job if this isbhow he handles customers. I WILL NEVER, EVER SPEND ANOTHER HARD-EARNED dollar here. I am so upset.

  True Testimony
a year ago
Some Employees are flirtatious but they get the job done so for that and I'm happy for that. So I give 5 start.

  Chuck Marvin
a year ago
Pick up everything we need for our commercial fleet of work trucks. If they don't have it they will find and order it, then let me know the minute it shows up.Everyone there has been extra helpful!!

  Yuri Kushnir
a year ago
Simply lazy. Spend over $200 on the battery and they don t want to replace it. Advance auto parts replaced my battery four years ago.

  Sister Of Truth- Ammiel
2 years ago
Employees are people friendly and are a great help. Especially for a woman. Willing to Assist with any car need. I really enjoy the service.

  David Lindsey
4 years ago
While needing some parts for my vehicle not knowing exactly what I needed I stop by AutoZone where Cheyenne Pearson was able to help me with what I needed. She explained why my old part was at default along with great assistance over the counter as well as advice on how to install. Thank you Cheyenne for all your help

  Erika A
4 years ago
I was greeted by Cali as soon as I walked in, he promptly ran some tests on my car. He ensured everything was good to go and provided excellent customer service.

  Tyler Klavonic
3 years ago
The manager went well above and beyond the call of duty to help me and my lady with a part and her team was very helpful and knowledgeable about the parts they sell cudos to them

  Ty Levi
2 years ago
Good prices great service the manager mark is awesome! Changed headlights in a just a moment. Recommend

  Ray Ray
5 years ago
Drop in for some rain X after having all this rain a person could wear a new set of wiper blades in the past 2weeks, and while I was their got a full precise update on the future of the Hayne's Manuals that so many diy rely on , going to be a big change in a few yrs. Shade Trees. Get prepaired

  Larenzo Morris
a year ago
They had what I needed however, one item was not in stock at this store but the associate informed me that another store had the item in stock. I went to the other store and sure enough they had the part.

  Cheryl Sosbee
5 years ago
All of the stores have nice people once and awhile you get a rotten egg in the bunch. But most are good and a few are awesome....

  Gee
a year ago
I get the right part everything. If there is an issue, it is handled professionally with no hassel.

  C-Note
10 months ago
Employees are friendly and super helpful.

  Trinity Blessed Jefferies
a year ago
Best customer service I love Jamie Thomas he is the best